MTC Technical Architect

Overview

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In our team, we don’t just create technology; we live it. We’re a passionate group of technical professionals who strive to transform the industry and enhance our clients’ everyday lives.

What sets us apart? Our focus on the customer experience. We want our clients to feel the real impact of our solutions in their day-to-day lives.

That’s why we’ve created a space where they can experience artificial intelligence, explore use cases, and collaborate with a passionate technical team.

Our network of global Microsoft Technology Centers (MTC) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions.

We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow.

We aim to spread knowledge about our cutting-edge technology and artificial intelligence (AI) capabilities.

Our goal is to foster interest and curiosity among our customers. We highlight success stories, case studies, and real-world applications.

Accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring

As a Technical Architect in the Microsoft Technology Center, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation.

You will be an integral part of their transformation journey, challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud.

Part of a world-wide community of exceptional peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader.

This role is Microsoft onsite only.

Qualifications

Required / Minimum Qualifications

5+ years technical pre-sales or technical consulting experience

o OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience

o OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience

o OR equivalent experience.

Additional or Preferred Qualifications

6+ years technical pre-sales, technical consulting, or technology delivery, or related experience

o OR equivalent experience.

• 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and / or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
• An expert in Azure infrastructure : Guide business and technical decision makers on creating business value on top of the Azure platform.

Synthesize business and technical architecture requirements. Serve as the as the go-to technical expert in Azure Infrastructure space with a specific focus on Data Center Migration, Networking, Backup / Recovery, Infrastructure as Code, DevOps, and Security, Governance and Compliance within regulated industries for the regional sales teams.

Design and develop industry and platform experiences and demonstrations that leverage both hardware and software to educate, illuminate and inspire customers.

Show the value of the Azure operations platform and GitHub for planning, building, deploying, and operating Azure environments and services through automation.

Responsibilities

Scale Customer Engagements

• Engages with and reaches out to customers proactively and independently.
• Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.
• Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.

g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes (e.g., Managed Service Provider MSP , Managed Certified Professional MCP ), tools, and programs (e.

g., FastTrack, End Customer Investment Funds ECIFs ). Searches for customer references to use in engagements.

Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center MTC , demo sites, virtual sites, Value Based Delivery VBD , Customer Success Unit CSU ) and proactively engages product teams (e.

g., engineering) to remediate blockers by conveying impact.

Leverage Partner Ecosystem

• Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.
• Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.

g., Global Partner Solutions).

Build Strategy

• Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers.
• Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.
• Works with account and marketing teams to shape strategic win and customer success plans and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape.

Where applicable, builds consumption plans with Partner and Industry Solutions Delivery teams after customer sign-off.

Solution Design and Proof

Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept POC sessions) of products, services, and integration through initial engagements.

Leverages partner / customer teams as needed to prove capabilities and integration into customer environment.

• Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.
• Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs.

Education

• Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
• Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities.
• Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.

Other · Embody our culture and values

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect