Empleos de workforce call center en Tijuana

Customer Service Team Lead – Call Center Location: On-site. Position Objective The Team Lead is responsible for overseeing a team of customer service and loan processing agents handling inquiries, application support, and account servicing. This role ensures high-quality service, compliance, and efficient loan processing aligned with company standards. Key...

Grupo Salinas S.a. de C.v. en Tijuana busca un Especialista de Servicio a Clientes para gestionar atención personalizada y resolver necesidades del distrito. Coordinará con el Call Center para garantizar un servicio de calidad.Se solicita Licenciatura truncada, experiencia mínima de 1 año en servicio al cliente y manejo de CRM; Office intermedio;...

En nuestra empresa estamos en búsqueda de un Auditor de Call Center comprometido, analítico y orientado a la mejora continua, que contribuya directamente a elevar la calidad del servicio y la experiencia del cliente. Esta posición es clave para asegurar que los procesos, discursos y métricas operativas del call center se ejecuten conforme a los...

Empleando Tijuana busca un Auditor de Call Center comprometido, analítico y orientado a la mejora continua para elevar la calidad del servicio y la experiencia del cliente. La posición garantiza que procesos, discursos y métricas se ejecuten conforme a estándares.El candidato ideal debe poseer experiencia en monitoreo de calidad, inglés avanzado y...

CCSi is seeking a highly effective professional to join our team in a fast-paced environment. The role focuses on delivering exceptional client communication, ensuring seamless interactions with our clientele, and maintaining high service standards.The ideal candidate will have prior customer service experience in a call center, strong communication skills,...

Grupo Salinas busca un Especialista de Servicio a Clientes para gestionar la atención personalizada y asegurar que el Call Center brinde un servicio de calidad a los clientes del distrito.Se requiere licenciatura trunca o en curso, experiencia mínima de 1 año en servicio a clientes (call center), manejo de CRM y Office intermedio, y buena disposición...

Company is looking for a Customer Service Team Lead for their Tijuana location. You will oversee customer service and loan processing agents, ensuring high-quality service and compliance. Responsibilities include call handling, training new hires, and monitoring performance to support operational improvement.The ideal candidate should possess leadership...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

The Big Job Site busca agentes de atención al cliente en Tijuana para atender llamadas, resolver dudas y proporcionar información sobre pólizas y cuentas. Se ofrece horario de lunes a viernes y descanso los fines de semana, pagos semanales y prestaciones básicas de ley, además de beneficios superiores.Se requiere secundaria concluida, inglés avanzado...

Universidad Xochicalco, destacada institución en el sector educativo de Tijuana, busca talento para integrarse como Coordinador/a de Ventas y Call Center en nuestras instalaciones de Rampa Yumalinda 4850, Chapultepec Alamar, 22110 Tijuana. Responsabilidades: Liderar y coordinar el equipo de ventas y call center para impulsar la captación de estudiantes...

The Big Job Site is seeking a customer service representative in Tijuana to handle inbound calls and resolve inquiries about policies and accounts. You will provide accurate information and guide customers through procedures with a friendly, professional approach.Requirements include secondary education, advanced English (B2/C1), computer skills, and at...

About The Role We are seeking an experienced Data Center Technician for full-time work in Tijuana, MX. This is an on-site position supporting mission-critical infrastructure at premier data center facilities. Engagement Type - Full-time permanent position - Standard working hours with on-call rotation - Career growth opportunities - Benefits package...

Description Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

En Tijuana, estamos contratando Asesores de Call Center con gran capacidad de adaptación, empatía y orientación al servicio, que quieran crecer profesionalmente y formar parte de un equipo dinámico. Queremos personas que disfruten ayudar, se reten a sí mismas día a día y valoran la estabilidad laboral dentro de una empresa en constante crecimiento....

The Big Jobsite en Tijuana busca Asesores de Call Center con gran capacidad de adaptación, empatía y orientación al servicio para crecer profesionalmente en un equipo dinámico.Se valora experiencia previa en Call Center, habilidades de comunicación, escucha activa y resolución de problemas. Disponibilidad para jornada completa presencial; inglés...

PERFIL DE PUESTO:ESPECIALISTA DE SERVICIO A CLIENTES.OBJETIVO DEL PUESTOEs el responsable de gestionar atención personalizada a los clientes y generar la solución de las necesidades del distrito.FUNCIONES PRINCIPALESAsegurar que el Call Center ofrezca un buen servicio a los clientes del Distrito.Implementar planes de acción en conjunto con el Call Center...

We are seeking a highly effective professional to join our team, capable of delivering exceptional communication in a fast-paced environment. This role is pivotal for ensuring seamless interactions with our clientele, requiring a candidate who thrives on results and possesses a deep command of the English language. The ideal candidate will bring prior...

This position is a critical component to our service levels and customer experience. They will work to understand historical patterns for work arrival and adjust to ensure we are scheduling our staff at the right times. This is the position that our Real-Time Analysts will progress to. - Data Analysis: By examining large datasets to spot trends and forecast...

Overview The Customer Service Supervisor is responsible for leading, developing, and supervising a customer service team that provides exceptional support to Rain Bird’s global distributor network. This role oversees customer service operations including technical product support, order entry, international logistics and compliance, billing, returns, and...