service desk lead

Service desk lead Job description: To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and work toward the resolution of tickets Manage and coordinate escalated work orders from the ServiceDesk team that require additional troubleshooting and follow-up Coordinate with other IT...

Service desk lead Job description: To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and work toward the resolution of tickets Manage and coordinate escalated work orders from the ServiceDesk team that require additional troubleshooting and follow-up Coordinate with other IT...

A leading digital transformation partner is looking for a Service Desk Lead in Mexico. The role entails supporting service desk agents, managing escalated tickets, and leading engagement initiatives. You will be responsible for performance management, capacity planning, and developing team capabilities. The ideal candidate should have 3-5 years of service...

A leading digital transformation partner is looking for a Service Desk Lead in Mexico. The role entails supporting service desk agents, managing escalated tickets, and leading engagement initiatives. You will be responsible for performance management, capacity planning, and developing team capabilities. The ideal candidate should have 3-5 years of service...

22 May, 2024 We are seeking a full-time Service Desk Supervisor to join our Canadian fintech client’s team. This role involves managing a team of service desk professionals providing support for desktop and mobile technologies.The position requires a 9-hour shift within the hours of 7 AM to 6 PM (Toronto time),ensuring coverage across that window. Fluency...

Siemens Energy in Mexico, Querétaro, is seeking a Regional Service Delivery Manager for Service Desk to ensure high-quality IT service delivery across North America and LATAM. You will act as the regional escalation contact for service delivery topics and represent IT to the regional business and users.You will monitor performance, drive improvements, and...

A fintech company based in Canada is seeking a full-time Service Desk Supervisor to manage a team supporting desktop and mobile technologies. Candidates must be fluent in both English and French, and possess strong leadership and communication skills. Responsibilities include overseeing service desk operations, ensuring timely incident resolution, and...

22 May, 2024 We are seeking a full-time Service Desk Supervisor to join our Canadian fintech client’s team. This role involves managing a team of service desk professionals providing support for desktop and mobile technologies. The position requires a 9-hour shift within the hours of 7 AM to 6 PM (Toronto time), ensuring coverage across that window....

A fintech company based in Canada is seeking a full-time Service Desk Supervisor to manage a team supporting desktop and mobile technologies. Candidates must be fluent in both English and French, and possess strong leadership and communication skills. Responsibilities include overseeing service desk operations, ensuring timely incident resolution, and...

Siemens Energy in Mexico, Querétaro, is seeking a Regional Service Delivery Manager for Service Desk to ensure high-quality IT service delivery across North America and LATAM. You will act as the regional escalation contact for service delivery topics and represent IT to the regional business and users.You will monitor performance, drive improvements, and...

Siemens Energy in Mexico, Querétaro, is seeking a Regional Service Delivery Manager for Service Desk to ensure high-quality IT service delivery across North America and LATAM. You will act as the regional escalation contact for service delivery topics and represent IT to the regional business and users.You will monitor performance, drive improvements, and...

Vive la experiencia SONDA¡Aquí transformas tu carrera!¿Por qué ser parte de SONDA?La respuesta es muy simple: porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el...

¡Únete a Sigma!Creemos en cuidar verdaderamente a nuestros colaboradores para asegurar que se sientan capacitados para ser su mejor versión en el trabajo. Este es el comienzo de una nueva carrera con una compañía innovadora de rápido crecimiento.Objetivo de la PosiciónContribución para alcanzar los objetivos del área de Soporte a aplicaciones y...

Service Desk Consultant (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Desk Consultant who wants to work in a collaborative environment? As an experienced Service Desk Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive...

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

Acerca de GBMSomos una organización de gestión de patrimonio y activos y banca privada con más de 35 años de experiencia, inversión digital innovadora y productos de ahorro. Nuestra misión es permitir vidas significativas a través de soluciones financieras inteligentes.En GBM Digital & Technology hemos experimentado un crecimiento exponencial con...

(To consider your application you must be available to work from office in Queretaro (Pie de la cuesta, Jardines de la Hacienda and Campo Militar)Job summaryThe Service Desk Agent will provide front-line and L1.5 technical support for end users during the Service Desk transition and steady-state operations. The role is focused on effective ticket handling,...

Service Desk Consultant (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Desk Consultant who wants to work in a collaborative environment? As an experienced Service Desk Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive...

HCL is looking for a Service Desk Portuguese with below requirements:Job description:• Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users• High school (B.Sc. or Diploma)• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and...

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...