Revenue & Channel Partner Manager

hace 3 semanas

Puerto Vallarta Jal, México Naya Homes A tiempo completo

Revenue & Channel Partner Manager – Big Bear Vacations (Big Bear Lake, CA & Puerto Vallarta, Jalisco MX)
Big Bear Vacations is the leading and longest-running vacation rental company in Big Bear Lake, CA, now expanding into Puerto Vallarta, Jalisco MX. We combine a personal, service-driven approach with strong systems and modern tools to stay competitive in both markets.

The Revenue & Channel Partner Manager is responsible for driving revenue, market share, and profitability across both Big Bear Lake and Puerto Vallarta. This role manages pricing, inventory, and all distribution/channel strategies.
Revenue Management
The role works closely with Owner Account Managers (OAMs), Marketing, Operations, and the leadership teams in both countries.

Make daily rate and restriction adjustments using demand data, occupancy forecasts, and market conditions.
Set and manage LOS rules, minimum nights, and close-to-arrival policies that protect revenue and operational flow.

Performance Analysis & Reporting
Prepare weekly/monthly performance reports (ADR, RevPAR, Occupancy, Market Share, Channel Mix).
Provide performance summaries and strategic recommendations to leadership and OAMs.

Market Research & Testing
Run competitive set analyses for both Big Bear and Puerto Vallarta.
Test strategies (A/B testing, elasticity studies) to understand customer behavior.
Stay updated on local demand drivers like events, seasonality, travel trends, and competitor moves.

Oversee OTA partnerships and ensure strong performance and connection health.
Manage listing quality, visibility settings, ranking improvements, and promotions.
Work directly with OTA account managers in both USA and Mexico.
Maintain accurate mapping, availability feeds, content, and rate parity across all channels.

Coordinate with marketing on promotions, packages, and seasonal campaigns.
Communicate market shifts, pricing recommendations, and booking trends to internal teams.

Operate revenue tools, PMS platforms (Streamline), analytics dashboards (Key Data, LSI, AirDNA, Power BI), and any future tools added for PV.
Identify opportunities for extra revenue (upsells, promotions, packages, distribution improvements).
Monitor booking pace daily and shift tactics based on performance.
Data & Documentation Audits
Check property data accuracy across internal and external platforms.
Taxes, Fees & Rate Markups
Ensure all taxes, fees, and surcharges for both U.OTA Listing Quality & Distribution Edits (1 hr/day)
Audit photos, descriptions, amenities, and quality scores.
Use Power BI, Key Data, Lighthouse, LSI, BBV Analytics to track pace, trends, and competitor behavior.
Rate Audits & Adjustments (3 hrs/day)
Test strategies and measure performance results.

Proven & verifiable success in BOTH revenue management AND channel partner management.
~3+ years experience in vacation rentals, hotels, or hospitality revenue management.
~ Strong Excel skills and experience with data tools/visualizations.
~ Strong analytical skills and ability to convert data into clear action plans.
~ S. and Mexico markets with cultural and operational awareness.

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