Empleos de roll quality service en Monterrey

Carrier Global Corporation's Monterrey-based Customer Care Center is a fast-paced hub serving a US customer base via phone, chat, and email. As a QA Specialist, you will monitor interactions, evaluate quality scores, and coach agents to deliver exceptional service while ensuring compliance.You will work with managers to track performance, provide feedback,...

Carrier's Customer Care Center in Monterrey seeks a Customer Service Performance Optimization Administrator to monitor calls, emails, and chats, provide real-time coaching, and drive quality scores. Reporting to the Site Lead, you will partner with managers to track agent performance and identify improvement opportunities.Key duties include live monitoring,...

Carrier Global Corporation in Monterrey operates a fast paced Customer Care Center serving a US customer base. You will monitor calls, emails and chats, coaching agents to meet quality standards and improve overall customer experience.This role reports to the Performance Optimization Site Lead and focuses on training and QA activities. Ideal candidates have...

What You Will DoThe Plant Quality Manager is responsible for leading the site Quality organization and ensuring the effectiveness of the plant’s Quality Management System (QMS). This role drives product and process conformity, customer satisfaction, regulatory and certification compliance, and continuous reduction of quality-related risks and costs. The...

Customer Service Representative Vortex Freight Systems is a third party logistics (TPL) company thatfocuses on delivering customized supply chain solutions for organizationswith operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we...

Select how often (in days) to receive an alert: Nemak is dedicated to developing technological solutions that makesustainable mobility possible. We are committed toworking togetheracross disciplines to driveinnovationand to shape the future ofautomotive lightweighting. Quality Engineer Machining Objective This role serves as the primary point of contact with...

PRIMARY PURPOSE:The Customer Service Representative will provide the quality services required by the current customer, potential customer, and commercial team of Univar Solutions, as a complement to the sales work, ranging from simple information to detailed guidance aimed at achieving their complete satisfaction and preference to the service provided by...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...

About Optimas Solutions Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our...

C.H. Robinson is looking for a Supervisor Service Delivery in Monterrey to lead a high-performing team and ensure consistent, high-quality service for our customers. In this role, you’ll have a direct impact on operational performance by developing your team, driving process improvements, and ensuring service expectations and business objectives are...

Overview A global manufacturing company is seeking a Customer Service Representative to manage customer accounts, ensure on-time communication, and support order fulfillment processes. This role will be key in building strong client relationships, ensuring customer satisfaction, and coordinating with internal teams to meet business...

The Customer Service Representativeis the first point of contact for our customers providing helpful, timely, and friendly support across multiple channels. We are looking of dedicated, empathetic and enthusiastic professionals with great communication skills and a passion for helping others. What You'll Do Respond promptly to customer inquiries via email...

Job DescriptionAbout the RoleAs a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes.In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management, Travel...

Job Description About the Role As a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

Job Description About the Role As a BSO Service Desk Advisor , you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

Job Description As a Sr Field Service Supervisor here at Honeywell, you will lead and oversee the field service team to ensure efficient and effective service delivery to our customers. You will be responsible for managing daily operations, providing technical guidance, and driving continuous improvement initiatives to enhance customer satisfaction and...

The purpose of Product Quality is to capture and deploy the customers' needs and requirements on product execution throughout the organization. Documenting the quality plan(s) has multiple uses, such as: Ensuring conformance to customer requirements. Ensuring conformance to external and internal standards and procedures. Understanding customer needs and...

Title: Customer Service - PMLS Monterrey Job Responsibilities: 1. Handle customer complaints and issues to ensure timely resolution. 2. Carry out project-based service delivery and operation maintenance according to business requirements. 3. Monitor service performance indicators and propose improvement plans. Maintain and manage customer relationships, and...

We are looking for an experienced Plant Quality Head to lead the Quality function for a high-performance automotive manufacturing operation in Monterrey. This is a key plant leadership position for a hands-on Quality leader who combines strong automotive technical expertise with the ability to lead teams, drive accountability on the shop floor, and build...

Select how often (in days) to receive an alert: Create Alert Job Responsibilities Ensure a positive customer experience from the reception to the delivery of the unit. Perform timely follow-up on requested services. Clearly communicate the status and progress of the service. Manage documents related to the service order. Comply with customer service and...