Empleos de technical support engineer en méxico

- Provide exceptional software application support via phone, email, and remote access using third-party remote control software. - Manage and resolve cases using Salesforce or a similar CRM system. - Accurately document issues and solutions promptly. - Escalate and seek assistance when necessary. - 5 YoE in a similar role - Technical experience in the...

Technical Support Engineer This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of...

OverviewMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.RoleYou will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...

Join to apply for the Technical Support Engineer Manager role at MicrosoftWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

Sinclair is looking for a Technical Support Engineer in Mexico, CDMX. The role's mission is to ensure proper service delivery in the country (time & quality-wise).ResponsibilitiesProvide technical support to customers and the sales area.Ensure good service and its coordination in the country.Manage local repair shop.Perform preventive and corrective...

Hungry, Humble, Honest, with Heart. The Opportunity We are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix...

Gigamon is seeking a Technical Support Engineer to provide world-class support to customers and partners. You will work with Engineering, Sales, and Customer Success to resolve product issues, document resolutions, and contribute to knowledge base articles.You will handle escalations, participate in weekend shifts and on-call coverage, and strive to improve...

Exabeam is the leader in behavior intelligence for the agentic enterprise. As organizations deploy digital workers and confront machine-speed adversaries, Exabeam delivers flexible, industry-proven solutions for insider threat coverage of humans and agents and faster, more accurate threat detection, investigation, and response (TDIR). About the Role As a...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

¡Únete a Recurso Confiable!Somos una empresa de tecnología especializada en soluciones de gestión y conectividad. Buscamos talento comprometido con la innovación y la mejora continua para integrarse a nuestro equipo corporativo.Objetivo del puestoGestionar y dar seguimiento a las integraciones entre los sistemas de Recurso Confiable, las líneas de...

Systlabs in Mexico City is seeking an experienced software application support specialist to assist users via phone, email, and remote access. You will manage and resolve cases in Salesforce, document issues and solutions promptly, and escalate when necessary to ensure rapid resolution in a fast-paced environment. The role requires 5+ years in a similar...

Clipboard is hiring Technical Support Engineers to be the primary escalation layer for issues across our platform. This remote, global role focuses on diagnosing complex problems, coordinating across Support, Engineering, and Product, and delivering production-ready fixes that protect platform reliability for healthcare workers and facilities.Fluency in...

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. You will monitor applications, resolve issues, and help maintain our Java-based systems.This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support. Join a global, 100% remote team with...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

We're looking for a Technical Support Engineer to help the top customers of a fast-growing AI app builder successfully build and scale their apps. The platform lets business owners describe the software they need in plain language and get a working product. Those customers are not technical, so when the platform's AI agent fails them, they are stuck. You are...

Hungry, Humble, Honest, with Heart. The Opportunity We are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix...

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...

Mission Help Planhat customers turn data into action and drive success Team Our product support team is small, yet global. We’re the first point of contact for customers ranging from cybersecurity executives to customer success managers across nearly every industry— all relying on Planhat to drive their customer operations. As product experts, we...