service management solutions

Actividades principalesDefinir y ejecutar la estrategia regional de Service Management.Liderar la operación de servicios de TI, asegurando el cumplimiento de SLAs y mejores prácticas ITSM.Gestionar proveedores, contratos, presupuesto e indicadores de desempeño.Impulsar la mejora continua, automatización y observabilidad de los servicios.Coordinar la...

Definir y ejecutar la estrategia regional de Service Management.Liderar la operación de servicios de TI, asegurando el cumplimiento de SLAs y mejores prácticas ITSM.Gestionar proveedores, contratos, presupuesto e indicadores de desempeño.Impulsar la mejora continua, automatización y observabilidad de los servicios.Coordinar la transición de servicios,...

Mindray Bio-Medical Electronics Co., Ltd. in Monterrey is seeking a Customer Service professional to handle customer complaints, coordinate service delivery, and monitor performance to drive timely resolutions and satisfaction.You will develop plans with key accounts, visit customers to gather needs, promote service offerings, and work with sales, service,...

Select how often (in days) to receive an alert: Location: Monterrey, NLE, MX, 66428 Function: Customer Services Work Location: Hybrid About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over 875,000 industrial...

Select how often (in days) to receive an alert: Location: Monterrey, NLE, MX, 66428 Function: Customer Services Work Location: Hybrid About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over 875,000 industrial and...

RS Group is expanding its GSBS function and seeking a Service Management Lead to govern, design, and onboard services across regions. The role requires collaborating with stakeholders, process owners, and operational teams to ensure consistent, efficient service delivery and strong customer experience.The incumbent will drive governance, performance reviews,...

About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over...

Select how often (in days) to receive an alert: Location: Monterrey, NLE, MX, 66428 Function: Customer Services Work Location: Hybrid About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over 875,000 industrial and...

RS Group is expanding its GSBS function and seeking a Service Management Lead to govern, design, and onboard services across regions. The role requires collaborating with stakeholders, process owners, and operational teams to ensure consistent, efficient service delivery and strong customer experience. The incumbent will drive governance, performance...

About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over...

Grundfos is seeking an IND CSSC Senior Customer Service Representative, IEM & Distribution, to serve as a subject matter expert within the internal sales team. You will provide professional resolutions to complex customer enquiries across digital, telephone, email, and live chat channels while maximising sales opportunities and championing customer-centric...

Join the best Baker Hughes is a global energy technology company that serves the oil and gas industry in more than 120 countries. Our Pressure Pumping business offers innovative solutions - both physical and digital that improve efficiency, increase production, and maximize the value of oil and gas fields. As a fundamental part of well construction and...

Capgemini in Aguascalientes, Mexico, seeks an experienced Managing Service Delivery Manager to lead end-to-end Order-to-Cash service delivery across order management. You will drive customer service excellence, governance, and continuous improvement while ensuring compliance and value creation for key markets.This role requires strong leadership of a...

Epicor Software Corporation seeks a Service Delivery Manager to drive high-quality service management across production services. You will partner with Cloud Operations, Engineering, Support, and Product to ensure timely incident response and continuous process improvement.You will lead Major Incident Management, coordinate bridges, manage RCA/post-incident...

Join the best Baker Hughes is a global energy technology company that serves the oil and gas industry in more than 120 countries. Our Pressure Pumping business offers innovative solutions - both physical and digital that improve efficiency, increase production, and maximize the value of oil and gas fields. As a fundamental part of well construction and...

Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as SCM Service Center Manager .In this role you will beresponsible for delivering efficient,...

RS Group is seeking a GSBS Service Management Lead to strengthen governance, performance, and continuous improvement across the Global Shared Business Services organization. You will partner with stakeholders to ensure consistent delivery and successful onboarding of new services, while driving improvements across regions and service lines.The role requires...

Edenred SE recherche un responsable Opérations IT pour diriger les incidents, les changements et les questions liées à la continuité des services. Basé à Mexico, vous travaillerez avec des équipes globales et gérerez des incidents critiques dans un environnement hybride.Le candidat idéal possède une expérience avérée en IT Operations et en...

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Essential Job...

DescriptionWelcome to ALTEN Mexico! We are a leading engineering and technology company that specializes in providing innovative solutions across various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. With over 30 years of experience and a strong global presence in 30 countries, ALTEN Group employs...