Empleos de tech support en Monterrey

The POS Support Center Tier 2 Specialist will provide helpdesk support for POS Customers and Authorized Service Contractors (ASC). As a Tier 2 Specialist you will be helping to respond to this teams estimated 1,500 inbound calls daily for our Passport Point of Sale system. Utilizing training and knowledge guides you will attempt to quickly diagnose issues...

Total Play busca asesores de servicio a clientes y soporte técnico para unirse a nuestro equipo en Monterrey; atenderás llamadas, brindar soporte básico de internet, TV y telefonía, y registrarás información en el sistema.Se ofrece sueldo de 9,452.40 MXN mensuales, bonos por contención y productividad, capacitación pagada y oportunidad de...

Michael Page International México Reclutamiento Especializado S.A. de C.V busca profesional de soporte técnico para operar en la fábrica digital de nuestro cliente en Santa Catarina. El perfil debe tener experiencia en documentación técnica, resolución de problemas y trabajo en equipo con múltiples departamentos. Ofrecemos salario competitivo entre...

Resolv Global is seeking an EV Technical Support Specialist to assist customers with questions, troubleshoot issues, and optimize their experience with EV charging products. The role involves remote, contract-based work with paid training and a clear path to customer satisfaction.You will handle inquiries via phone, chat, and email, document interactions,...

Portenntum De México is seeking a proactive, independent technical support specialist to assist clients in the United States and Latin America from our Monterrey office. The role requires conversational English, knowledge of CCTV and access control systems, and experience with equipment configuration and troubleshooting.The position is on-site in Monterrey...

Do you have experience in electronic security, equipment configuration, ¿and bilingual technical customer support? This opportunity is for you! We are looking for a proactive, independent individual with conversational English skills to provide technical support to clients in the United States and Latin America from our corporate office in Monterrey. What...

SupportYourApp in Monterrey is seeking a Technical Support Engineer to join a global Intelligent Support-as-a-Service team. You will troubleshoot escalated issues, analyze logs, and work across web admin consoles, mobile apps, and APIs to resolve technical problems for enterprise clients.The role requires strong English, 2+ years of customer-facing tech...

Grupo Nach en Monterrey busca un Multiskill Bilingüe para atención a clientes y soporte técnico básico, orientado a resolver en el primer contacto y garantizar altos estándares de calidad y satisfacción.Funciones: atención telefónica, soporte técnico básico en servicios de internet, televisión y telefonía, seguimiento de reportes, contención de...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Invenco by GVR Technical Support team is seeking a highly motivated, technically proficient, and experienced Sr. Customer Support Analyst (L3) to join and work with the Invenco Technical Support Team and Helpdesk. A retail help desk Level 3 (Tier 3) position involves advanced troubleshooting, escalated issue resolution, and potentially, working with vendors...

Surt AI is seeking a QA Engineer to own quality as a discipline across our platform. This is not a ticket execution role — it is an ownership role.You will define what quality means at Surt, build the processes and tooling to support it, and be the person who gives the team confidence before anything ships. You will work closely with the Tech Lead, the...

SupportYourApp is hiring a T3 Support Engineer to join a multicultural, multilingual, fully remote team from the EU. You will troubleshoot complex backend and database issues, reproduce bugs across web and mobile apps, and document findings for engineering escalation. Strong SQL, cloud, and coding knowledge are essential.This role offers USD compensation and...

Invenco by GVR is seeking a Sr. Customer Support Analyst (L3) to join the Technical Support Team in Monterrey. You will diagnose and resolve escalated retail system issues, including POS hardware and software, and coordinate with vendors to drive timely resolutions.You will mentor Level 2 staff, maintain knowledge bases, and help optimize performance across...

About this role: The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams. They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike.Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally.Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu.Our customers are...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. At Globant, we partner with leading global organizations to create innovative digital products through cutting‑edge engineering, cloud...

About this role:The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams. They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also...