service desk analyst

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

Actuar como primer punto de contacto para incidentes y requerimientos de tecnología.Recibir, registrar, categorizar, priorizar y dar seguimiento a tickets de soporte.Realizar diagnóstico inicial y resolución en primer contacto cuando sea posible.Gestionar restablecimiento de contraseñas y desbloqueo de cuentas.Brindar soporte funcional básico de...

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

Analista de Mesa de Ayuda ¿Disfrutas resolver incidencias técnicas y ayudar a los usuarios a retomar su trabajo rápidamente? ¿Te sientes cómodo/a trabajando con tickets, priorizando incidentes y brindando soporte remoto? ¿Te motiva ofrecer un servicio de alta calidad y cumplir métricas operativas en un entorno estructurado? Si es así, este podría...

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

Responsibilities Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat or videocall for customer end users. Classify Service Calls according to the specified options. Route problems to internal 2nd and 3rd level IT support staff using knowledge base articles. Coordinate with level 2 and 3 and support staff that provide...

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

Skills IT Service Desk experience 1-3 yrs SOP based SAP L1 functional support Experience working with ServiceNow to log, track, close tickets Experience in resolving IT issues via phone/email/chat Excellent telephone etiquettes and customer service Excellent troubleshooting skills Understanding of infrastructure management processes and ITIL framework Good...

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable...

¿Te apasiona la tecnología y la atención a usuarios?En Axtel buscamos un Service Desk Analyst orientado al servicio, con gusto por la resolución de problemas y el soporte técnico remoto. Serás el primer punto de contacto para nuestros usuarios, brindando atención y seguimiento oportuno a incidentes y requerimientos tecnológicos.Atender solicitudes e...

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future Introduction As a Global...

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your futureIntroductionAs a Global...

Gerente de Front Desk Remoto Nuestro cliente busca un Gerente de Front Desk Remoto con experiencia en liderazgo y una fuerte orientación al servicio para supervisar las operaciones de recepción de forma virtual. Con sede en Cuernavaca, Morelos, serás responsable de garantizar una experiencia de registro de entrada y salida fluida y positiva para todos los...

SkillsIT Service Desk experience 1-3 yrsSOP based SAP L1 functional supportExperience working with ServiceNow to log, track, close ticketsExperience in resolving IT issues via phone/email/chatExcellent telephone etiquettes and customer serviceExcellent troubleshooting skillsUnderstanding of infrastructure management processes and ITIL frameworkGood...

Danfoss GmbH in Mexico is seeking an IT Service Desk Analyst to provide first-line technical support and ensure smooth global infrastructure operations. You will drive incident resolution, enable teams worldwide to work without disruption, and collaborate with cross-functional IT teams.You’ll own service request management, document troubleshooting steps,...

Kerry is seeking an ICT Service Desk Analyst in Querétaro. The role provides first-point-of-contact support for users, handling incidents, service requests, and technical issues to ensure smooth IT operations across the global team.The ideal candidate has a IT-related degree, 1-3 years in a service desk environment, strong Windows and Office knowledge, and...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...