fast resolutions

Vistance Networks in Tijuana, Baja California, is seeking an IT Support Technician to provide hands-on technical support across our office, manufacturing, and warehouse operations. You will troubleshoot devices, software, network connectivity, and conferencing systems while delivering excellent user support.You will track service requests, collaborate with...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment. You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

Sezzle is hiring a Fraud Operations Intern to work in a fast-paced environment, focusing on real-time fraud monitoring, investigation, and systems analysis. You will collaborate with a cross-functional team of analysts, data scientists and engineers to improve detection mechanisms and maintain SLA-driven case resolutions.The role emphasizes leveraging AI...

Nelo, a leading fintech in Mexico, seeks a Customer Experience Specialist to own complex resolutions with autonomy in a fast-moving, AI-augmented CX team. You’ll analyze user problems across systems and help improve automation and strategy while staying sharp in a high-trust night-shift environment.We automate substantial inbound tickets, and you’ll be...

The User Support Coordinator at Carhartt serves as the first point of contact for IT support across our organization, handling requests via phone, tickets, or email and ensuring prompt resolutions for software, hardware, and system issues.Based in a hybrid role (remote with some in-office work), you will log incidents in ServiceNow, assist with hardware...

Nelo, a Mexico-based fintech, is seeking a Customer Experience Agent who can own complex resolutions and drive a fast, AI-augmented CX operation. You’ll analyze user problems across multiple systems and partner with product and engineering to refine flows.We’re looking for 2–4 years in customer support or fintech/ marketplace environments, fluent in...

Sezzle is hiring a Fraud Operations Intern to work in a fast-paced environment, focusing on real-time fraud monitoring, investigation, and systems analysis. You will collaborate with a cross-functional team of analysts, data scientists and engineers to improve detection mechanisms and maintain SLA-driven case resolutions.The role emphasizes leveraging AI...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment.You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

Aimlroles in Mexico City is seeking an AI Special Forces Specialist to be the first line of defense for clients using our AI agents. You will resolve questions, troubleshoot technical problems, and collaborate with CS, Onboarding, Product, and Engineering to ensure timely resolutions.The role emphasizes fast, clear communication, strong organizational...

SEGULA Technologies is seeking an Wiring Harness Engineering Specialist within the Warranty Acceleration Team in Toluca. You will rapidly identify and resolve automotive warranty issues across North America, leading RCA/ICA/PCA and collaborating with plants, suppliers, and product development to accelerate resolutions.The role requires an engineer who can...

Aimlroles in Mexico City is seeking an AI Special Forces Specialist to be the first line of defense for clients using our AI agents. You will resolve questions, troubleshoot technical problems, and collaborate with CS, Onboarding, Product, and Engineering to ensure timely resolutions.The role emphasizes fast, clear communication, strong organizational...

This is a high-skill product support role focused on assisting office and operational users. You will become an expert in the product and help users resolve functional issues (not technical troubleshooting). Key Responsibilities - Support front-office and back-office users. - Assist maintenance and building security personnel. - Resolve product usage...

Resolv Global is seeking a Partner Support Specialist to lead client conversations, onboard and train customers, and own issues from start to finish. You will collaborate with Sales, Operations, Product, and Engineering to diagnose problems and drive rapid resolutions, ensuring a positive client experience.The role requires proactive communication, calmness...

NTT DATA Services is hiring for a remote Help Desk/Provider Clinical Service Desk agent to support healthcare customers from Mexico City. You will handle inbound calls, document incidents, and contribute to 24x7 resolutions for Epic, Cerner, McKesson, and Meditech environments.Shift flexibility is required, including nights, weekends, and holidays. You will...

North American Production Sharing, Inc. is seeking a Customer Support Specialist in Tijuana to guide customers through post-purchase experiences. You will handle inquiries by phone and email, manage cases in Zendesk, and ensure timely, empathetic resolutions.The role emphasizes high-volume support in a fast-paced environment, collaboration across...

Nelo is a leading fintech company in Mexico seeking a Customer Experience Agent who can operate with autonomy and strong analytical thinking. You will own complex resolutions, analyze user problems across multiple systems, and collaborate with Product and Engineering to improve automation and support strategy.Fluency in Spanish and English is required. The...

The Institutional Customer Support role acts as a specialized operational bridge within ATFX’s Global Support team, dedicated to servicing, supporting, and retaining institutional-tier FX and CFD clients across multiple regulatory jurisdictions. Major Responsibilities Handling day-to-day communications, troubleshooting requests, and ensuring swift...

Nelo, a leading fintech in Mexico, seeks a Customer Experience Specialist to own complex resolutions with autonomy in a fast-moving, AI-augmented CX team.You'll analyze user problems across systems and help improve automation and strategy while staying sharp in a high-trust night-shift environment.We automate substantial inbound tickets, and you'll be...

Landing in Mexico City is seeking a Billing Analyst to join our fast-paced billing team. You will report to the Billing Team Lead and handle billing, credits, and account reconciliations, ensuring accurate revenue recognition and timely resolutions.You’ll grow from mastering core processes to audits and variance analysis, thriving in a high-impact...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.Job Title: MSP Technical Support Specialist Location: RemoteTime Zone: 8:00 AM – 5:00 PM PSTRole OverviewWe are looking for a motivated IT Support Engineer I to join our fast-paced Managed Services Provider (MSP) environment. In this role you will serve...