Empleos de tech support associate en Mexico City

We are seeking a detail-oriented social media associate to support the planning, scheduling, monitoring, reporting, and optimization of organic social media across multiple markets. This role will manage social calendars, intake requests, platform publishing, YouTube operations, employee advocacy support, tagging and performance reporting. The ideal...

Hewlett Packard Enterprise Development LP in Mexico City is seeking a Technical Support Engineer for a hybrid role requiring an average of 2 days per week in an HPE office. The team focuses on remote service, pre-sales, post-sales, and service delivery for complex systems.You will diagnose hardware and software issues across storage, servers, networking, and...

Hewlett Packard Enterprise Development LP in Mexico City is seeking an Onsite Field Technical Support & Tech Consulting specialist to support X86 servers at partner/customer offices. This full-time role requires hands-on hardware and software troubleshooting with a proactive service mindset.You will collaborate with customers and internal teams to apply...

Zebra Technologies seeks a Senior Technical Customer Support specialist to diagnose and fix complex print engine, barcode, and RFID issues. You will handle escalations, mentor junior staff, and drive process improvements across the printing portfolio.Successful candidates bring 4–5 years in technical support for printing hardware, RFID, and mobile tech,...

Clipboard seeks a highly capable technical support engineer to monitor escalations and the Support queue, investigate complex product and data issues with SQL and observability tools, and manage live incidents end-to-end. You will coordinate across Support, Engineering, and Product, issue accuracy-focused writes, and drive post-incident learnings.The role...

Hewlett Packard Enterprise Development LP in Mexico City is seeking an Onsite Field Technical Support & Tech Consulting specialist to service Nonstop environments. This role is designed as onsite with office-based work at partner or customer locations.You will provide Level 1 support, troubleshoot issues, apply patches, coordinate with engineering, and...

BULL-IT SOLUTIONS LTD in Mexico City is seeking an experienced IT Service Desk professional to provide remote support for laptops, desktops, and basic LAN issues. The role requires 12-18 months of hands-on experience, with intermediate knowledge of iOS, Android and Windows, and the ability to diagnose and resolve common ICT service desk tickets.Familiarity...

tsys in Mexico City is seeking a customer service specialist to handle technical inquiries related to POS products via phone, email, chat or SMS. You will use databases to select processing methods and explain solutions to clients to resolve inquiries.Responsibilities include maintaining records, contributing to the knowledge base, and continuing training on...

DiDi Global busca un profesional de soporte técnico para unirse a nuestro equipo BNPL en México, actuando como puente técnico entre DiDi y comercios locales para la integración de BNPL en plataformas de e-commerce.Se valorará una licenciatura en CS u otra ingeniería, 1‑3 años de experiencia en soporte técnico, pruebas de sistemas o I+D junior,...

Ebury Group in Mexico City is seeking a Technical Operations Engineer to join our support engineering team. You will troubleshoot applications, services, and infrastructure issues and work with engineering to improve workflows.The role requires L2 support experience, Python development, and a strong drive to identify root causes. English proficiency is...

Job description Logicalis valora la diversidad, brindando igualdad de oportunidades a todas las personas que califican para sus puestos, sin importar género, raza, orientación sexual, discapacidad o cualquier otra característica. En este rol se liderará la operación, el gobierno y la evolución tecnológica del Centro de Excelencia (CoE) para la región...

Description Work From Anywhere in LATAM Work Schedule:Eastern Time │ 10:00 AM – 6:00 PM EST (Monday–Friday, with flexibility for 9:00 AM – 5:00 PM EST)About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are...

Alia Integrando Talento is seeking a Technical Support Engineer for a leading IT services company in Mexico City. You will support networking and security infrastructure, troubleshoot complex issues, and collaborate across teams. Requirements include 5 years in technical support in networking or security, a relevant degree, and fluency in English and...

Copeland LP in Mexico City seeks a Shift Leader to coordinate and supervise the technical support team responsible for responding to alarms and faults in HVAC and refrigeration control systems. You will ensure timely ticket management, prioritize critical events, and validate remote diagnostics during your shift.This role requires a degree in engineering or...

Microsoft in Mexico City seeks an experienced trainer to deliver a two-week onboarding program for FTE Technical Support Engineers. Using an AI-first delivery model, you will design and run in-person sessions that cover professional skills, process, tools, and non-technical customer service topics to accelerate Time to Competency.You will establish a solid...

Copeland busca un Líder de Turno para coordinar y supervisar el equipo de soporte técnico en turnos híbridos en Ciudad de México. La función mantiene la operación de los sistemas HVAC/R, gestiona alarmas, diagnósticos y tickets, y asegurando KPIs y tiempos de respuesta.El candidato debe tener formación en Ingeniería en Sistemas, Mecatrónica,...

DoorDash Mexico City is seeking a Team Lead, Autonomy Tech Support to guide the CDMX ATS team in day-to-day operations, set priorities, and escalate high‑impact fleet issues. You will coach Specialists, ensure rigorous troubleshooting, and drive documentation and operational readiness as the autonomous fleet scales.This 100% in‑office role in Coyoacán...

United States Digital Space LLC in Mexico City is seeking a seasoned Technical Support Engineer to help enterprise customers implement and optimize cloud-based directory and identity solutions. You will work with on-premise or hosted user stores, balancing technical depth with a customer-first mindset.You will own end-to-end issues, guide customers through...

Stripe Mexico City is seeking a proactive operations professional for the new Stripe Delivery Centers. You will troubleshoot external user issues, analyze processes to scale operations, and collaborate across Stripe teams to improve product offerings and user messaging.You will gain hands-on experience building a brand-new team and operational culture,...

FedEx Express Latin America and Caribbean Division is seeking an Employee Solutions Representative Associate in Mexico City. The role focuses on Tier 1 support for FedEx employees, blending payroll and HR expertise while handling inquiries across multiple channels.The position requires a high school diploma (bachelor's preferred), fluency in English and...