Specialist-Guest Experience

hace 4 semanas

León de los Aldama Gto, México Marriott International, Inc. A tiempo completo

Job Number 24065445
Job Category Rooms & Guest Services Operations
Location Courtyard Leon at The Poliforum, Blvd. Francisco Villa # 102 Col. Oriental, Leon, Guanajuato, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.


In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

#J-18808-Ljbffr

  • Specialist-Guest Experience

    hace 2 semanas

    Guanajuato, Gto., México Marriott International, Inc. A tiempo completo

    Job Number 24077463 Job Category Rooms & Guest Services Operations Location Courtyard Leon at The Poliforum, Blvd. Francisco Villa # 102 Col. Oriental, Leon, Guanajuato, Mexico VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Specialist-Guest Experience

    hace 2 semanas

    Nuevo León, México Courtyard by Marriott A tiempo completo

    POSITION SUMMARYOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take...

  • Guest Experience

    hace 1 mes

    Ciudad de México Casa Pepe Hostal Boutique A tiempo completo

    e**s la responsable de contribuir a la experiência de nuestros huéspedes, transmitiendo su conocimiento de manera unica,, atraves de una variedad de actividades¡Conviértete en un Pepe!** Estamos en búsqueda de nuestro **GUEST EXPERIENCE** Casa Pepe es una propuesta de Hotel con vocación de Hostal donde nos importa el encuentro de viajeros en un...

  • Guest Experience Expert

    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

    **Job Number** 24015493 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mexico City Vallejo, Calzada Vallejo 1090, Mexico City, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    hace 1 mes

    Santiago de Querétaro, Querétaro de Arteaga, México Marriott International A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation AC Hotel Queretaro Antea, Avenida Antea No 1050 Ejido Jurica, Queretaro, Queretaro, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Auxiliar Administrativo de Guest Experience

    hace 1 mes

    Ciudad de México Casa Pepe Hostal Boutique A tiempo completo

    Estamos en búsqueda de nuestro **AUXILIAR ADMINISTRATIVO DE GUEST EXPERIENCE** Casa Pepe es una propuesta de Hotel con vocación de Hostal donde nos importa el encuentro de viajeros en un ambiente humanista. Forma parte de nuestro gran equipo y ayúdanos a transformar la experiência de nuestros viajeros. Nuestro Guest experience es el responsable de...

  • Outside sales specialist

    hace 1 semana

    Silao, Gto., México North American Production Sharing, Inc. A tiempo completo

    NAPS is currently seeking a highly skilled Sales Specialist to join our team in Silao, Guanajuato. As a Sales Specialist, you will play a pivotal role in managing customer contacts, overseeing projects, and expanding our market presence in automotive painting, with a focus on e-coat, base coats, and interior painting. The ideal candidate will have a strong...

  • Specialist-guest Experience

    hace 1 mes

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23014884 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Courtyard Mexico City Toreo, Periferico Boulevard Manuel Avila Camacho No 150, Mexico City, MÉX, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no...

  • WHS Specialist, Workplace, Health and Safety

    hace 3 semanas

    León de los Aldama, Gto., México Amazon A tiempo completo

    WHS Specialist, Workplace, Health and Safety Amazon Fulfillment is seeking a full-time WHS Specialist (WHSS) to serve as a designated safety representative for their assigned fulfillment center (FC), coordinating and implementing all areas of the Amazon Global Safety Program as directed by the safety leadership. The WHSS promotes a positive safety culture...

  • Guest Environment Expert

    hace 2 semanas

    Santiago de Querétaro, México Courtyard by Marriott A tiempo completo

    POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to...

  • Guest Environment Expert

    hace 1 mes

    Ciudad de México Sheraton Hotels & Resorts A tiempo completo

    POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to...

  • Guest Environment Expert

    hace 4 semanas

    Ciudad de México, Ciudad de México Sheraton Hotels & Resorts A tiempo completo

    POSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to...

  • Guest Environment Expert

    hace 4 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Courtyard by Marriott Queretaro A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Courtyard Queretaro, Av 5 de Febrero, Queretaro, Queretaro, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is...

  • Guest Environment Expert

    hace 4 semanas

    Ciudad de México, Ciudad de México Courtyard Mexico City Airport A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Marriott International A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Courtyard Queretaro, Av 5 de Febrero, Queretaro, Queretaro, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is...

  • Guest Environment Expert

    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

    **Job Number** 23128072 **Job Category** Housekeeping & Laundry **Location** Courtyard Mexico City Vallejo, Calzada Vallejo 1090, Mexico City, MÉX, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...

  • Guest Environment Expert

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    hace 2 días

    Santiago de Querétaro, Querétaro de Arteaga, México AC Hotel Queretaro Antea A tiempo completo

    Job Category: Housekeeping & LaundryLocation: AC Hotel Queretaro Antea, Avenida Antea No 1050 Ejido Jurica, Queretaro, Queretaro, MexicoSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: Non-ManagementPosition SummaryOur focus is not just on maintaining a clean room and bed for our guests. We aim to create a memorable and exceptional...

  • Guest Experience Expert

    hace 1 mes

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 22206456 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Fairfield Inn & Suites Mexico City Vallejo, Calzada Vallejo 1090, Mexico City, Edomex, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management No importa cuál sea su puesto,...

  • Guest Environment Expert

    hace 1 mes

    Ciudad de México Marriott International, Inc A tiempo completo

    **Job Number** 23107688 **Job Category** Housekeeping & Laundry **Location** Courtyard Mexico City Vallejo, Calzada Vallejo 1090, Mexico City, MÉX, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...