IT Business Analyst/Product Owner

Why GMF?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers.

The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets.

Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

About the role

As a member of an Agile Scrum team, the Product Owner is responsible for the success of the product by maximizing the output of the development team.

The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work.

This individual will maintain the product / team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.

Location : Monterrey, MX

Contract Type : Full time - 6 month fixed term contract

What you need

• Bachelor’s degree required (related fields such as engineering, business systems analysts, .
• Availability to travel internationally for business purposes.
• Experience with Azure DevOps or other User Stories management tool
• Advanced interpersonal, communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levels.
• Experience as a Product Owner / Product Manager on an Agile Scrum team 2-4 years
• Advanced problem solver who can clearly identify, analyze, and resolve issues as they arise.
• Ability to effectively define Product roadmaps and identify requirements
• Ability to quickly learn new applications, processes, and procedures.

What you will be doing

• Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements.
• Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations.
• Responsible for leading the prioritization of the product backlog in partnership with product management.
• Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features.
• Measures product performance using key information, processes and systems to ensure accountability for achieving business results.
• Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance.
• Identifies, evaluates and introduces new approaches / technology to use in product development.
• Explore alternative ways to view and solve problems to achieve results beyond what is required.
• Asks provocative questions to understand current practices and the customer's experience before moving to problem solving.
• Takes immediate action when confronted with a problem or when made aware of a situation.

What we offer

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities , where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community , while providing you with a competitive salary and benefits .

Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

Mexico : Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.

LI-MON

Disclaimer

Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization.

We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people s rights and freedoms.

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