Empleos de wfm en Tijuana

Confie is seeking a Workforce Management Planner/Scheduler to analyze historical call patterns, forecast volumes, and optimize staffing to sustain service levels. You will develop schedules, coordinate with cross-functional teams, and deliver daily and LT/ST performance reports.We require prior WFM experience and proficiency with Word, Excel, PowerPoint and...

This position is a critical component to our service levels and customer experience. They will work to understand historical patterns for work arrival and adjust to ensure we are scheduling our staff at the right times. This is the position that our Real-Time Analysts will progress to. - Data Analysis: By examining large datasets to spot trends and forecast...

Operations Manager - Call Center Department: Operations Location: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C. Job Type: Full time. Schedule: Monday to Friday, with schedule availability. Objective Manage the daily operations of a food allergy campaign, leading Enrollment Specialists to achieve sales goals while maintaining high standards for...

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger.We're a company of people who like to forge our own path and leave the world better than we found it.Who believe that what makes us different makes us stronger.So add your voice.Make an impact.Find your fit - and your future.Introduction As part of the...

We are looking for an experienced Trainer to join our Training team in Mexico and support employees across multiple brands.In this role, you will be responsible for creating, delivering, and maintaining training programs that strengthen employee performance, product knowledge, customer experience, and operational excellence.This is a hands-on training...

IT Talent Acquisition@Tential Solutions Our client's Player Support organization is evolving to deliver transformative player experiences powered by data, insight, and product/operational excellence .As a Senior Player Support Analyst , you'll act as a strategic thought partner to leadership — interpreting complex data, uncovering meaningful correlations,...