Empleos de senior tech support en Leon

- Be the first technical point of contact for the customer  - Demonstrate the ability to work with the Escalation team and/or engineering teams to manage escalated cases  - Work closely with SE teams internally on larger networks and more complex issues  - Identify customer problems/issues and assist customers to resolve issues while consistently...

ContactPoint360 in Monterrey, Mexico seeks a dedicated customer service agent to handle inbound/outbound inquiries about service, warranties, parts, and watch information. You will provide technical support, estimate repair/part costs, and update orders in the ERP system, ensuring timely resolution and customer satisfaction.Join a fast-growing BPO with a...

Total Play busca asesores de servicio a clientes y soporte técnico para unirse a nuestro equipo en Monterrey; atenderás llamadas, brindar soporte básico de internet, TV y telefonía, y registrarás información en el sistema.Se ofrece sueldo de 9,452.40 MXN mensuales, bonos por contención y productividad, capacitación pagada y oportunidad de...

Michael Page International México Reclutamiento Especializado S.A. de C.V busca profesional de soporte técnico para operar en la fábrica digital de nuestro cliente en Santa Catarina.El perfil debe tener experiencia en documentación técnica, resolución de problemas y trabajo en equipo con múltiples departamentos. Ofrecemos salario competitivo entre...

Ingeniero Industrial Senior - Operaciones Remotas Nuestro cliente busca un experimentado Ingeniero Industrial Senior para unirse a su equipo de operaciones, con un enfoque primordial en la optimización de procesos dentro de un entorno de trabajo remoto . Este rol es crucial para mantener y mejorar la eficiencia operativa a través de análisis detallados y...

Blue Yonder is seeking a Support Engineer II to join a newly formed team focused on rapid deployment and onboarding for WMS solutions in a SaaS environment. You will act as a liaison across Support Services, PMG, and Consulting Services, help with go-live periods, and contribute to knowledge base improvements.You will work on cross-functional initiatives to...

Capital Empresarial Horizonte, empresa mexicana especializada en RRHH y TI, busca un Sr. Project Manager (HR Systems & Transformation) para laborar en CDMX, Monterrey, Querétaro y Guadalajara. Esquema híbrido: 3 días presenciales y 2 días home office.Se requieren 12+ años de experiencia, inglés profesional y experiencia en Workday y plataformas HR....

Softtek busca un pasante de desarrollo web frontend para trabajar de forma remota. El candidato trabajará junto a un equipo multidisciplinario para traducir diseños en interfaces interactivas y responsivas, empleando HTML, CSS y JavaScript (ES6+).Requisitos: estudios en Ingeniería de Sistemas, Desarrollo de Software o Diseño Web y conocimientos de React,...

Assist customers’ requests for service, parts and technical watch information via inbound and outbound phone, email, and chat.ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following. Other duties may be assigned.Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch...

KION Group in Mexico is seeking a Salesforce Support Specialist responsible for second-level and advanced support, including automation, SAP integration, validation, configuration, and APEX/Lightning coding.You will mentor junior team members, collaborate with global IT and business partners, analyze root causes, and drive improvements across the Salesforce...

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in...

Xylem, a global leader in water solutions, seeks an IT Support Engineer in Mexico to ensure employees have reliable, secure technology and a superior end-user experience. You will handle technical support, service requests, device management, and cross-functional collaboration to drive productivity and operational excellence.The role emphasizes customer...

Industry/SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior AssociateJob Description & SummaryThe OpportunityJoin our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and...

Citigroup Inc. in Mexico seeks a Sales Support Senior Manager to lead a professional team and drive end-to-end sales and client onboarding processes. You will guide account openings, ensure regulatory reviews, and collaborate across regions to standardize service delivery.The role demands 5+ years of managerial/sales supervisory experience within financial...

ANCABE, en colaboración con FORVIA, ofrece una oportunidad de Trainee IT en Apodaca para estudiantes de IT. El rol consiste en brindar soporte de primer nivel, resolver incidencias y administrar usuarios, con un horario de lunes a viernes.Se valoran conocimientos básicos de redes, Windows y documentación de tickets. Ofrecemos vicinity como comedor,...

Unisys is seeking a Field Engineer to provide the full range of onsite engineering support for a base of large, complex clients in Mexico City. You will own onsite service activity, perform advanced maintenance, and participate in scheduled installs while delivering technical feedback to improve service delivery.The role requires a High School Diploma or...

PwC Acceleration Center Mexico is seeking a Senior Associate to engage with clients, analyze needs, and implement software solutions across our Advisory, Assurance, Tax and Business Services practice. You will build strong client connections, guide teams, and drive value through data-driven insights and effective training.In this role, you’ll work with a...

ESAB, a leader in advanced technology solutions, seeks a Commercial Advanced Technology Solutions Manager to drive profitable growth and market expansion in Mexico. You will be the primary commercial interface with customers, partners, system integrators, and OEMs to identify opportunities and expand ATS adoption.You will lead business development, strategic...

Acuity Inc. in Monterrey, Mexico, seeks a Product Support Senior Representative to deliver technical and commercial support to customers, distributors, agencies, and sales teams across Mexico and Latin America.You will collaborate with Sales, Marketing, Product Management, Engineering, Laboratory, and Supply Chain to support the product lifecycle, including...

Vertiv is seeking a Senior IT End User Services Analyst to provide proficient technical support to users and resolve end-user computing issues. You will work with external suppliers and the Platform Service Team to ensure efficient operation of corporate IT infrastructure and projects.The role requires 2-4 years of Windows desktop deployment experience,...