support engineer

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

Vistance Networks is seeking a Tech Support Engineer to be the first technical point of contact for customers in Apodaca, Mexico. You will collaborate with Escalation and engineering teams to manage escalations and resolve complex issues while maintaining a high standard of customer experience.You will document cases, create knowledge base content, and...

A leading technology company in León, Mexico is searching for a Technical Support Engineer to assist customers with software and technical issues. This role involves troubleshooting, managing server environments, and providing support during product trials. The ideal candidate should have at least 2 years of technical support experience, strong English...

Location China Employment Type Full time Location Type Remote Department Customer Engagement APJ Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4...

1 week ago Be among the first 25 applicants About Huzzle: At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote...

Planhat is seeking a proactive support specialist who thrives on digging into complex issues and owning end-to-end customer outcomes. You will handle live chats and coordinate with engineering, TAMs, and product to resolve intricate problems and build self-help resources.A natural curiosity and strong English communication are essential for success. The role...

RESPONSIBILITIES: • Work actively with team members to analyze and resolve application issues • Identify defects, discrepancies, and trends by ways of code debugging or log analysis • Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas • Improve application stability and performance...

L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) We're looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems, helping users succeed, and want to build your career in data and analytics,...

L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) We're looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems, helping users succeed, and want to build your career in data and analytics,...

L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) We're looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems, helping users succeed, and want to build your career in data and analytics,...

L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) We're looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems, helping users succeed, and want to build your career in data and analytics,...

L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) We're looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems, helping users succeed, and want to build your career in data and analytics,...

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true...

MezTal is seeking a Technical Support Engineer to join a growing customer-facing technical team in Mexico. The role sits between customer support and software engineering, requiring strong problem solving, the ability to review configurations, and occasional coding.You will engage with APIs, webhooks, and migrations to onboard and implement new customers....

Amazon's IT Services team is seeking an ITS Support Engineer to provide on-site, high-quality IT support for Amazon's corporate workforce. You will diagnose, troubleshoot and resolve hardware and software issues, ensuring secure and uninterrupted productivity across laptops, servers and websites.Ideal candidates have 2+ years in corporate IT support, fluency...

The Company. Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous...

L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) We're looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems, helping users succeed, and want to build your career in data and analytics,...

L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) We're looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems, helping users succeed, and want to build your career in data and analytics,...

BlueYonder in Mexico is seeking an experienced Senior Support Engineer 2 to provide technical and functional support for the WMS platform. You will collaborate with customers, consultants, account managers, and partners to enhance solution stability and service quality.The role requires leadership in escalation management, mentoring teammates, and applying...

Scio, a Mexico-based tech team, is seeking a Technical Support Engineer to join its fully remote, LATAM-based workforce. You will provide Tier 2/3 support for enterprise customers, troubleshoot Kubernetes-based deployments, reproduce environments, and collaborate across Engineering, Sales, and Customer Success.You will work with Kubernetes and cloud...