help

AgileEngine, a remote-first IT powerhouse, is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security for a distributed workforce.You will deploy and monitor SentinelOne, onboard/offboard users, and build self-service resources while collaborating across time zones. Strong Google Workspace, Jira Service Desk, and...

Pentangle Tech Services | P5 Group in Mexico is seeking an IT Support Technician to install, maintain, and repair computer, mobile, and network systems. Under general supervision, you will provide Level I and some Level II support to end users in office, field, or remotely.The role requires fluent Spanish and English, 3–5 years of IT experience, and...

Programacion Comercial Aplicada, S.A. de C.V. busca un Ingeniero de Soporte Técnico para unirse al equipo en México. Se requiere experiencia de 1 a 2 años y escolaridad en ingeniería en sistemas, computación o afín.Conocimiento en mesa de ayuda, comunicaciones, telefonía y redes; experiencia con proveedores y personal. Horario de lunes a viernes de...

Diebold Nixdorf is seeking a Service Desk Support professional in Toluca, Mexico. The role involves proactive helpdesk support, diagnosing hardware and software issues, and coordinating with customers to ensure engagement and proper communication.You will use remote tools and ticket systems to resolve incidents and escalate when needed. The ideal candidate...

Paylocity is seeking an EUC Support Analyst based in Guadalajara to provide desktop and workstation support across our organization. You will manage tickets, troubleshoot devices, software, and networks, and ensure timely resolution for end users.The role requires strong communication skills and the ability to explain technical concepts to non-technical...

NTT DATA Services in Mexico is seeking a Customer Support Call Center Agent for the Provider Clinical Service Desk. The role involves handling inbound calls from healthcare customers 24/7, supporting clinical applications such as Epic, Cerner, McKesson and Meditech, and documenting incidents.You must be shift-flexible, including nights, weekends, and...

Cotexca, S.A. de C.V. busca un Auxiliar de Tecnologías de la Información y Comunicaciones para brindar soporte técnico y funcional a usuarios, manteniendo la operatividad de la infraestructura y el ERP. Se valoran conocimientos en redes, Windows, Microsoft 365 y Active Directory.Se requiere experiencia en ERP y soporte de TI, con enfoque en atención al...

PayRange is hiring 2–3 Help Desk Technicians for our Mexico City office. You will be a primary contact for technical support, escalations, and customer success initiatives in a fast-paced environment.Responsibilities include troubleshooting, cross-functional collaboration with Engineering and Product, and contributing to knowledge base content. Fluency in...

Kovalus Separation Solutions, Inc. in Monterrey, Mexico, seeks a Help Desk Specialist I to provide onsite Level I support for manufacturing ops. You will manage endpoints, resolve hardware and software issues, and follow global IT standards within an international team.The role requires fluency in Spanish and English, attention to cabling and network basics,...

Paylocity is seeking an EUC Support Analyst based in Guadalajara to provide desktop and workstation support across our organization. You will manage tickets, troubleshoot devices, software, and networks, and ensure timely resolution for end users.The role requires strong communication skills and the ability to explain technical concepts to non-technical...

The User Support Coordinator at Carhartt serves as the first point of contact for IT support across our organization, handling requests via phone, tickets, or email and ensuring prompt resolutions for software, hardware, and system issues.Based in a hybrid role (remote with some in-office work), you will log incidents in ServiceNow, assist with hardware...

NTT DATA Services in Mexico is seeking a Customer Support Call Center Agent for the Provider Clinical Service Desk. The role involves handling inbound calls from healthcare customers 24/7, supporting clinical applications such as Epic, Cerner, McKesson and Meditech, and documenting incidents.You must be shift-flexible, including nights, weekends, and...

Compusof México está buscando un Analista de Mesa de ayuda Jr. para un puesto presencial en Irapuato, Guanajuato. Se requieren licenciatura o ingeniería en informática, sistemas o campo relacionado y un inglés intermedio.Las actividades incluyen seguimiento a proveedores, manejo de office, conocimientos en redes y en equipos de cómputo (formateos,...

Kelly Services busca un Analista de Soporte (Help Desk) para atender incidencias y brindar soporte a usuarios a través de teléfono, correo y chat. Se requiere 2+ años de experiencia, licenciatura en sistemas y inglés mínimo 70%. Se valorará conocimiento en Office 365, Power BI y herramientas de ITIL. La posición es híbrida, con salario competitivo y...

Fluent in Spanish and English – RequiredUnder general supervision, install, maintain, test, and repair computer, mobile, and network systems. Demonstrate intermediate practical knowledge of the concepts, practices, and procedures of a specific area of specialization to support IT initiatives and provide Level I and some Level II technical support to end...

Fluent in Spanish and English – Required Under general supervision, install, maintain, test, and repair computer, mobile, and network systems. Demonstrate intermediate practical knowledge of the concepts, practices, and procedures of a specific area of specialization to support IT initiatives and provide Level I and some Level II technical support to end...

Fluent in Spanish and English – Required Under general supervision, install, maintain, test, and repair computer, mobile, and network systems. Demonstrate intermediate practical knowledge of the concepts, practices, and procedures of a specific area of specialization to support IT initiatives and provide Level I and some Level II technical support to end...

Fluent in Spanish and English – Required Under general supervision, install, maintain, test, and repair computer, mobile, and network systems. Demonstrate intermediate practical knowledge of the concepts, practices, and procedures of a specific area of specialization to support IT initiatives and provide Level I and some Level II technical support to end...

We are looking for an IT Helpdesk / Desktop Support professional to provide Level I and some Level II technical support to end users. The candidate will troubleshoot hardware, software, Windows, mobile devices, printers, and basic network issues. Fluent Spanish and English is required. Key Responsibilities Provide Level I/II technical support via phone,...

We are looking for an IT Helpdesk / Desktop Support professional to provide Level I and some Level II technical support to end users. The candidate will troubleshoot hardware, software, Windows, mobile devices, printers, and basic network issues. Fluent Spanish and English is required. Key Responsibilities Provide Level I/II technical support via phone,...