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The Opportunity:Executes day-to-day customer service tasks by following a varied set of procedures to address customer inquiries and issues. Key responsibilities include managing customer expectations, coordinating resolutions across departments, and maintaining accurate records of customer interactions for follow-up actions. Responds to customer inquiries...

Job descriptionAs a Senior Forward Deployed Engineer at Synapse Analytics, you will own the technical success of complex and strategic product deployments across banking and enterprise clients. You will act as a senior technical counterpart to client infrastructure, security, architecture, data, and engineering teams, designing deployment and integration...