support engineer

In This Role, Your Responsibilities Will Be: Provide technical support to customers via phone, email, and other digital communication channels. Troubleshoot and resolve technical issues related to installation, operation, maintenance, and application of ultrasonic welding equipment and systems. Analyze electro-mechanical and software-related product...

Job Description: PCoE Support Engineer (L2 Support - Shift-Based 24x5) **Role Overview**: Provide Level 2 Platform support across enterprise infrastructure services, ensuring the availability, stability, security, and performance of cloud, server, virtualization, database, backup, and monitoring platforms. Responsible for incident resolution, operational...

**Join our Team**: **About this opportunity**: We are excited to present the opportunity to join our esteemed Ericsson team as a Support Engineer. If you have the passion for finding solutions and stabilizing issues, the prowess to work with data-driven solutions, deep knowledge of products, customer networks, and evolving technology, and an aptitude for...

Top Skills- Java, SQL, Unix, Strong communication skills, Support knowledge RESPONSIBILITIES: • Work actively with team members to analyze and resolve application issues • Identify defects, discrepancies, and trends by ways of code debugging or log analysis • Manage incidents and effectively communicate with users, application owners and senior...

About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get...

**Technical Support Engineer**: **Remote, Full-time, Mon-Fri** We are looking for a highly technical, detail-oriented professional to join our Customer Support team as a Tier 2 Technical Support Engineer. This role sits at the intersection of support, product, and engineering, owning advanced troubleshooting, root-cause analysis, and cross-functional issue...

Apexon is now one of the fastest-growing companies in digital engineering services. We nurture your career goals and provide you with opportunities to strengthen your skillset while working on cutting-edge technologies and diverse projects for our clients. We are a global community spread across 19 locations around the world including many in the U.S. such...

QAD is seeking a Technical Support Engineer responsible for diagnosing and resolving issues, ensuring seamless installations, upgrades, and configurations of QAD and Progress products across global environments.You will document resolutions, create training materials, and share knowledge with customers, partners, and internal teams. The role requires...

Thales in Mexico City is looking for an Operations and Support Engineer – Level 1 to provide Tier I technical support and incident management for hosted services. This role involves interacting with customers, managing incidents, and ensuring SLA adherence.The ideal candidate will have at least 2 years of experience in operations or support and a...

Guadalajara | 5 - 10 years of experience | 30-Sep-2026 Job Description We are seeking an experienced L3 Support Engineer to provide production support and operational excellence for enterprise data platforms built on Databricks, Apache Airflow, DAG-based orchestration, and DBT (Data Build Tool). The role involves incident management, problem resolution,...

Infor is looking for a Senior Support Software Engineer in Mexico City to bridge support and development for Infor CloudSuite Distribution. This role involves resolving complex ERP issues and enhancing product quality and customer outcomes.The ideal candidate has experience with ERP applications, Progress/OpenEdge, and PostgreSQL 17. Infor promotes a hybrid...

DiDi is seeking a Support Engineer to join our Fintech Support Team in CDMX. You will monitor systems, handle UAT, and manage support tickets while collaborating across vendors and internal teams to resolve issues.You should have at least 3 years of customer-facing technical support or related development/testing experience, strong problem-solving and...

IntroAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

NIQ is seeking a Support Specialist to provide high-quality, in-depth technical support for production systems in a fast-paced, cloud-based environment. You will handle end-to-end analysis of incidents, document knowledge bases, and implement automated solutions while partnering with engineering and IT teams.The role requires 3+ years in L2 technology...

ABOUT THE ROLE: TrueML Products is seeking a Platform Enablement Engineer I to join the Platform Enablement Team (PET) and help support the operational health of our platform. In this role, you will investigate technical issues, troubleshoot platform and workflow failures, support internal stakeholders, and partner with Engineering when deeper technical...

**Responsibilities**: - Analyze technical trends and recommend product and documentation enhancements. - Actively contribute to our online community and knowledge database for up-to-date customer information and solutions. This is a global team, so this role will be interacting closely with Support offices in the US, Mexico, Europe, Australia, Singapore and...

adlytics GmbH busca un Consultor SAP SuccessFactors L2 & L3 en México, que actuará como un enlace entre los usuarios y el sistema, proporcionando soporte y soluciones. Se requiere un ingeniero en sistemas con 5 años de experiencia y buenos conocimientos en inglés.El trabajo es híbrido, con 3 días en casa y 2 en la oficina. Se ofrece sueldo negociable y...

adlytics GmbH busca un Consultor SAP SuccessFactors L2 & L3 en México, que actuará como un enlace entre los usuarios y el sistema, proporcionando soporte y soluciones. Se requiere un ingeniero en sistemas con 5 años de experiencia y buenos conocimientos en inglés.El trabajo es híbrido, con 3 días en casa y 2 en la oficina. Se ofrece sueldo negociable y...

NSC Global is seeking a proactive IT Help Desk Technician to maintain, troubleshoot, and repair computer systems, hardware, and peripherals. You will document actions and support user accounts to ensure smooth operations.Responsibilities include handling end-user requests via phone and tickets, prioritizing issues, and escalating when needed. Familiarity...

OverviewMaintain, analyse, troubleshoot, and repair computer systems, hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Support and maintain user account information including rights, security and systems groups.OverviewMaintain, analyse, troubleshoot, and repair computer systems, hardware and computer...