Empleos de zendesk en Tijuana

North American Production Sharing, Inc. is seeking a Customer Support Specialist in Tijuana to guide customers through post-purchase experiences. You will handle inquiries by phone and email, manage cases in Zendesk, and ensure timely, empathetic resolutions.The role emphasizes high-volume support in a fast-paced environment, collaboration across...

GoHire Technologies LTD is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires solid accounting judgment, strong communication, and the ability to independently resolve issues.The position is remote with coverage windows 8:00 AM–8:00 PM...

Tax Preparation & Accounting Specialist | Remote | MonterreyWe are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll.This role requires genuine technical accounting judgment, not just scripted responses or basic ticket routing. The ideal...

Full-timeCompensation: USD 1,000 - USD 1,200 - monthlyCompany DescriptionHOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for...

About the Role This is a contractor role through X-Team. This position focuses on leading a critical platform evolution: taking full ownership of migrating a healthcare CRM environment off Salesforce to a modern target platform. In this 100% hands-on engineering role, you will evaluate and select the best target platform, re-architect active data flows and...

We’re looking for an organized, customer-focused professional who thrives in a fast-paced environment, enjoys solving problems, and takes ownership of the customer experience from initial contact through resolution. In this role, you will support direct consumers after they purchase through our Retail Program, helping ensure that post-purchase questions...

Overview Red Fynn provides innovative payment processing , Saa S , and reputation management solutions that help small and mid-sized businesses grow and operate more efficiently.We combine technology, reliability, and personal support to make business easier for our partners and their merchants.Our mission is to deliver simple, effective tools that improve...

Job Description About our company Confie is the largest independent personal lines insurance agency and broker in the United States-serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop...

Robert's Enterprises, S. de R.L. de C.V.is seeking a Customer Support & Relationship Management professional in Tijuana to handle inbound inquiries via phone and email using Zendesk, educate customers on product features, and proactively follow up during the order lifecycle. In this role, you will process orders, manage documentation, assist with...

We are hiring a Full-Stack Engineer to design, build, and run production applications on Microsoft Azure, from APIs and data to the web interfaces clients use every day. Much of the work starts with prototypes and AI-assisted builds that prove an idea but aren't ready for real clients. You'll turn them into secure, tested, observable systems that scale,...

We are hiring Junior AI/ML Engineers to help build AI agents that handle customer conversations through voice and chat. You'll work on the retrieval, orchestration, APIs, and integrations behind these systems, helping turn working prototypes into reliable production solutions. You'll collaborate with full-stack engineers, CX designers, and operations teams...

About our company Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent....

CUSTOMER SUPPORT & RELATIONSHIP MANAGEMENT Handle inbound customer inquiries via phone and email professionally and promptly using Zendesk. Ensure proper categorization and tagging of customer inquiries to maintain accurate records. Assist customers with custom configurations, pricing questions, and policy clarification. Provide proactive follow-ups to...

We are hiring Junior AI/ML Engineers to help build AI agents that handle customer conversations through voice and chat.You'll work on the retrieval, orchestration, APIs, and integrations behind these systems, helping turn working prototypes into reliable production solutions. You'll collaborate with full-stack engineers, CX designers, and operations teams to...

We are hiring a Full-Stack Engineer to design, build, and run production applications on Microsoft Azure, from APIs and data to the web interfaces clients use every day.Much of the work starts with prototypes and AI-assisted builds that prove an idea but aren't ready for real clients. You'll turn them into secure, tested, observable systems that scale,...

Job Description We are looking for a support expert who is ready to set the standard for best-in-class customer support.You are the designated support contact for Zendesk's Premier customers.You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible...

Job Description Job Description As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products.In this quota-carrying overlay role, you'll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value-driven solutions to...

At Lyft, our purpose is to serve and connect.We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.Customer Impact sits at the intersection of customer experience and engineering accountability.As an Associate on the Bug Review team, you will investigate flawed user experiences, verify and...

Job Description Senior Services Consultant At Zendesk, we help companies build better customer experiences — and our Services Consultants play a key role in making that happen.As a Senior Services Consultant , you'll lead the implementation of Zendesk solutions for a portfolio of enterprise customers.You'll work across a variety of industries and complex...

Job Description Senior Analyst, Strategic Finance & Analytics It's a very exciting time to join Zendesk.As a leader in customer service software, marching towards our multi-billion $ in revenue as an AI-first company, we continue to push the boundaries to ensure the best customer experiences are built with Zendesk.The Strategic Finance and Analytics team...