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Unite sucht einen Senior Customer Success Operations Manager, der die CS-Lifecycle-Prozesse gestaltet, standardisiert und steuert. Sie entwickeln Customer Health Insights weiter, definieren Early-Warning-Indikatoren und unterstützen Renewal-Operations mit datengetriebenem Reporting.Sie evaluieren eine neue CS-Plattform (Gainsight/ChurnZero/Totango),...

TigerConnect is seeking a seasoned Customer Operations professional in Mexico City to optimize our customer success systems, automate health scores, and drive scalable programs. You will collaborate with Product, Marketing, Sales and Revenue Ops to improve retention and growth while reducing manual effort.Ideal candidates bring 8+ years in...

NPS SpecialistDescriptionThe NPS Specialist (Net Promoter Score Specialist) is a professional responsible for managing, analyzing, and improving the company's Net Promoter Score (NPS). This metric measures customer loyalty and is a vital tool for understanding and enhancing the customer experience. The NPS Specialist works closely with marketing, sales,...

Mercor is seeking Mexican Spanish-speaking reviewers to evaluate recorded sessions with a voice-and-camera AI assistant. You will watch each session, compare what the assistant said with what was visible in the video, and score it against a detailed rubric.This is judgment work focused on accuracy, safety, and contextual language; your written remarks will...

TigerConnect seeks a Customer Operations Manager to optimize customer success systems and programs in our Mexico City center. You will build health scores, playbooks, and journeys to scale CS and drive data-driven growth while reducing manual effort.You’ll collaborate with Product, Marketing, Sales, and Revenue Operations to harden processes, troubleshoot,...

HP in Mexico is seeking a Credit and Collection Analyst to evaluate customer credit limits and risk ratings based on credit scores, while addressing high-risk accounts and delinquencies. The role involves maintaining an Access database, reviewing daily audit reports, and negotiating initial payments with customers and sales staff.The ideal candidate has a...

Carrier's Customer Care Center in Monterrey seeks a skilled administrator to monitor calls, emails, and chats, providing live feedback and coaching to agents to raise service quality. You will score interactions, identify training needs, and collaborate with leaders to drive continuous improvement across processes and policies in a fast-paced support...

Adient is seeking a Supplier Quality engineer lead to ensure QE deliverables (MSA, Control Plans, PPAPs) are executed on time and with detail. You will monitor quality scores, drive corrective actions, and develop relationships with customers and internal teams to enable successful launches.You will apply advanced quality planning, FMEA, and PPAPs, lead 8D...

Karat is seeking a Senior Technical Content Analytics Manager in Mexico City to lead health and performance metrics for technical interview content. You will define success signals, drive AI-enabled analysis, and own cross-functional improvements across content design and architecture teams.Lead dashboards, monitor score distributions and clustering, and...

Mercor is seeking Mexican Spanish-speaking reviewers to evaluate recorded sessions with a voice-and-camera AI assistant. You will watch each session, compare what the assistant said with what was visible in the video, and score it against a detailed rubric.This is judgment work focused on accuracy, safety, and contextual language; your written remarks will...

Mercor is seeking Mexican Spanish-speaking reviewers to evaluate recorded sessions with a voice-and-camera AI assistant. You will watch each session, compare what the assistant said with what was visible in the video, and score it against a detailed rubric.This is judgment work focused on accuracy, safety, and contextual language; your written remarks will...

TigerConnect seeks a Customer Operations Manager to optimize customer success systems and programs in our Mexico City center. You will build health scores, playbooks, and journeys to scale CS and drive data-driven growth while reducing manual effort.You’ll collaborate with Product, Marketing, Sales, and Revenue Operations to harden processes, troubleshoot,...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: AI Session Annotator (Mexican Spanish) Type: Contract Compensation: $12–$18/hour Location: Remote Role...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: AI Session Annotator (Mexican Spanish) Type: Contract Compensation: $12–$18/hour Location: Remote Role...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: AI Session Annotator (Mexican Spanish) Type: Contract Compensation: $12–$18/hour Location: Remote Role...

Karat is the world’s largest interviewing company. We seek a Senior Technical Content Analytics Manager in Mexico City to own the health and performance of our technical interview content.You will define metrics, set quality bars, and drive continuous improvement through AI-driven solutions while collaborating with cross-functional partners. You will...

OUR PEOPLE, TOGETHER, LEAD WITH CONSCIOUSNESS.At Natura, we have the potential to drive meaningful transformations. This is made possible through the innovative products of Natura and Avon; the memorable experiences of Bluma's beauty services and our financial education platform, Emana Pay. Brands and services that are relevant to those who use them and...

Propósito del puestoLiderar la estrategia distrital para garantizar la satisfacción y retención del cliente (Churn Rate) mediante una atención de excelencia y una recuperación de cartera eficiente. Es el responsable de asegurar que los indicadores operativos se alineen con los objetivos financieros y de crecimiento de la empresa en su zona de...

TigerConnect is seeking a seasoned Customer Operations professional in Mexico City to optimize our customer success systems, automate health scores, and drive scalable programs. You will collaborate with Product, Marketing, Sales and Revenue Ops to improve retention and growth while reducing manual effort. Ideal candidates bring 8+ years in...

Job Summary Assist the Marketing Department with internal employee communication programs and initiatives. Essential Duties And Responsibilities - Provide administrative support for Internal Communications initiatives to include coordination of “Focus. Commit. Deliver.” global employee campaign. - Support “Focus on Employee” initiatives including...