technical support engineer

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can...

MezTal is seeking a Technical Support Engineer to join a growing customer-facing technical team in Mexico. The role sits between customer support and software engineering, requiring strong problem solving, the ability to review configurations, and occasional coding.You will engage with APIs, webhooks, and migrations to onboard and implement new customers....

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment.The role requires 1+ years of remote...

QAD is seeking a Technical Support Engineer responsible for diagnosing and resolving issues, ensuring seamless installations, upgrades, and configurations of QAD and Progress products across global environments.You will document resolutions, create training materials, and share knowledge with customers, partners, and internal teams. The role requires...

Samsara seeks an experienced Technical Support Engineer to join our remote Tier 2 team, supporting hardware and software for customers in Mexico. You will resolve complex issues, collaborate with global engineers, and help improve our support across all regions. You should have 1–3 years in a technical support role, a strong technical background, and...

PayJoy is seeking a Technical Support Specialist to serve as the highest escalation point and strategic liaison between Technical Support and Engineering. You will own complex issues, perform deep-dive RCA, and drive data-backed product improvements.You will mentor the L2 tier, create training materials, and help optimize the ticket backlog to ensure timely...

Samsara is seeking a Technical Support Engineer for a remote role in Mexico. You will resolve complex customer issues, collaborate with cross-functional teams, and contribute to a high-quality support experience across our IoT platform.The ideal candidate has a BS in a technical field, 1–3 years in support/engineering, and strong English/Spanish...

Serás la última línea de defensa entre los clientes y el caos. La comunicación con los clientes es estrictamente por correo electrónico (podría haber una llamada directa una vez al año, pero no te preocupes, recibirás _coaching_ para ello) Algunas **herramientas** que utilizarás son las siguientes: - **Lenguajes de programación**: Python y...

About the job Mercorconnects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors includeBenchmark ,General Catalyst ,Peter Thiel ,Adam D'Angelo ,Larry Summers , andJack Dorsey . Position:Customer Success Engineer (LatAm) Type:Contract Compensation:$35,000–$50,000/year Location:Remote...

NXP Semiconductors Mexico is seeking a technical expert to join our TIC team, providing top-tier support to customers designing with i.MX applications processors. You will combine deep product knowledge with strong communication in English and Spanish to drive customer success and faster time-to-market.The role requires embedded software experience, C...

Zebra Technologies is seeking a Technical Customer Support professional (Printing Specialist) to diagnose and repair print engines, label printers, and mobile devices. You will calibrate systems, configure software, and design labels using Zebra utilities to maximize uptime in customer environments.You will lead escalation handling, communicate complex...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment.You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Technical Support Engineer...

Axented is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer to assist enterprise customers with Kubernetes-based deployments and AI vision platform issues. You will troubleshoot software, infrastructure, networking, and configuration problems in production environments and reproduce customer setups for diagnosis.You will work closely...

**Responsibilities**: - Analyze technical trends and recommend product and documentation enhancements. - Actively contribute to our online community and knowledge database for up-to-date customer information and solutions. This is a global team, so this role will be interacting closely with Support offices in the US, Mexico, Europe, Australia, Singapore and...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment. You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

**About us** Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion...

OPSWAT is seeking a Tier 2 Technical Support Engineer to diagnose and resolve complex technical issues, handle escalations from Tier 1, and ensure customer satisfaction through timely responses. You will perform remote sessions, reproduce issues in labs, and contribute to knowledge bases while mentoring L1 support and engaging in professional services per...

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix...