Empleos de genesys en Tijuana

Acerca del Grupo Quinto Andar Somos el Grupo Quinto Andar, el ecosistema inmobiliario más grande de América Latina.Guiados por el propósito de ayudar a las personas a amar el lugar donde viven, creamos tecnología y soluciones que simplifican toda la experiencia de la vivienda, desde el alquiler hasta la compra y venta.Estamos presentes en 6 países...

Contact Center Solutions Engineer (m/f/x) Join our global Operations Innovation & Telephony team, where you will help drive the transformation of contact center operations through innovative technologies, cloud-based solutions, and best-in-class telephony services.As a Contact Center Solutions Engineer, you will provide technical support, manage incidents...

The Workforce Scheduler is a key member of the Customer Care Team, responsible for delivering data‐driven support to optimize operational performance.Lead forecasting, staffing, scheduling, reporting, and real‐time management activities for the Contact Center.Utilize and enhance monitoring and reporting tools to adjust staffing levels and distribute...

Job DescriptionWe are seeking an experienced Genesys Cloud Engineer to design, implement, and optimize contact centre solutions using Genesys Cloud.The ideal candidate will demonstrate expertise in architecting inbound call flows and in-queue flows, as well as configuring and supporting advanced Genesys Cloud features to deliver seamless customer...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.We provide our...

Agile Engine is an Inc. **** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you're looking for a place to grow, make an...

A global payment solutions provider in Mexico City seeks a Workforce Scheduler to enhance operational performance through effective forecasting and workforce management.The ideal candidate has over 5 years of experience in Workforce Management with proficiency in tools like Microsoft Excel and Genesys.You will lead scheduling and real-time management...