Empleos: incident manager

**Te estamos buscando** Somos una empresa dedicada al desarrollo especializado de software y reclutamiento. **Incident Manager**: - **+1 año en gestión de proyectos de TI**: - +1 año en manejo de herramientas de monitoreo - +1 año en gestion de incidentes de TI - ITIL - Conocimientos generales del entorno de infraestructura TI - **Ingles...

**Incident Manager** Mexico,Chihuahua, Tijuana Full time - Job Description_ Job Summary: Responsible for leading the coordination and restoration of services for major P1 and P2 IT incidents. The Major Incident Specialist coordinates incident responses across all functional and groups. The position is a 24/7/365 role with primary hours between 9am-7pm...

**This position is also open to work remotely from anywhere in Mexico** **Who is Tech Mahindra?** At Tech Mahindra, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers,...

Incident manager **Requisitos**: - Carrera Concluida en tecnologías de información, computación, informática o a fin. - Idioma inglés al 90% (obligatorio) - Conocimiento en frameworks ITSM (preferiblemente ITIL a nível fundacional), enfocado a Gestión de Incidentes y Gestión de Problemas - Conocimiento general de componentes Infraestructura y...

**Vacante para la empresa Tecnologías de la Información en Amp. Granada -híbrido 3 Dias Ofc -Miguel Hidalgo, Ciudad de México**: PruTech Solutions México, empresa con más de 20 años de experiência, con la visión de ofrecer Soluciones Tecnológicas a organizaciones que buscan innovar en el ramo de Tecnologías de la información. Solicitamos Incident...

What You’ll Do All CMS team members are expected to add value in the following areas: ·Understand and meet customer agreements (SLO/SLA/commitments) ·Follow and participate in the improvement of established team processes ·Identify and adhere to cost reduction measures ·Accountable for following established team processes ·Understand...

Overview: **_ Incident Manager_** The role of Incident Manager is to ensure the goals of the Incident Management process are achieved. The main objective is to restore normal service as soon as possible. Normal service should based on customer perspective and should be explicitly be defined in a SLA. - RESPONSIBILITIES_ - Drive the efficiency and...

**Responsibilities**: As a Major Incident Manager, you will be in a highly visible role contributing to Finastra’s daily operations in a global 24/7/365 environment. This role is key to drive speedy resolution of major incidents by actively facilitating and co-ordinating across multiple technical teams, a level head, and a broad technical understanding is...

Positions are open to Mexican Citizens and official residents of Mexico.Location: Guadalajara (hybrid)Strong English interpersonal skills requiredAbout the AstraZenecaAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the...

Description:Operates and executes incident and problem management, which may also give rise to changemanagement. These processes are executed within both ITIL and other industry standard processes andprinciples. Operationally uses the processes that are sustainable, consistent, and standard in way thatmeets service objectives/targets (e.g., SLA metrics)....

What You’ll Do All CMS team members are expected to add value in the following areas: · Understand and meet customer agreements (SLO/SLA/commitments) · Follow and participate in the improvement of established team processes · Identify and adhere to cost reduction measures · Accountable for following established team processes ·...

We’re hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

Description:Operates and executes incident and problem management, which may also give rise to changemanagement. These processes are executed within both ITIL and other industry standard processes andprinciples. Operationally uses the processes that are sustainable, consistent, and standard in way thatmeets service objectives/targets (e.g., SLA metrics). The...

**Importante empresa mexicana, enfocada a Telecomunicaciones y TI, busca por crecimiento Incident Manager (PRESENCIAL)** **REQUERIMOS**: - Experiência mínima de 5 años a cargo de proyectos IT gestionado áreas de soporte de tecnología (implementación, seguimiento, postventa) - Conocimientos de Herramientas que administran los flujos de trabajo...

**Matersys Group** empresa mexicana con 19 años en el mercado. Líder en ofrecer servicios, soluciones, capacitaciones y desarrollo de software a la medida. **SOLICITA** **Incident, Problem and Change Manager ( Gestor de incidencias, problemas y cambios )** - Que tenga una carrera de IT - +2 Años de experiência en IT - Ingles 95%+ (escrito y hablado) -...

**We help the world run better** **Role requires to attend office in MONTERREY- 2 days a week** **The Team** The Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures -...

Importante empresa IT solicita: **INCIDENT MANAGER CDMX.** **Requisitos**: Edad: 25-53 años Escolaridad: Ciencias de la computación o disciplina relacionada a la ingenieria. Nível de Ingles: Intermedio/Avanzado. **EXPERIENCIA**: - Experiência en Monitoreo. - Experiência en reportes y solucion de incidentes. - Experiência en administracion de...

Somos una empresa líder de gestión de capital humano y servicios tecnológicos con más de 15 años en el mercado nacional y Centro América, ofreciendo un valor agregado y solución a los procesos de consultoría de TI, atracción de talento, pruebas de Software y centro de desarrollo. Teniendo siempre la satisfacción de nuestros clientes y el...

Responsibilities What will you contribute? Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the Problem Manager will assist in establishing the framework for Problem Management. The Problem Manager will ensure that all Problem Managers operate similarly between Lines of Business. The incumbent is...

**EMPRESA CONFIDENCIAL** **Solicita**: **Service Desk Manager** **Descripción y Requisitos** - The Service Desk Manager is responsible for leading and overseeing all Service Desk elements to include a matrix staff organization, ticket management, SLA metrics, PC imaging/deployments, Asset tracking and PC hardware/software inventories.- This position...