remote technical support job

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational...

A technology-focused company in Mexico is seeking a Technical Support Trainee. This role involves supporting technical operations, troubleshooting issues, and providing first-level support to users. You will collaborate with cross-functional teams to resolve incidents effectively. Candidates should have 1–2 years of experience in web development or...

Dematic seeks a Controls Engineer to join its Technical Support group, Customer Service. The role centers on diagnosing and isolating issues in material handling systems via schematics and PLC logic, with remote interaction with customers.You will troubleshoot complex systems, review schematics, and provide recommendations to improve productivity, reduce...

Cimpress Technology is seeking a Technical Support Engineer to join our Fulfillment (MIS) Support team in Ciudad Juárez. You will provide Level 2 technical support for enterprise manufacturing applications and act as the primary escalation point for Customers and Tier 1 Support during production issues. You will troubleshoot application issues, analyze...

Samsara is seeking a Technical Support Engineer for a remote role in Mexico. You will resolve complex customer issues, collaborate with cross-functional teams, and contribute to a high-quality support experience across our IoT platform.The ideal candidate has a BS in a technical field, 1–3 years in support/engineering, and strong English/Spanish...

Dematic is seeking a Controls Engineer to join our Customer Service Technical Support team. This role provides technical support and troubleshooting for complex automated material handling systems that integrate controls hardware and software.The ideal candidate has PLC experience with Allen-Bradley/Rockwell or Siemens, reads electrical schematics, and...

Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform. You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience.Ideal candidates bring 2+ years in tech support, familiarity with APIs,...

Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform. You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience.Ideal candidates bring 2+ years in tech support, familiarity with APIs,...

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment. The role requires 1+ years of remote...

Samsara seeks an experienced Technical Support Engineer to join our remote Tier 2 team, supporting hardware and software for customers in Mexico. You will resolve complex issues, collaborate with global engineers, and help improve our support across all regions.You should have 1–3 years in a technical support role, a strong technical background, and...

Turnitin, Llc is seeking a Tier 2 Technical Support Representative to join a remote-first team. You will liaise between Support, Development, and Product, handling escalations, reproducing bugs, and preparing detailed information for Tier 3 engineers.You will be the first internal point of contact for product questions, while ensuring high-quality customer...

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment.The role requires 1+ years of remote...

We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico. In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should. The...

A prominent software development company in Puebla is looking for a Technical Support Engineer to be the first point of contact for customers. This role involves resolving product and technical issues, managing server environments, and troubleshooting challenges across Windows and Linux systems. The ideal candidate should have at least 2 years of technical...

A leading technology company in León, Mexico is searching for a Technical Support Engineer to assist customers with software and technical issues. This role involves troubleshooting, managing server environments, and providing support during product trials. The ideal candidate should have at least 2 years of technical support experience, strong English...

Turnitin, Llc is seeking a Tier 2 Technical Support Representative to join a remote-first team. You will liaise between Support, Development, and Product, handling escalations, reproducing bugs, and preparing detailed information for Tier 3 engineers.You will be the first internal point of contact for product questions, while ensuring high-quality customer...

A leading software company in Mexico is seeking a Technical Support Engineer to be the first point of contact for customers, resolving technical issues and supporting deployments. Candidates should have at least 2 years of experience in technical support, excellent English communication skills, and hands-on experience with Windows and Linux servers. The role...

100% remote · Full-time (40 hrs/week) · Pacific Time hoursProgressive Automations builds linear actuators and motion systems for everyone from weekend hobbyists to large OEM partners. We've been at it for over a decade and we're growing fast.We're hiring an engineer who genuinely likes helping people figure things out. You'll be the person customers reach...

Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform. You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience.Ideal candidates bring 2+ years in tech support, familiarity with APIs,...

Full-timeCompany DescriptionWhen you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic...