Empleos de service desk agent en Leon

Más de 30 años de experiencia nos respaldan como un aliado estratégico en TI, brindando soluciones que impulsan el crecimiento de nuestros clientes. ¿Te apasiona la tecnología y brindar soporte a usuarios? ¡Únete a nuestro equipo! Service Desk N1 Horario: Lunes a viernes de 8:00 a.m. a 5:00 p.m. guardia un sábado al mes de 8:30 a.m. a 2:30...

Horario: Lunes a viernes de 8:00 a.m. a 5:00 p.m. guardia un sábado al mes de 8:30 a.m. a 2:30 p.m.Modalidad: 100% remotaResponsabilidades principales:Escalar casos complejos o no resueltos al siguiente nivel de soporte, asegurando una transición clara y completa.Registrar con precisión cada interacción en el sistema de atención, documentando detalles...

Horario: lunes a viernes 8:00 a.m. a 6:00 p.m. sábados 9:00 a.m. a 2:00 p.m.Modalidad: 100% remotaResponsabilidades principales:Asegurar el registro del 100% de las solicitudes de los usuarios.Atención de incidentes y requerimientos.Generación de informes desde Base de datos y aplicaciones.Apoyar en el seguimiento, escalación y evaluación de los...

Danfoss GmbH in Mexico is seeking an IT Service Desk Analyst to provide first-line technical support and ensure smooth global infrastructure operations. You will drive incident resolution, enable teams worldwide to work without disruption, and collaborate with cross-functional IT teams.You’ll own service request management, document troubleshooting steps,...

OpenService S.A. de C.V. busca un analista de soporte técnico para unirse al equipo de TI en modalidad 100% remota. Deberás registrar y gestionar las solicitudes de los usuarios, atender incidentes y generar informes desde bases de datos y aplicaciones.Se solicita carrera técnica o licenciatura en Sistemas/Informática/TI (terminada o en curso) y al menos...

Join DYOPATH as a Service Desk Level 1 Analyst Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Service Desk Level 1 Analyst who is motivated, eager to learn, and committed to delivering exceptional technical support. Why You’ll Love Working Here Purpose with Passion-Join a company...

Dematic is seeking an HR Operations Analyst to serve as the primary intake and support resource for employee and manager inquiries across the Americas. You will triage requests, document interactions, and route issues to the right teams using documented procedures and knowledge resources.The role emphasizes timely communication, accurate case records, and...

OpenService busca un/a profesional para cubrir una posición de Service Desk N1. Ofrecemos atención remota a clientes, resolución de incidencias y soporte técnico de primer nivel por teléfono, chat o correo.Entre tus responsabilidades estará registrar cada interacción, escalar casos cuando sea necesario y diagnosticar fallas básicas de conectividad o...

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and...

About CarrierAbout Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control, air quality and transportation, we improve lives, empower critical...

OpenService S.A. de C.V. busca un profesional de soporte técnico en remoto para atender consultas de clientes y resolver incidencias relacionadas con productos y servicios tecnológicos.Se valorará experiencia en atención al cliente (call center) o soporte técnico, capacidad de diagnosticar fallas básicas, empatía y habilidad para trabajar bajo...

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and...

Corning Incorporated in Monterrey seeks a Latin America Service Desk Leader to supervise about 12 engineers, coach the team, and manage daily operations while guiding the ServiceNow transformation and service improvements.You will work onsite, require strong English and Spanish, ITIL knowledge, and a track record of delivering global IT service improvements...

About CarrierAbout Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control, air quality and transportation, we improve lives, empower critical...

Corning Inc. is seeking a Service Desk Manager to lead our Latin America team from Monterrey, supervising approximately 12 IT professionals who support users globally.You will coach the team, manage daily operations and drive service performance, with hands-on support during the ServiceNow transformation. The ideal candidate has a Bachelor's in IT or CS, 5+...

EmpresaTecnología E4enfocada a servicios y tecnologías de la información, está en busca deAGENTE DE SERVICE DESK.Registrar, clasificar, atender y resolver en primer contacto los incidentes y requerimientos estándar de los clientes asignados, dentro de los tiempos comprometidos del catálogo de servicios vigente, escalando correctamente los casos que...

Job DescriptionAbout the RoleAs a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes.In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management, Travel...

Assist customers’ requests for service, parts and technical watch information via inbound and outbound phone, email, and chat.ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following. Other duties may be assigned.Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch...

DENSO México busca un Supervisor de TI para liderar soporte técnico, Service Desk e infraestructura, asegurando la continuidad operativa y el cumplimiento de estándares. Se coordina incidentes vía ServiceNow y se gestionan KPI para mejorar el servicio.El perfil exige titulación en sistemas, inglés avanzado, 5+ años en IT y experiencia en entornos...

LEGO Group in Monterrey seeks a permanent BSO Service Desk Advisor to support Finance Operations including Accounts Payable, supplier management, and Travel & Expense. You will handle inquiries across service channels, drive reconciliation activities, and help ensure a seamless customer experience.You’ll gain exposure to HR processes, collaborate with...