Empleos de manager customer services en Tijuana

2,369 ofertas de empleo de manager customer services en México. Encuentra ofertas actualizadas diariamente de los principales portales de empleo.


  • Tijuana, Baja California, México Enovis Jornada completa

    Who We Are ABOUT ENOVIS™ What You'll Do Encargado de la comunicación con pacientes para la toma de pago, dar seguimiento con los Representantes de Ventas de reporte de llamadas para confirmar los retornos y cancelaciones de producto. FUNCIONES ESENCIALES. RESPONSABILIDADES ESPECIFICAS: Cumplir con la toma de llamadas entrantes de pacientes para la toma...


  • Tijuana, Baja California, México Atencion Telefónica Jornada completa

    CAMPAÑA 100% ATENCION A CLIENTES AGENTE BILINGÜE mayor de edad desde primaria inglés conversacional experiencia en callcenter Tiempo completo L-V, con capacitación pagada. Puedes hacer cambio entre campañas disponibles a los 6 meses(según tu desempeño) First point of contact, the agent initiates claims, provides confirmation to customers, and...

  • Customer Quality Manager

    Hace 17 horas


    Tijuana, Baja California, México Autoliv Mexico Jornada completa $600,000 - $900,000 Por obra

    Customer Quality Manager Job Location: Autoliv Tijuana | On Site What you’ll do: Act as the primary point of contact between the customer and the organization for all quality-related topics. Main responsible to assure VoC is monitored and actions are taken to ensure is at optimal level. Drive Customer Scorecard Improvement on the division. Lead customer...

  • Customer Service Manager

    Hace 11 horas


    Tijuana, Baja California, México Aluminio de Baja California, S.A de C.V. Jornada completa

    Liderar la relación estratégica con las cuentas clave automotrices de ABC (OEM, Tier 1 y Tier 2 en México y EE.UU.): entender a fondo al cliente, articular propuestas de valor, coordinar recursos internos y asegurar un crecimiento rentable y sostenido en el tiempo.Administra, retiene y hace crecer a los clientes actuales y supervisa al equipo de CSRs...


  • Tijuana, Baja California, México Tebra Jornada completa

    Tebra is hiring a Senior Customer Success Manager to serve as a strategic advisor for high-value clients. You will define success metrics, architect adoption plans, and drive growth across the customer lifecycle.You will lead escalations, own complex renewals, and identify expansion opportunities while mentoring junior CSMs and influencing cross-functional...


  • Tijuana, Baja California, México Tebra Jornada completa

    About The Role As a Senior Customer Success Manager, you will serve as a strategic advisor for high-value, high-complexity customers. You will work with customers to define success metrics, architect strategic adoption plans, and ensure measurable growth throughout their lifecycle. Senior CSMs excel at strategic communication and data-driven storytelling,...

  • Key Customer Manager

    Hace 5 días


    tijuana, baja california, México Corteva Agriscience Jornada completa

    En Corteva Agriscience, nos ayudarás a hacer crecer lo que sigue. No importa cuál sea tu función, serás parte de un equipo que está construyendo el futuro de la agricultura, resolviendo los desafíos alimentarios del mundo a través de la innovación, la tecnología y poniendo siempre a las personas en el centro. Si te apasiona el desarrollo de...


  • Tijuana, Baja California, México Anonymous Jornada completa

    Application Managed Services Manager - EY GDS Other locations: Primary Location OnlyJob Summary:Depending on the service line Application Managed Service Manager may be responsible for one or more portfolios, one or more critical business Applications, or a combination of both.The role owns the portfolio/application as a point of escalation, support budget...


  • Tijuana, Baja California, México Resolv.Global Jornada completa USD 5 Indefinido

    Do you enjoy helping people, solving problems, and making a positive difference through exceptional customer service?We are seeking compassionate, detail-oriented Patient Services Representatives to support a US-based healthcare organization. In this remote role, you will serve as an important first point of contact for patients, helping them schedule...


  • Tijuana, Baja California, México Old World Door de México S.A. de C.V. Jornada completa

    Provide high level Customer Service; making sure customer needs are taking care offNeeds to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company), status, updates, etc.Follow up on Customer orders, providing efficient information to each order to the team and CustomersUpdate each order in a...


  • Tijuana, Baja California, México Allstate Jornada completa

    Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...


  • Tijuana, Baja California, México Resolv Global Trabajo remoto Jornada completa $126,000 - $177,000 Por obra

    We are hiring Bilingual Patient Services Representatives to join a growing healthcare support team in a fully remote role based in Mexico. In this position, you will serve as an important point of contact for patients and healthcare providers, supporting both inbound patient calls and proactive outbound outreach. You will help patients with appointments,...


  • Tijuana, Baja California, México Viamericas Corporation Jornada completa

    Viamericas is a cross-border payments and financial services company with a clear purpose: help immigrant families prosper by providing essential, secure and affordable financial services delivered with the reassurance of a human connection. Our customers trust us to move nearly $20 billion annually. We connect digital money transfers with a network of local...


  • Tijuana, Baja California, México Zendesk, Inc. Jornada completa

    Job Description Zendesk helps companies build better relationships with their customers through exceptional products and teams.Our global Professional Services team delivers a range of services to onboard our customers quickly and easily and ensure they derive value on an ongoing basis.The Professional Services Operations team ensures the Global Services...


  • Tijuana, Baja California, México Taskus Jornada completa

    Job DescriptionWhat does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we...


  • Tijuana, Baja California, México Autoliv Mexico Jornada completa

    Autoliv Mexico is seeking a Customer Quality Manager to act as the main liaison for customer quality topics on site in Tijuana. You will monitor voice of the customer, drive improvements in the customer scorecard, and lead meetings, audits, and program reviews to address escalation concerns.You will understand CSR requirements, ensure internal alignment, and...


  • tijuana, baja california, México Volex Jornada completa

    At Volex de Mexico, we are looking for a Primary Site Contact (PSC) to serve as the central point of coordination for commercial and operational activities, ensuring customer commitments, quotations, project implementation, and critical business actions remain visible, controlled, and on track.This role is ideal for someone with strong project coordination,...


  • Tijuana, Baja California, México Oferta confidencial Jornada completa

    Manage and develop relationships with strategic accounts in the industrial sector.Lead, supervise, and coordinate the assigned team within the Customer Service business unit, ensuring compliance with goals and quality in customer service.Ensure compliance with deliverables related to the introduction of new productsCollaborate with logistics, production,...


  • Tijuana, B.C., Tijuana (municipio); Estado de Baja California, México Tebra Jornada completa

    About The RoleAs a Senior Customer Success Manager, you will serve as a strategic advisor for high-value, high-complexity customers. You will work with customers to define success metrics, architect strategic adoption plans, and ensure measurable growth throughout their lifecycle.Senior CSMs excel at strategic communication and data-driven storytelling,...


  • Tijuana, Baja California, México Jornada completa

    Propósito del rolGarantizar que cada cliente activo de Allie adopte la plataforma, obtenga valor operativo real, y mantenga continuidad sin fricciones. Este rol es el punto de contacto principal entre el cliente y Allie post-implementacion: atiende incidencias, conduce revisiones de resultados, y detecta oportunidades de expansion antes de que el equipo...