Empleos de service desk agent en Leon

¡Únete a Sigma!Creemos en cuidar verdaderamente a nuestros colaboradores para asegurar que se sientan capacitados para ser su mejor versión en el trabajo. Este es el comienzo de una nueva carrera con una compañía innovadora de rápido crecimiento.Objetivo de la PosiciónContribución para alcanzar los objetivos del área de Soporte a aplicaciones y...

5 years of experience managing a team of 15 to 20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing and...

Descripción del puesto Objetivo del puesto Brindar soporte de primer nivel a usuarios, asegurando la correcta atención, registro y resolución de incidentes y requerimientos, cumpliendo con los niveles de servicio establecidos. Responsabilidades Atención a usuarios vía teléfono, correo...

Requirements 5 years of experience managing a team of 15-20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing...

As our IT Service Desk Analyst, you’ll play a key role in providing first-line technical support and ensuring the uninterrupted, smooth operation of our global infrastructure and systems. Your impact? You will drive the efficient resolution of complex technical incidents, enhance service delivery, and empower our teams worldwide to work without disruption....

Service Desk Analyst (Information Technology Support)Full-timeJob Family: IT OperationsWho Will You Be Working With?As a member of the Information Technology team based in Apodaca, Nuevo León, you will play a key role in supporting manufacturing operations, business users, and local technology solutions. You will work closely with site leadership,...

LEGO Gruppe is seeking a senior HR Service Desk Advisor to deliver exceptional HR support across phone, email, chat, and ServiceNow platforms. You will act as a trusted contact for employees and stakeholders, shaping a consistent, customer-focused service experience across regions.The role emphasizes handling complex inquiries, supporting service management...

Bilingual Front Desk & Intake Virtual Medical Assistant Remote | Behavioral Health | 40 hours/week | 11:00 AM to 7:00 PM US Central Time $6.5/hour + 3rd month performance review Role Overview We are looking for an experienced Bilingual Front Desk & Intake Virtual Medical Assistant to support a long-established, nonprofit behavioral health organization in the...

Journeyfront, Inc. is seeking IT professionals to join our Service Desk and NOC teams. Roles vary by experience and interview results, with responsibilities spanning end-user support, network monitoring, and incident resolution.You will document steps and contribute to the knowledge base, while growing your IT career in a dynamic environment. Candidates...

LEGO Group in Monterrey, Mexico, is seeking a BSO HR Service Desk Senior Advisor to deliver high-quality HR support across phone, email, chat, and service management platforms. You will build stakeholder relationships and help shape a consistent, customer-focused service experience while working in a hybrid, follow-the-sun environment across regions.The role...

Journeyfront, Inc. IT Specialist runs the day-to-day technology service desk for staff across all sites and remote locations, acts as a technical point of contact to client-side IT organizations, and administers the software, license, and device estate.This hands-on role resolves issues independently, escalates with diagnoses rather than symptoms, and...

Sigma busca un/a estudiante activo/a para un rol de apoyo en áreas de Soporte a aplicaciones y Service Desk, con foco en documentar procesos y coordinar operaciones. Se trabajará en la integración de plataformas, ITSM e ITIL, reportando al equipo de operaciones y asegurando la continuidad de servicios.El perfil exige Inglés avanzado, conocimiento en...

Creemos en cuidar verdaderamente a nuestros colaboradores para asegurar que se sientan capacitados para ser su mejor versión en el trabajo. Este es el comienzo de una nueva carrera con una compañía innovadora de rápido crecimiento. Objetivo de la Posición Contribución para alcanzar los objetivos del área de Soporte a aplicaciones y Service Desk, así...

Assist customers’ requests for service, parts and technical watch information via inbound and outbound phone, email, and chat.ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following. Other duties may be assigned.Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch...

DYOPATH in Mexico is seeking a Service Desk Level 1 Analyst who loves solving technical puzzles and helping users stay productive. You’ll be the first point of contact for desktop, network, and software issues, providing friendly, clear guidance.The role offers a remote work setup, a 7am-4pm shift, and a pay rate of 17,000 MXN monthly. It emphasizes...

SWBC is seeking a talented individual to provide customer service support for loan portfolios to financial institutions, insurance agents and borrowers/members by assessing and updating collateral protection insurance (for both auto and mortgage loans) coverage and identifying uninsured loans. Why You'll Love This Role You will enjoy Monday - Friday work...

Concentrix is a global CX solutions company delivering compassionate customer interactions and human-centered problem solving at scale.The Customer Service Agent role interfaces with customers via inbound/outbound calls or the Internet to resolve routine issues and provide excellent service. It requires strong listening, writing and verbal communication...

We’re looking to onboard a driven, people-centric Certified Travel Agent who’s ready to plug into a proven business model while bringing fresh energy to a timeless industry. If you’re passionate about travel, love helping others, and want a career path that respects tradition while embracing innovation, this role could be your next big move. 🔎...

Turtle Trax S.A. in Monterrey is seeking a Service Desk Manager to lead a team of 15-20 professionals and drive effective service desk operations.The ideal candidate will command fluent English (B2-C1), excel at team motivation, workload planning, and corrective actions, and serve as the primary client escalation point while following ITIL processes and...

WelcomeWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.FedEx is consistently named among the...