Empleos de incidentes en Monterrey

Atos in Monterrey seeks a Network Operations Engineer to monitor network health, analyze incidents, and apply basic Cisco changes to keep services available. You will use ServiceNow, SolarWinds, and Cisco Prime to manage alerts, tickets, and reports, collaborating with internal teams and external providers.The role requires 1–3 years in NOC, a Bachelor’s...

Kerma Games in Monterrey, Mexico, is seeking a Head of Security to ensure safe, compliant operations across all facilities. You will oversee incident response, coordinate external security providers, and maintain direct communication with senior management and local authorities when required.The role demands strong leadership, crisis management, and a deep...

jda is seeking a Mid-level Technical Analyst in Monterrey to ensure operational reliability by diagnosing incidents, improving runbooks and automation, and monitoring batch jobs and integrations. You will partner with engineering and product teams to deliver stable, observable systems.Responsibilities include leading incident resolutions, performing...

Epicor Software Corporation seeks a Service Delivery Manager to drive high-quality service management across production services. You will partner with Cloud Operations, Engineering, Support, and Product to ensure timely incident response and continuous process improvement.You will lead Major Incident Management, coordinate bridges, manage RCA/post-incident...

DXC Technology busca un especialista de redes con 3 a 5 años de experiencia para coordinar incidentes y cambios en infraestructuras de telecomunicaciones. Se requiere liderazgo técnico, conocimiento en TCP/IP, routing, switching y herramientas de monitoreo.El puesto es presencial en Monterrey y se trabajará con proveedores globales y locales. Se valoran...

H.B. Fuller busca un profesional para actuar como asesor estratégico en seguridad y salud ocupacional, liderando iniciativas de mejora continua, gestión del cambio y respuesta ante emergencias para fortalecer una cultura de seguridad de alto desempeño.La posición requiere Licenciatura en Ingeniería y experiencia en evaluación de riesgos, ejecución de...

Especialista SOC / Incident Response N3Monterrey, Nuevo León | Esquema híbrido | $30,000 a $38,000 netos mensuales¿Te apasiona la respuesta a incidentes, el análisis de amenazas y buscas una oportunidad para evolucionar hacia una posición de liderazgo? Esta oportunidad es para ti.Importante empresa del sector de Tecnologías de la Información y...

Tata Consultancy Services in Monterrey, Mexico is seeking a detail-oriented SQL Support Analyst / Operations Analyst to investigate, troubleshoot, and resolve data-related issues while ensuring service reliability and operational excellence.The candidate should have 3 to 5 years of SQL experience and familiarity with Splunk and ServiceNow, collaborating with...

Carrier Global Corporation seeks a Digital Factory Support Analyst to ensure CMES applications run reliably across manufacturing sites. You will be the first point of contact for factory users, handling incidents, documenting procedures, and driving continuous improvement to minimize disruptions. The role emphasizes analytical problem-solving, strong...

Epicor seeks a Service Delivery Manager to drive consistent service management across production services. You will lead incident management, RCA, and change management processes, coordinating with Cloud Operations, Engineering, Support, and Product teams to ensure timely, accurate communications and ongoing process maturity.The role focuses on improving...

AXEN IT Consulting busca un Especialista de Soporte de Aplicaciones Nivel 2 (L2) para unirse a nuestro equipo en Monterrey, con modalidad PRESENCIAL. Brindará soporte en dominios como Supply Chain, eCommerce Fulfillment, Customer Experience y BI, entre otros, asegurando incidentes y requerimientos de L1/L0 escalados.Las principales tareas incluyen...

FLSmidth is seeking a Cyber Security Analyst in Monterrey to monitor, analyze, and respond to security incidents, ensuring data integrity and system availability. You will work with SIEM, IDS/IPS, and firewalls, conducting vulnerability testing and implementing containment measures.You will develop security policies, train staff, collaborate with IT, and...

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco Mexico  has an exciting opportunity for a...

Atos is seeking a Network Operations Engineer to monitor the network, manage Level 2/3 incidents, and perform basic Cisco changes to ensure service availability. You will use tools like ServiceNow, SolarWinds, and Cisco Prime to manage alerts and reports, analyze connectivity issues, and maintain documentation.The role requires Cisco expertise, familiarity...

Capital Empresarial Horizonte busca un Ingeniero de Soporte de Producción AWS para gestionar incidentes en ambientes productivos y asegurar SLA. Se trabajará en un esquema híbrido (3 días Home Office - 2 días en sitio) y el rol es en CDMX, GDL, QRO o MTY.Se requieren 5+ años de experiencia y inglés C1. El candidato coordinará con equipos...

JDA Software in Monterrey is seeking a mid-level Technical Analyst to ensure the reliability of services by diagnosing incidents, improving runbooks, and automating manual tasks. You will monitor batch jobs and integrations, build dashboards, support releases, and collaborate with engineering and product teams to deliver observable systems.Strong scripting...

FLSmidth in Monterrey, MX seeks a Platform Operations Engineer (L2) to provide operational support for enterprise infrastructure, ensuring availability, stability, and performance of cloud and on-premises platforms.You will handle incident resolution, service requests, monitoring, and routine maintenance while collaborating with Platform Engineering,...

Blue Yonder is seeking a Sr. Support Engineer 1 for its Warehouse Management Systems (WMS) Tech Team in Monterrey, Mexico. The role focuses on diagnosing complex code and infrastructure issues, architecting cloud migration solutions, and leading onboarding engagements for SaaS customers.The candidate will work across Windows/Linux, Azure, and observability...

Xideral in Mexico is seeking experienced Java Support professionals with 5–7 years of experience for a remote role. The position focuses on production and application support, incident management, release support, troubleshooting, and root cause analysis to keep critical applications stable.Candidates should have Advanced English and be willing to work in...

Blue Yonder in Monterrey seeks an experienced Technical Operations professional to own incident triage, root-cause analysis and automation. You will maintain runbooks, monitor ETL pipelines, and surface trends through dashboards to drive reliability and capacity planning.You will collaborate on releases, changes and testing, mentor junior analysts, and...