Empleos de the call gurus en Tijuana

**Job Information**:Department Name- Quality AssuranceJob Type- Full timeIndustry- CommunicationsService Now Ticket- INC*******Modality- HybridWork Experience- 0-1 yearAssigned Recruiter ContactDate Opened- 03/18/2026City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- *****- The Quality Assurance Analyst is responsible for evaluating...

The Big Jobsite busca Agente Bilingüe de Customer Service para atender llamadas de clientes en una zona de Baja California. Se ofrece sueldo base con pagos semanales y un horario de lunes a viernes con descanso fijo.Con al menos 1 año de experiencia en call center, residencia en Tijuana y manejo de PC, te unirás a un equipo que brinda beneficios de ley y...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

The Operations- Workforce Mgmt - Specialist is responsible for call center forecasting, scheduling, real-time queue, and staffing.This roleKey Responsibilities:- Compiles data on call center operations by pulling records from multiple databases, gathering information on a wide range of metrics and building specialized reports to provide a comprehensive view...

Redial BPO in Mexico is seeking a Senior Operations Manager to lead multi-client BPO call center operations, ensure KPI achievement, and drive continuous improvement. The role oversees daily operations, manages senior teams, and aligns with the company’s Winning as One culture.The ideal candidate brings 5+ years in BPO leadership, strong English and...

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role. You will be the first point of contact for patients, helping schedule appointments, answer general inquiries, and navigate routine questions with professionalism and care.Candidates should have customer service or call...

Integon is seeking a Customer Service Representative in Tijuana, Mexico. The role focuses on handling calls from customers and agents, resolving policy questions, and ensuring a positive client experience.You will verify policy details, process changes, and assist with billing inquiries while maintaining high-quality service across multiple systems....

Call Center Services International in Mexico is seeking an accounting professional to support tax preparation activities and assist customers with their tax-related needs. The role emphasizes bilingual English–Spanish communication and involves reviewing financial information, preparing individual tax returns, and maintaining accurate records.Ideal...

Call-Center-Services-International is seeking accounting professionals to support tax preparation activities and assist customers with tax-related needs. The role emphasizes bilingual English–Spanish proficiency and offers opportunities to develop practical accounting experience in U.S. tax processes. You will review financial information, prepare and...

Qualcomm Semiconductores y Sistemas Avanzados de Baja California is a leader in AI, high performance, lower‐power computing, and connectivity. Qualcomm relentlessly innovates transforming businesses, enriching lives and fortifying societies. Our solutions are pivotal in crafting a smarter, interconnected world.Role OverviewAs a Qualcomm Intern, you...

Confie is seeking a Telesales Supervisor to lead and develop a team of 15–18 Telesales Ambassadors in our Mexico operation. You will coach performance, ensure sales targets, and drive continuous improvement while maintaining a customer‑first focus and operational excellence.You will schedule floor observations, monitor KPIs, and deliver coaching sessions...

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...

Call Center Services International is looking for an energetic Sales Trainer to guide learning and development efforts in our Auto Refinance team. In this key position, you will look at how things are currently done and find gaps in training to build a strong learning plan. This plan will include many different tools like online lessons, step-by-step guides,...

Pre-Screen Questionnaire Do you enjoy helping people, solving problems, and making a positive difference through exceptional customer service? We are seeking compassionate, detail-oriented Patient Services Representatives to support a US-based healthcare organization. In this remote role, you will serve as an important first point of contact for patients,...

Call Center Services International is looking for an energetic Sales Trainer to guide learning and development efforts in our Auto Refinance team. In this key position, you will look at how things are currently done and find gaps in training to build a strong learning plan. This plan will include many different tools like online lessons, step-by-step guides,...

Call Center Services International is looking for an energetic Sales Trainer to guide learning and development efforts in our Auto Refinance team. In this key position, you will look at how things are currently done and find gaps in training to build a strong learning plan. This plan will include many different tools like online lessons, step-by-step guides,...

Call Center Services International is looking for an energetic Sales Trainer to guide learning and development efforts in our Auto Refinance team. In this key position, you will look at how things are currently done and find gaps in training to build a strong learning plan. This plan will include many different tools like online lessons, step-by-step guides,...

Call Center Services International is looking for an energetic Sales Trainer to guide learning and development efforts in our Auto Refinance team. In this key position, you will look at how things are currently done and find gaps in training to build a strong learning plan. This plan will include many different tools like online lessons, step-by-step guides,...