zendesk inc

Helpware Inc. is seeking a Temporary Back Office Customer Service Representative for Guadalajara in a hybrid setup. The role focuses on delivering excellent customer experiences via email and text, with emphasis on listening, understanding, and resolving issues to ensure a smooth shopping journey.You’ll work evenings and weekends, use Zendesk, and...

North American Production Sharing, Inc. is seeking a Customer Support Specialist in Tijuana to guide customers through post-purchase experiences. You will handle inquiries by phone and email, manage cases in Zendesk, and ensure timely, empathetic resolutions.The role emphasizes high-volume support in a fast-paced environment, collaboration across...

Zendesk, Inc. is seeking an AI Sales Specialist to drive adoption of our AI product suite within the AMER region. You will prospect, demo, and close deals while aligning Zendesk AI solutions to customer goals in a quota-carrying overlay role, working with the Core AE team.You will own AI POCs, enablement initiatives, and collaborate with the AI Success team...

Zendesk, Inc. is seeking an AI Sales Specialist to drive adoption of our AI product suite within the AMER region. You will prospect, demo, and close deals while aligning Zendesk AI solutions to customer goals in a quota-carrying overlay role, working with the Core AE team.You will own AI POCs, enablement initiatives, and collaborate with the AI Success team...

Zendesk, Inc. is seeking a Product Led Growth Sales Specialist to engage inbound inquiries and drive customer value with Zendesk solutions. You will respond via chat and email, articulate product benefits, and collaborate with core sales to handle more complex opportunities.The role is hybrid with a preference for candidates located in Mexico City, with an...

Zendesk, Inc. is seeking a Digital Inside Sales Specialist in Mexico City to drive high-velocity sales while delivering an excellent customer experience. You will become a Zendesk product expert and guide both new and existing customers through an informed buying journey.This is a founding team role in a fast-growing area, with travel for training and a...

Zendesk, Inc. is seeking a Digital Inside Sales Specialist in Mexico City to drive high-velocity sales while delivering an excellent customer experience. You will become a Zendesk product expert and guide both new and existing customers through an informed buying journey. This is a founding team role in a fast-growing area, with travel for training and a...

Zendesk, Inc. is seeking a Digital Inside Sales Specialist in Mexico City to drive high-velocity sales while delivering an excellent customer experience.You will become a Zendesk product expert and guide both new and existing customers through an informed buying journey.This is a founding team role in a fast-growing area, with travel for training and a...

Zendesk, Inc. seeks a Sales Development Representative in Mexico City (hybrid). The role focuses on driving new business for the LATAM region, handling a high volume of inbound leads in CRM, and qualifying top opportunities for Account Executives.Ideal candidates bring exceptional written and verbal communication skills, with a Bachelor's or Master’s...

Zendesk, Inc. is seeking a Resource Manager to optimize staffing for Professional Services projects in Mexico City.You will partner with delivery leaders, engagement managers, and sales to align demand with capacity, set up projects in the PSA platform, and assign the right resources to critical roles. You will analyze capacity, forecast utilization, and use...

Zendesk, Inc. is seeking a senior, highly autonomous operator to act as the primary business partner for SOW-based professional services within Global Services.You will connect business priorities to processes, systems, insights, and operating rhythms to help the organization deliver value and scale. You will own deal review effectiveness, delivery...

Zendesk, Inc. is seeking a Digital Sales Representative to power our high-velocity inside sales team from Mexico City with a flexible remote/office hybrid schedule.You will respond to inbound leads, conduct discovery calls and demos, and articulate the value of Zendesk to both new and existing customers. Ideal candidates have 1+ years in software or SaaS...

Zendesk, Inc. in Mexico is seeking a Senior Services Consultant to lead enterprise implementations from discovery to go-live. You will design thoughtful solutions, configure workflows, and enable users while partnering with project managers, technical resources, and account teams.You will manage multiple customers, guide teams, and drive successful delivery...

Zendesk, Inc. is seeking a dynamic Sales Development professional to join our LATAM team in Mexico City. You will drive new business, manage a high volume of inbound leads in our CRM, qualify opportunities for Account Executives, and help upsell and cross-sell to accelerate growth.A can-do attitude, customer-centric approach, and strong communication are...

Zendesk, Inc. is seeking a Senior Analyst in Strategic Finance & Analytics to drive decision support and insights across the company.The role partners with Finance, Sales, Marketing, Product and Enterprise Data to deliver critical reports, dashboards and AI-enabled analytics for leadership. You will develop SQL queries, create dashboards, and push forward...

Zendesk, Inc. is seeking a Principal, Enterprise QA & IT Delivery Leader to orchestrate enterprise-wide QA for major transformation programs, including ERP implementations.The role partners with Business and Product leaders to ensure high-stakes initiatives deliver quality outcomes and scalable QA governance. The candidate will drive QA governance, defect...

Zendesk, Inc. is hiring a Resource Manager in Mexico City for a hybrid role. You will align project demand with staffing, set up projects in the PSA platform, and coordinate resource assignments with delivery leads to meet client needs.Ideal candidates have 2–4 years in resource management, PSA experience (Certinia preferred), and familiarity with AI tools...

Zendesk, Inc. seeks a Staff Software Engineer for the AI Platform & Enablement team in Mexico City. You will design and operate backend services, APIs, data stores, and cloud infrastructure to support App Foundry and the broader employee AI platform. You’ll create reusable patterns and guide production readiness across teams in multiple time zones. The...

Zendesk, Inc. seeks a Staff Software Engineer for the AI Platform & Enablement team in Mexico City. You will design and operate backend services, APIs, data stores, and cloud infrastructure to support App Foundry and the broader employee AI platform.You’ll create reusable patterns and guide production readiness across teams in multiple time zones. The role...

Zendesk, Inc. is seeking a senior, autonomous operator to act as the primary business partner for SOW-based Professional Services within Global Services. You will own deal review, delivery methodology, and day-to-day process efficacy, while partnering across Services to optimize work and outcomes.A focus on AI and automation will shape scalable improvements....