it support engineer

Ofertas de Technical Support Engineer en El Salto Representante de Éxito del Cliente (Customer Success) Nuestro cliente está buscando un Representante de Éxito del Cliente (Customer Success) apasionado y orientado a resultados para unirse a su equipo en Tijuana . Su misión será asegurar que nuestros clientes obtengan el máximo valor de nuestros...

What will you do? Provide high-level technical support to Schneider Electric’s most valued customers and Field Service Engineers in North America. Diagnose and troubleshoot customer problems related to 3-phase power systems. Document cases thoroughly and create knowledge articles to enable quick issue resolution. Manage escalations effectively and ensure...

Job Description Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving known issues encountered with assigned Oracle product(s). Collaborates with internal teams to report and contribute to the resolution of routine design, reliability, and maintenance...

Select how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Application Support Engineer to join our team in Mexico City, México (MX-MEX), Mexico (MX). Summary In this role, you will provide L1/L2 application support for Front...

- Be the first technical point of contact for the customer - Demonstrate the ability to work with the Escalation team and/or engineering teams to manage escalated cases - Work closely with SE teams internally on larger networks and more complex issues - Identify customer problems/issues and assist customers to resolve issues while consistently providing...

Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

Provide exceptional software application support via phone, email, and remote access using third-party remote control software.Manage and resolve cases using Salesforce or a similar CRM system.Accurately document issues and solutions promptly.Escalate and seek assistance when necessary.5 YoE in a similar roleTechnical experience in the Security Surveillance...

We are looking for a Customer Support Engineer to provide high-quality technical assistance and customer support for industrial products and connected solutions. This position will serve as a key point of contact for customers, providing remote technical support, troubleshooting, and product guidance through phone, email, and web-based communication...

Overview We Are PepsiCo Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our...

Role Summary We are looking for a Platform Operations Engineer (L2), to provide operational support for enterprise infrastructure services, ensuring the availability, stability, and performance of cloud and on-premises platforms. The role is responsible for incident resolution, service request fulfilment, infrastructure monitoring, operational maintenance,...

We are looking for a MES Support Engineer to support and enhance our Manufacturing Execution System (MES) operations. This role will be responsible for MES performance, troubleshooting, continuous improvement initiatives, production traceability, and support of new product launches. The ideal candidate has strong experience in manufacturing environments, MES...

Job Profile - Support Engineer II OverviewThis role is a newly formed team within the Supply Chain execution and will be a pioneer in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) expedited growth customer base.What you´ll do:Acts as a liaison between Support Services, PMG, Consulting Services across...

## Premier Support EngineerApply: Fully Flexible: Remote, Mexico City, Mexico: Remote, Nuevo Leon, Mexico: Remote, Jalisco, Mexico: Full time: Posted Today: R35452## Job Description We are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's...

Role summarySupport Engineer II provides excellent customer experience and technical solution support to BlueYonder customers by owning and stabilizing Tier 2 solutions, proactively preventing incidents, and driving adoption of the service. The role requires strong collaboration, a customer-centric mindset, moderate technical competency across product,...

Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información solicita:Java Support EngineerPara laborar en GuadalajaraEsquema HibridoInglés conversacional requeridoRequisitosExperiencia en soporte de aplicaciones Java.Conocimientos de Java y capacidad para analizar código cuando sea necesario.Experiencia...

At Vistance Networks, we are committed to delivering innovative networking solutions and exceptional customer experiences. Our teams collaborate across Technical Support, Engineering, and Customer Success to help organizations solve complex connectivity and networking challenges.We are seeking a customer-focused Technical Support Engineer who is passionate...

Who Are We E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers,...

Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información solicita: Java Support Engineer Para laborar en Guadalajara Esquema Hibrido Inglés conversacional requerido Requisitos - Experiencia en soporte de aplicaciones Java. - Conocimientos de Java y capacidad para analizar código cuando sea...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in Mexico. This is a customer-facing technical support role focused on maintaining the reliability and usability of a cloud-commerce platform serving large service providers, distributors, and...

Overview / summary • Mid-level technical support engineer responsible for resolving customer and operational issues, owning incidents through to resolution, improving runbooks and knowledge base, and driving reliability improvements and automation. Acts as an escalation point for L1 support, collaborates with engineering and product teams, and participates...