Empleos de service manager en Monterrey

09 - Manager, IT Site Services 1General OverviewFunctional Area: Information Technology (ITM)Career Stream: IT Site Services (SSE)Job Title: Manager, IT Site Services 1Provide systems analysis, design, development and support for existing Global IT SystemsManage cross-functional projectsManage a team of people to a common goal, as well as perform regular...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...

Customer Service Manager5 years of direct experience in customer service management (RUN); customer-facing roles within the telecom or IT industry demonstrates your industry expertise.Proficient in managing virtual teams effectively, showcasing leadership skills in dynamic environments.Possess a solid level of technical knowledge that complements your...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...

Requirements 5 years of experience managing a team of 15-20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing...

09 - Manager, IT Site Services 1General OverviewFunctional Area: Information Technology (ITM)Career Stream: IT Site Services (SSE)Job Title: Manager, IT Site Services 1Provide systems analysis, design, development and support for existing Global IT SystemsManage cross-functional projectsManage a team of people to a common goal, as well as perform regular...

Service Delivery Manager/ MonterreyBuscamosBuscamos un Sr. Service Delivery Manager estratégico y orientado a resultados para la interacción directa con el cliente (Primary Point of Contact on Premises) y equipos internos para garantizar la entrega exitosa de proyectos y servicios en el esquema de Servicios Administrados. Encargado de supervisar proyectos,...

Job description Important IT company At the Latin American level, growth requires: Customer Service Manager Customer Service Manager responsible for managing customer-facing IT/Telecom services, ensuring service quality, customer satisfaction, operational performance, and effective coordination across technical and virtual teams. Required...

British American Tobacco Mexico is seeking a SAP Service Manager in Monterrey to ensure day-to-day IT service delivery by third-party providers for Corporate & HR functions. You will review service quality, drive improvements, manage incidents and change governance, and align deliveries with global standards while protecting BAT IP.This role requires strong...

Vertiv seeks a Global Service Offer Manager for DX Thermal & Thermal Controls to define, develop, and manage service offerings across global markets. You will lead NPDI-driven deliverables, price and release offerings with regional teams, and ensure integration into product configurators at launch. You will gather VOC feedback, provide spare-parts guidance,...

Service Delivery Manager The Service Delivery Manager is responsible for driving consistent, high-quality service management practices across our production services. This role will bring structure, accountability, and continuous improvement to incident management, root cause analysis, customer-facing service communications, and change management. The...

Turtle Trax S.A. in Monterrey is seeking a Service Desk Manager to lead a team of 15-20 professionals and drive effective service desk operations.The ideal candidate will command fluent English (B2-C1), excel at team motivation, workload planning, and corrective actions, and serve as the primary client escalation point while following ITIL processes and...

Want to be one of the first sales hires shaping how an AI-powered hiring company expands across Latin America?Changing how companies hire. Backed by Prosus Ventures and COTU Ventures , we've raised $5M in Seed funding and are scaling fast. Today, 1,000+ enterprise and public sector organizations use Qureos to make hiring faster through AI-powered sourcing,...

Epicor seeks a Service Delivery Manager to drive consistent service management across production services. You will lead incident management, RCA, and change management processes, coordinating with Cloud Operations, Engineering, Support, and Product teams to ensure timely, accurate communications and ongoing process maturity.The role focuses on improving...

Turtle Trax S.A. is seeking an experienced customer service manager to lead a migration project in Monterrey, Mexico.The role emphasizes managing customer-facing teams in a telecom/IT environment and strong leadership in hybrid settings.You will drive a Cisco to Fortinet platform migration, collaborating with technical peers on connectivity, voice, and cloud...

Customer Service Representative Vortex Freight Systems is a third party logistics (TPL) company thatfocuses on delivering customized supply chain solutions for organizationswith operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we...

Customer Service Representative Vortex Freight Systems is a third party logistics (TPL) company thatfocuses on delivering customized supply chain solutions for organizationswith operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we...

We are searching for a Dispatch Customer Service Rep to join our Transportation team.ResponsibilitiesThe candidate needed will be working directly with our driver pool, dispatch team, and customer service manager. The candidate will need to understand the forecasted schedule, be pro-active through a strong general oversight to the daily workflow and engage...

Select how often (in days) to receive an alert: Customer Service Rep Location: Monterrey, NLE, MX, 66428 Function: Customer Services Work Location: Hybrid About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over...