Empleos de head customer experience manager en Tijuana

¿Te motiva que cada cliente de tu cartera crezca y se quede con vosotros a largo plazo?¿Te gusta negociar, proponer y cerrar más que "atender tickets"?En Harbiz estamos buscando un/a Customer Success Manager para unirse a nuestro equipo y responsabilizarse de la retención y el crecimiento del MRR de una cartera de clientes en Ciudad de Mexico.Sobre...

Customer Quality ManagerJob Location: Autoliv Tijuana | On Site What you’ll do: • Act as the primary point of contact between the customer and the organization for all quality-related topics. • Main responsible to assure VoC is monitored and actions are taken to ensure is at optimal level. • Drive Customer Scorecard Improvement on the...

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Job Description: LAT Customer Collaboration Manager Location: Mexico City, Mexico (Hybrid – Office Based)Position Summary The Customer Collaboration Manager is responsible for leading Customer Collaboration...

Manage and develop relationships with strategic accounts in the industrial sector.Lead, supervise, and coordinate the assigned team within the Customer Service business unit, ensuring compliance with goals and quality in customer service.Ensure compliance with deliverables related to the introduction of new productsCollaborate with logistics, production,...

The Site Quality Head is responsible for leading all quality functions within the manufacturing site and ensuring world-class quality performance across the entire product lifecycle, from product design and development through mass production and post-delivery support. The role owns the overall quality strategy, with a strong focus on prevention,...

About The Role As a Senior Customer Success Manager, you will serve as a strategic advisor for high-value, high-complexity customers. You will work with customers to define success metrics, architect strategic adoption plans, and ensure measurable growth throughout their lifecycle. Senior CSMs excel at strategic communication and data-driven storytelling,...

Human Resources Manager@Tata Consultancy Services | IT Recruitment, Design Thinking Role Description:A seasoned and self-starting User Experience (UX) Researcher.As an individual contributor, but part of a larger LOB research team, this person will work closely with product managers, designers, business stakeholders, and technology teams to conduct...

Job Title Customer Project Manager Lead end-to-end customer projects that bring medical equipment from planning through installation, calibration, training, and successful handover, coordinating customers and multiple internal and external partners.Your role Own and coordinate medical equipment projects end to end activities through delivery, installation,...

About the job Head of Product & Engineering Delivery Head of Product & Engineering DeliveryLocation: FlexibleReports to: Chief Product & Technology Officer (CPTO)About Mattilda Mattilda is building the finance-first operating system for education in Latin America.We help 1,000+ schools across Mexico, Colombia, and Ecuador manage payments, billing, academic...

Provide high level Customer Service; making sure customer needs are taking care offNeeds to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company), status, updates, etc.Follow up on Customer orders, providing efficient information to each order to the team and CustomersUpdate each order in a...

Manage and develop relationships with strategic accounts in the industrial sector.Lead, supervise, and coordinate the assigned team within the Customer Service business unit, ensuring compliance with goals and quality in customer service.Ensure compliance with deliverables related to the introduction of new products Collaborate with logistics, production,...

Lead the launch of a new manufacturing facility. Shape the future of a fast-growing manufacturing operation. Sobre nuestro cliente Our client is a fast-growing company within the electrical manufacturing industry, focused on delivering highly engineered electrical infrastructure solutions to customers across multiple sectors. As part of its continued...

The Regional Kitting Manager is responsible for leading and standardizing kitting, light assembly, labeling, and value-added services across multiple operations in Mexico. This role ensures all production activities are performed safely, efficiently, and profitably while meeting customer quality, delivery, and cost expectations. The Regional Kitting Manager...

The Planning Manager is responsible for developing, executing, and monitoring the Master Production Schedule (MPS) by aligning customer demand, manufacturing capacity, material availability, and operational resources. This role ensures on-time customer deliveries, inventory optimization, and operational efficiency while maintaining compliance with quality...

We are looking for a Project Manager based in Mexico to join our team in a fully remote capacity. This is a hands-on role for someone who understands the BPO environment, takes ownership, communicates confidently with clients, and can keep people, processes, and priorities moving in the right direction. You will be responsible for supporting the successful...

Your JobThe Planning Manager is responsible for developing, executing, and monitoring the Master Production Schedule (MPS) by aligning customer demand, manufacturing capacity, material availability, and operational resources. This role ensures on-time customer deliveries, inventory optimization, and operational efficiency while maintaining compliance with...

Ifyou've worn a pair of glasses,weve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over150 countriesaccess to a global platform of high-quality vision care products(such asthe Essilor brand, with Varilux,Crizal,Eyezen,Stellestand...

Brief Job Description: - The Second shift Production Manager will lead the activities of the metals department to ensure safety for plant personnel, achieve quality products are made, productivity numbers, and cost targets are met to ensure that on time production is maintained in accordance with established company standards and...

Job Description The Second shift Production Manager will lead the activities of the metals department to ensure safety for plant personnel, achieve quality products are made, productivity numbers, and cost targets are met to ensure that on time production is maintained in accordance with established company standards and practices. Responsibilities: - Plan...

If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest...