support engineer

Who We Are: Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients...

Job DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are the focal point of a global team to major customers and a funnel for their input back to Zendesk. You bring technical and support expertise to this elite...

Job DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible...

POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail,...

We are looking for a bilingual Cyber Engineer Support Hybrid work model in the north of the city.Sobre nuestro cliente A tech company, based in the north of cdmxDescripción Develop and implement advanced cybersecurity strategies and solutions.Monitor and analyze system vulnerabilities to mitigate risks.Collaborate with cross-functional teams to ensure...

Job DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible...

Grupo TECMA seeks a Customer Support Engineer to deliver high-quality technical assistance for industrial products and connected solutions. You will be the main contact for customers, offering remote technical support, troubleshooting, and product guidance via phone, email, and web tools.The role requires a technical degree and advanced English; you will...

¿Te apasiona resolver desafíos técnicos complejos y brindar soporte experto a operaciones críticas en campo? ¿Disfrutas colaborando con equipos multidisciplinarios para impulsar la mejora continua y compartir conocimiento técnico a nivel global? Únete a Baker Hughes – Industrial & Energy Technology (IET)Resumen de la organizaciónEn Baker Hughes,...

Qualcomm Intl Inc., Mexico Branch OfficeJob Area:Information Technology Group, Information Technology Group > IT EngineeringGeneral Summary:Qualcomm IT seeks a Kubernetes generalist who can assist with the construction, deployment, management, automation, and troubleshooting of high performance bare-metal on-prem and cloud-based multi-tenant Kubernetes...

Organization Overview Company DescriptionQAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real‑world problems in manufacturing and the supply chain. Join our international team and be part of an exciting transformation as we scale our operations...

Title: Sr Support Engineer 2 Scope: The Senior Support Engineer is a customer-centric role dedicated to providing technical and functional support to ensure high customer satisfaction through exceptional service delivery. This role involves collaboration with customers, consultants, account managers, and partners to enhance solution stability and service...

At TGCS, we provide services to retail clients worldwide by developing and delivering a wide variety of custom software solutions such as POS, self-checkout, and mobility solutions. We are looking for a support software developer to work on our ELERATM Commerce platform, a comprehensive, unified commerce platform that will free retailers to reimagine their...

YaloHi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what...

 YaloHi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues.ResponsibilitiesProvide Tier 2 / Tier 3 technical support to enterprise...

Brady Corp in Mexico City is seeking a Network Engineer for Application Support to provide Tier 2 technical support for Brady Solutions partners and customers. You will troubleshoot networking issues, spanning TCP/IP, FTP, DHCP, and more, across diverse environments including warehouses and retail.The role requires strong English, basic SQL/DB knowledge, and...

We are looking for recent college graduateinMonterrey, Mexicowho is driven by a desire to provide our customers with outstanding customer service. The key responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.What you'll doEnable customers to implement and operate...

Job Description: CyberArk Privilege Cloud (PCloud) Engineer (L2)Role Overview:The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals.Duties and...

Accenture Monterrey is seeking an experienced Salesforce Support/Developer to monitor, analyze, and enhance Salesforce solutions ensuring smooth business operations and effective customer engagement.Responsibilities include developing with Apex, LWC, Flows, and declarative tools, collaborating with technical teams and stakeholders, and maintaining...

At TGCS, we provide services to retail clients worldwide by developing and delivering a wide variety of custom software solutions such as POS, self-checkout, and mobility solutions. We are looking for a support software developer to work on our ELERA TM Commerce platform, a comprehensive, unified commerce platform that will free retailers to reimagine their...