support engineer

About the role Purpose To proactively manage customer interactions—both potential and existing—by providing exceptional support to the company’s sales and service functions. This role involvesassistingwith in-house engineering tasks related to product, process, and software enhancements. Additionally, it includes conducting product demonstrations,...

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...

Technical Support EngineerThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

Top Skills- Java, SQL, Unix, Strong communication skills, Support knowledgeRESPONSIBILITIES:• Work actively with team members to analyze and resolve application issues• Identify defects, discrepancies, and trends by ways of code debugging or log analysis• Manage incidents and effectively communicate with users, application owners and senior...

Provide exceptional software application support via phone, email, and remote access using third-party remote control software.Manage and resolve cases using Salesforce or a similar CRM system.Accurately document issues and solutions promptly.Escalate and seek assistance when necessary.5 YoE in a similar roleTechnical experience in the Security Surveillance...

Ways of Working: Onsite - This job is fully onsite.Employee Type: EmployeeGlobal Job Level (HCM): Professional 3 (9) Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery...

OverviewMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.RoleYou will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...

OverviewThis role is a newly formed team within the Supply Chain execution and will be a pioneer in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) expedited growth customer base.Job Profile - Support Engineer IIThis role is a newly formed team within the Supply Chain execution and will be a pioneer in...

Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Technical Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Technical Support Engineer Guadalajara, Jalisco Role Overvie We are seeking a Technical Support Engineer with a passion for...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.If you’re a collaborator who wants to help transform how businesses...

Join to apply for the Cloud Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers...

Who Are We E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers,...

Role OverviewMid-level technical support engineer responsible for resolving customer and operational issues, owning incidents through to resolution, improving runbooks and knowledge base, and driving reliability improvements and automation.What You Will DoRespond to and resolve medium-to-high complexity incidents and service requests, triage and diagnose...

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

We are looking for a bilingual Cyber Engineer SupportHybrid work model in the north of the city.Sobre nuestro clienteA tech company, based in the north of cdmxDescripciónDevelop and implement advanced cybersecurity strategies and solutions.Monitor and analyze system vulnerabilities to mitigate risks.Collaborate with cross-functional teams to ensure secure...

Education: Degree in Systems Engineering, Computer Science, Information Technology, Computing, or a related field.Experience: 2 to 4 years in technical support, Service Desk, or first-level support.Experience in end-user support.Knowledge of Windows 10/11 and Microsoft Office 365.Basic knowledge of TCP/IP networks, LAN, Wi-Fi, and VPN.Knowledge of hardware,...

Job Profile - Support Engineer II OverviewThis role is a newly formed team within the Supply Chain execution and will be a pioneer in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) expedited growth customer base.What you´ll do:Acts as a liaison between Support Services, PMG, Consulting Services across...

The Role:The Application Support Engineer will be responsible for maintaining and supporting applications built on the our Platform, acting as the first line of technical support for customers when issues arise. This is a customer-facing role that requires strong problem-solving skills, technical understanding of the platform, and the ability to troubleshoot...