Empleos de the call gurus en Tijuana

Call Center Services International (CCSI) in Otay, Tijuana is seeking a bilingual Quality Analyst (QA) to join our team. The role focuses on quality control, product inspection and call center QA to ensure compliance with standards.The ideal candidate has hands-on experience inspecting products, identifying defects, and documenting quality findings, with...

CCSi is seeking a highly effective professional to join our team in a fast-paced environment. The role focuses on delivering exceptional client communication, ensuring seamless interactions with our clientele, and maintaining high service standards.The ideal candidate will have prior customer service experience in a call center, strong communication skills,...

Office Tele-Marketing Hello, we are seeking to hire most expirence tele marketing team memebers . If you have worked in a tele marketing before or have the expiernce of making, Please call or Text Max at 951-496-2260 to set an interview. Note: Must speak and write fluent English, NO felenoey recored or DUI, We will do a bach ground check. Pay is great and...

The Big Job Site busca agentes de atención al cliente en Tijuana para atender llamadas, resolver dudas y proporcionar información sobre pólizas y cuentas. Se ofrece horario de lunes a viernes y descanso los fines de semana, pagos semanales y prestaciones básicas de ley, además de beneficios superiores.Se requiere secundaria concluida, inglés avanzado...

Company is looking for a Customer Service Team Lead for their Tijuana location. You will oversee customer service and loan processing agents, ensuring high-quality service and compliance. Responsibilities include call handling, training new hires, and monitoring performance to support operational improvement. The ideal candidate should possess leadership...

Customer Service Team Lead – Call Center Location: On-site. Position Objective The Team Lead is responsible for overseeing a team of customer service and loan processing agents handling inquiries, application support, and account servicing. This role ensures high-quality service, compliance, and efficient loan processing aligned with company...

Call Center Services International (CCSI) is seeking a Recruiter to attract, evaluate, and select talented professionals across the organization. You’ll manage the recruitment process from understanding hiring needs to selecting and onboarding candidates. If you enjoy interviewing, identifying talent, and helping people find the right opportunity, we’d...

Confie, the leading independent personal lines insurance broker, is seeking a Quality & Process Excellence professional to support continuous improvement in its Tijuana operations. You will identify gaps, lead Lean Six Sigma initiatives, and drive performance metrics across multiple teams.The role emphasizes data-driven analysis, process standardization, and...

Customer Service Representative | English Required | Tijuana, B.C., Mexico Location: Tijuana, Baja California, Mexico. Onsite (not remote, not located in the United States). Company: National Automobile Club (NAC), an American company. Schedule: Monday to Friday, California (Pacific Time) hours. About the Role This position is based onsite in Tijuana,...

Integon is seeking a Customer Service Representative in Tijuana, Mexico. The role focuses on handling calls from customers and agents, resolving policy questions, and ensuring a positive client experience.You will verify policy details, process changes, and assist with billing inquiries while maintaining high-quality service across multiple systems....

Redial BPO in Mexico is seeking a Senior Operations Manager to lead multi-client BPO call center operations, ensure KPI achievement, and drive continuous improvement. The role oversees daily operations, manages senior teams, and aligns with the company’s Winning as One culture. The ideal candidate brings 5+ years in BPO leadership, strong English and...

Sales Representative Monday to Friday - Bilingüe25,000 $ (Gross Monthly)12 PositionsPermanent contractFull timeImportant:This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.A minimum B2 level of English is required for this position.Sales Representative Monday to...

Unknown is seeking a Workforce Management (WFM) Planner/Scheduler to analyze historical data, forecast call volumes, and optimize staffing to meet service levels. You will coordinate with multiple departments to communicate schedules and maintain production efficiency, while producing reports that summarize performance and forecasts.The role emphasizes...

¡Intégrate hoy en Zona Urbana Río, Tijuana! *Quinstreet* Responsible for handling inbound calls related to auto insurance inquiries and connecting customers with the appropriate service through warm transfers./Net pay $14420 month + Comissions (Average $120dlls-Top $150dlls week) /Mon to Fri 8am to 5pm, Sat & Sun off. Comida gratis durante tus primeras 2...

This position is a critical component to our service levels and customer experience. They will work to understand historical patterns for work arrival and adjust to ensure we are scheduling our staff at the right times. This is the position that our Real-Time Analysts will progress to. Data Analysis: By examining large datasets to spot trends and forecast...

This position is a critical component to our service levels and customer experience. They will work to understand historical patterns for work arrival and adjust to ensure we are scheduling our staff at the right times. This is the position that our Real-Time Analysts will progress to. - Data Analysis: By examining large datasets to spot trends and forecast...

We are looking for a talented Senior Operations Manager! Job Title: Senior Operations Manager – BPO Call Center Location: Torre Cosmopolitan, 22010, Zona Urbana Río Tijuana, B.C. Department: Operations Role Purpose The Senior Operations Manager is responsible for the overall leadership, performance, and profitability of one large client account or...

Call Center Services International is looking for an energetic Sales Trainer to guide learning and development efforts in our Auto Refinance team. In this key position, you will look at how things are currently done and find gaps in training to build a strong learning plan. This plan will include many different tools like online lessons, step-by-step guides,...

**Claims Reporting Representative** Join Integon, a certified Great Place to Work, and help customers feel supported and guided during some of their most stressful moments. **About Integon** Integon is the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...