Supply Planner

hace 3 semanas

Guadalajara Jal, México Quantum A tiempo completo

We are seeking a talented and experienced Manufacturing Analyst to join our team. As a key member of our organization, you will play a crucial role in bridging the gap between sales and operations. The ideal candidate will have a proven track record of analyzing complex business processes, gathering requirements, and facilitating the implementation of effective solutions. This role requires a strong analytical mindset, excellent communication skills, ability to collaborate with cross-functional teams and report gaps in a timely manner to management.

This is not a remote role.

Responsibilities:

  • Work closely with stakeholders to understand business objectives and requirements.
  • Analyze existing business processes and systems to identify areas for improvement.
  • Document and maintain comprehensive business requirements, process flows, and user stories.
  • Perform data analysis to identify trends, patterns, and insights that contribute to informed decision-making.
  • Collaborate with cross-functional teams to deliver results on time.
  • Act as a liaison between sales and operations to ensure customer satisfaction.
  • Analyze the demand and supply to ensure revenue delivery within the spending budget.
  • Proactively identify and resolve any order or delivery issues. Communicate effectively with customers and internal teams to provide updates and ensure resolution.
  • Maintain accurate records of sales and operations interactions, such as orders, issues, and turnaround time, among other KPIs.
  • Provide regular reports to management on fulfillment activities and customer feedback trends.
  • Contribute ideas for improving the efficiency and effectiveness of the operations process.
  • Ensure on-time delivery of forecast and customer orders.
  • Manage forecast fulfillment and minimize impacts by handling everyday issues.

Qualifications:

  • Bachelor’s degree in business administration, Information Technology, or related field.
  • Minimum of 3-5 years of experience as a Business Analyst/fulfillment
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills. Both, in English and Spanish.
  • Familiarity with project management methodologies (Agile, Scrum, etc.).
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