support engineer

Sr. Platform Performance Support EngineerThe company.At TGCS, we provide services to retail clients worldwide by developing and delivering a wide variety of custom software solutions such as POS, self-checkout, and mobility solutions. We are looking for a support software developer to work on our ELERATM Commerce platform, a comprehensive, unified commerce...

An international FinTech company is seeking a Technical Support Engineer in Mexico City.You will provide end-user support and manage IT processes while troubleshooting issues and ensuring seamless application functioning.The ideal candidate has a bachelor's degree in IT, 3+ years in IT support, and proficiency in English.The role offers competitive salary,...

Your RoleOwn the resolution of critical P1/P2 incidents, ensuring minimal business impact and SLA compliance.Act as the primary point of contact for client stakeholders during incidents, escalations, and service reviews.Lead RCA activities and drive permanent fixes to improve platform stability and reliability.Coordinate onsite and offshore teams to ensure...

General Information Job Title: Application Support Engineer, Manhattan Active Primary Job Location: Mexico or Brazil (Remote) Location Flexibility: Remote, Mexico or Brazil based Employment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours.Full-time employment through our employer of record partner is also...

Overview:NSC Global is currently looking for a **Desktop Support Engineer** to join our growing company.**POSITION**: Desktop Support Engineer**JOB TYPE**: Direct Hire (W2) with NSC Global**START DATE**: IMMEDIATELY**Responsibilities**:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains,...

E80 Group, a multinational developer of automated intralogistics, seeks a H24 Support Specialist in Monterrey to join the Technical Customer Service team. You will provide first-level assistance on all E80 devices installed at customers, supporting on-site technicians and reducing downtime through precise remote diagnostics.Ideal candidates have 2–3 years...

We are looking for a Senior Microsoft Copilot Support Engineer to join our team and provide advanced support across Microsoft 365 Copilot, Copilot Chat, Copilot Studio, and Copilot Agents for a large global organization. This role is ideal for someone with strong Microsoft 365 administration and troubleshooting experience who enjoys solving complex issues,...

Zebra Technologies Corporation is seeking a skilled technical support specialist to resolve complex hardware and software issues across printing portfolios. You will diagnose print engines, calibrate systems, and ensure maximum uptime for critical environments.Required are 4–5 years in technical support with hardware maintenance, strong MS Office skills,...

Fortinet is seeking a Staff Technical Support Specialist in Mexico City to troubleshoot Fortinet Endpoint Solutions EMS/EDR and serve as an escalation point for high-profile cases. You will collect, analyze, and advise on configuration data, and provide education to customers on networking and Fortinet products.You will evolve into a subject matter expert on...

Capital Empresarial Horizonte solicita un Ingeniero de Soporte Java para laborar en Guadalajara con esquema híbrido. Será responsable de brindar soporte a aplicaciones Java, analizar incidentes, resolver problemas y asegurar la continuidad operativa.Buscamos experiencia en soporte de Java, troubleshooting y manejo de ambientes productivos; se valorarán...

DescriptionGeneral InformationJob Title: Application Support Engineer, Manhattan ActivePrimary Job Location: Mexico or Brazil (Remote)Location Flexibility: Remote, Mexico or Brazil basedEmployment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours. Full-time employment through our employer of record partner is also...

DescriptionServes as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving complex issues encountered with assigned Oracle product(s). Conducts and mentors others to conduct training for new product releases and/or functionality updates to existing products, and...

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew. At My IT Crew, being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means to deliver IT services, with a focus on empowering people, solving complex problems, and creating a culture where both our clients and team...

Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew. At My IT Crew, being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means to deliver IT services, with a focus on empowering people, solving complex problems, and creating a culture where both our clients and team...

Capital Empresarial Horizonte busca un profesional para brindar soporte de Nivel 3 a aplicaciones Java en entornos productivos. Trabajarás en análisis de incidentes, RCA y mejoras para reducir recurrencias, manteniendo activos servicios críticos. Se requiere experiencia con Spring, APIs REST, SQL y Linux/Unix, además de colaboración con desarrollo,...

Deliverect's Customer Experience team is seeking an Enterprise Support Specialist to provide technical assistance to high-value accounts, helping them optimize orders and POS integrations across restaurants and retailers.You will collaborate with CX leads, Finance, Developers and Partnerships to resolve complex issues, use AI and API tools for...

Location: Remote / Mexico Department: ITSM Employment Type: Full-Time Reports to: Team Lead ITSM About AIM Inc. AIM Inc. is a global technology and cybersecurity-driven organization delivering enterprise IT, cloud, digital transformation, and managed security solutions across North America and international markets. We specialize in building scalable,...

Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew. At My IT Crew, being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means to deliver IT services, with a focus on empowering people, solving complex problems, and creating a culture where both our clients and team...

Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew. At My IT Crew, being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means to deliver IT services, with a focus on empowering people, solving complex problems, and creating a culture where both our clients and team...