Empleos de service delivery en Monterrey

Service Delivery ManagerThe Service Delivery Manager is responsible for driving consistent, high-quality service management practices across our production services. This role will bring structure, accountability, and continuous improvement to incident management, root cause analysis, customer-facing service communications, and change management.The...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from PerficientWhy is Perficient the best option?Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient,...

Service Delivery Manager/ MonterreyBuscamosBuscamos un Sr. Service Delivery Manager estratégico y orientado a resultados para la interacción directa con el cliente (Primary Point of Contact on Premises) y equipos internos para garantizar la entrega exitosa de proyectos y servicios en el esquema de Servicios Administrados. Encargado de supervisar proyectos,...

MAHLE in Monterrey is seeking a Customer Service professional to ensure on-time, accurate fulfillment of customer requirements in the automotive sector. You will coordinate with major accounts and manage replenishment for Nissan, Volkswagen, Chrysler, Ford, GM, Toyota, and Mercedes-Benz.The role emphasizes EDI-driven order capture, SAP-based data integrity,...

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe.We are...

Epicor seeks a Service Delivery Manager to drive consistent service management across production services. You will lead incident management, RCA, and change management processes, coordinating with Cloud Operations, Engineering, Support, and Product teams to ensure timely, accurate communications and ongoing process maturity.The role focuses on improving...

Heineken en Monterrey, México, busca un líder de Service Delivery & Operations para definir y ejecutar la estrategia regional de Service Management, garantizar operaciones de TI que cumplan SLAs y mejores prácticas ITSM. Coordina proveedores, presupuestos e indicadores de desempeño y lidera la mejora continua y la observabilidad de los servicios.El...

IT Service Delivery Lead – North America Purpose This role serves as the “face of IT” to the business, builds strong partnerships with business stakeholders, understands business needs, and ensures execution by coordinating IT teams. IT Service Delivery Lead – North America is the senior IT leader responsible for the end‑to‑end delivery,...

Johnson Controls is seeking a Process Owner HR Operations to lead end-to-end HR service delivery processes for Tier 1 and Tier 2 analysts. This role certifies training, monitors KPIs, ensures process integrity and supports audit requirements across multiple HR domains and regions.Analytical problem solvers will drive continuous improvements, collaborate with...

La HEINEKEN Company busca un líder de Service Delivery & Operations para coordinar la entrega de servicios de TI en la región y asegurar la continuidad operativa. Las responsabilidades incluyen gestionar proveedores, contratos y presupuesto, impulsar la mejora continua y la observabilidad de servicios, y desarrollar al equipo.Se requiere más de 5 años de...

Capital Empresarial Horizonte busca un Sr. Service Delivery Manager para liderar la interacción con clientes y equipos internos, asegurando la entrega exitosa de proyectos y servicios en Servicios Administrados.Se supervisarán contratos, alcances, soporte, finanzas y cumplimiento de SLAs/KPIs, con foco en calidad y resultados financieros. Se requiere...

Service Delivery Manager The Service Delivery Manager is responsible for driving consistent, high-quality service management practices across our production services. This role will bring structure, accountability, and continuous improvement to incident management, root cause analysis, customer-facing service communications, and change management. The...

FLSmidth is seeking an IT Service Delivery Lead for North America to oversee all aspects of IT service delivery in the region. This senior role requires a strong understanding of ITIL processes and a commitment to operational excellence. The successful candidate will ensure high-quality user experiences, manage escalations, and represent regional insights...

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...

MAHLE GmbH in Monterrey is seeking a Customer Service professional to ensure on-time supply of products and accurate handling of customer requirements. You will work with major accounts and manage EDI, SAP records, and replenishment systems to meet delivery goals.The role focuses on supply chain, customer service, and materials planning within the automotive...

Scania Nederland B.V. is seeking a service coordinator to manage customer service orders from reception to delivery in Monterrey. You will ensure timely follow-up, maintain documentation, and communicate clearly with clients about status and progress.The role involves handling service orders in the workshop, coordinating with the technical team, and ensuring...

Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on...

Definir y ejecutar la estrategia regional de Service Management.Liderar la operación de servicios de TI, asegurando el cumplimiento de SLAs y mejores prácticas ITSM.Gestionar proveedores, contratos, presupuesto e indicadores de desempeño.Impulsar la mejora continua, automatización y observabilidad de los servicios.Coordinar la transición de servicios,...

Actividades principalesDefinir y ejecutar la estrategia regional de Service Management.Liderar la operación de servicios de TI, asegurando el cumplimiento de SLAs y mejores prácticas ITSM.Gestionar proveedores, contratos, presupuesto e indicadores de desempeño.Impulsar la mejora continua, automatización y observabilidad de los servicios.Coordinar la...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...