Empleos de technical support jlj en Monterrey

Provide technical support to end users and assist with the administration, operation, and maintenance of the organization’s technology environment. Responsibilities include incident resolution, device provisioning, Microsoft 365 support, endpoint management, identity and access support, asset and software license management, network troubleshooting,...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Are you a network technical support leader passionate about networking technologies, customer success, and building high-performing teams?Vistance Networks is looking for a Network Technical Support Manager to lead our team of support engineers and drive exceptional customer experiences across our telecommunications and networking solutions.Why Join Vistance...

Fronius are globally renowned for their high-quality and innovative products and solutions in welding and solar and energy. Together with more than 6,700 employees across 30 countries, we work on inspired solutions, for a better today and a sustainable tomorrow.We’re looking for an experienced, passionate and customer focused Technical Support...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments.We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

Fronius are globally renowned for their high-quality and innovative products in welding and solar and energy. Based in Santa Catarina, Nuevo León, we seek an experienced Technical Support International Solar & Energy to join Fronius México.You will work with international colleagues to resolve customers' technical issues, support electrical installers and...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Description Provide technical support to end users and assist with the administration, operation, and maintenance of the organization’s technology environment. Responsibilities include incident resolution, device provisioning, Microsoft 365 support, endpoint management, identity and access support, asset and software license management, network...

Are you a customer-focused problem solver with an interest in electric vehicles and technology? We're looking for a dependable EV Technical Support Specialist to help customers navigate questions, troubleshoot issues, and get the most out of their electric vehicle charging products. This is an excellent opportunity for someone with experience in technical...

For UK / USA customers.Night Shift (12am-9am)NO SERVICE DESK or HELP DESK - 100% BillingualTroubleshooting hardware issues, submitting warranty claims, coordinating parts replacement with vendors, virtual repairing PC devices, working Level 1-3 issues, coordinating directly with National Grid support teams and keeping the customer informed of status until...

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike.Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally.Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu.Our customers are...

Job Summary As a Technical Lead you will be responsible for overseeing the implementation and support of end user tools ensuring seamless operation and user satisfaction. You will work in a hybrid remote model focusing on optimizing Windows environments and networking solutions. Your expertise in Nexthink and desktop support will be crucial in enhancing...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues. Responsibilities - Provide Tier 2 / Tier 3 technical support to enterprise...

Job Description Responsible for researching, writing, and editing customer‑facing documentation such as user manuals, online help systems, and quick installation guides. Supports the Edge Thermal Product Line in the Thermal Management Business Unit. Provides support for senior writers across multiple business units and facilitates positive relationships...

Epicor Software Corporation in Monterrey, Mexico, is seeking a Manufacturing Support Specialist to diagnose and resolve software and system issues while delivering an exceptional customer experience.You will apply technical expertise to troubleshoot client-server applications, including SQL-based systems and ERP platforms, and collaborate with teams to...

The Technical Account Advisor is a senior customer-facing technical role responsible for ensuring customers realize maximum value from our products and services. Acting as a trusted technical partner, this person combines deep product knowledge, problem-solving skills, and strong stakeholder management to drive adoption, resolve escalations, influence...

Job duties and responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace informationRecommend actions based on analysis Customer education, deliver knowledge transfer like webinar or workshops Software recommendation, conduct...

Key responsibilitiesLead triage and resolution of medium-to-high priority incidents; coordinate cross-functional responders and communicate status to stakeholders.Conduct root-cause analysis and implement permanent fixes or reliable workarounds; run post-incident reviews and track corrective actions.Maintain and improve runbooks, playbooks, monitoring,...

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Saxon Global Vertical Head-Sales at Saxon Global, Inc. SAP Commerce Technical Developer role: Saxon Technologies is seeking a highly skilled Senior Hybris Technical Developer to join our growing Digital Commerce...

Blue Yonder in Monterrey seeks an experienced Technical Account Advisor to serve as a trusted technical partner for strategic customers. You will combine deep product knowledge with problem-solving and strong stakeholder management to drive adoption, resolve escalations, and influence the product roadmap.In this senior, customer-facing role you will lead...