International Payroll Specialist

Are you interested in a fast-growing business environment and have a drive for success? Are you hoping to gain valuable experience surrounded by motivated and passionate coworkers?

At Safeguard Global, our vision is to forever transform the way people work around the world. We are a leading HR and Payroll outsourcing company on a mission to equip our clients to adapt to an ever-shifting global market. With over 900 clients and across 15 global offices, we enable organizations to hire, onboard and pay employees in more than 165 countries. Whether it is helping companies become multi-national powerhouses or taking care of payroll for organizations as they expand, Safeguard Global is here to help.

As a member of our team, you will have an opportunity to work alongside driven and dedicated individuals while prioritizing client service. From communicating with our global clients, processing client payroll, to day-to-day query management, you will gain an incredible amount of experience and further your own professional abilities through this position. Our team is committed to providing a high-quality work environment that promotes success and team unity.

International Payroll Specialist   special duties:

The International Payroll Specialist will be responsible for managing international payrolls in a fast paced environment. This role will be in charge of receive, validate and analyze the payroll inputs The role will also take full ownership of all client communications, ensuring timely responses, follow through, and resolution of client enquiries.

Key responsibilities would include: 

• Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients
• To ensure timely receipt and delivery of payroll data in accordance with payroll schedules
• Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations
• Responsible for timely and accurate submission of all payroll data to required partners and/or clients
• Responsible for on time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules
• Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
• Managing enquiries from clients, internal regional service centres, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements
• Develop and drive action plans and root cause analysis reports for issues, as required
• Participate in the development of processes and procedures for the team in accordance with customer and business requirements
• Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
• Adhere to SSAE16 compliance audit controls and requirements
• Additional duties as required

Experience Requirements

• Experience in multi-national shared service environment
• Experience processing global payroll
• A professional payroll qualification
• Payroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process
• Strong excel skills, advanced level

Skills Requirements

• Be self-motivated and have the ability to achieve preset goals with good organizational, planning, and prioritizing skills including the ability to learn.
• Fluent English in both spoken and written skills / Portuguese desirable
• Excellent communication skills both written and verbal
• Ability to operate in a structured and organized way
• Aptitude for analytical thinking
• Costumer Service Skills

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

Job Posting Description

Are you interested in a fast-growing business environment and have a drive for success? Are you hoping to gain valuable experience surrounded by motivated and passionate coworkers?

At Safeguard Global, our vision is to forever transform the way people work around the world. We are a leading HR and Payroll outsourcing company on a mission to equip our clients to adapt to an ever-shifting global market. With over 900 clients and across 15 global offices, we enable organizations to hire, onboard and pay employees in more than 165 countries. Whether it is helping companies become multi-national powerhouses or taking care of payroll for organizations as they expand, Safeguard Global is here to help.

As a member of our team, you will have an opportunity to work alongside driven and dedicated individuals while prioritizing client service. From communicating with our global clients, processing client payroll, to day-to-day query management, you will gain an incredible amount of experience and further your own professional abilities through this position. Our team is committed to providing a high-quality work environment that promotes success and team unity.

International Payroll Specialist   special duties:

The International Payroll Specialist will be responsible for managing international payrolls in a fast paced environment. This role will be in charge of receive, validate and analyze the payroll inputs The role will also take full ownership of all client communications, ensuring timely responses, follow through, and resolution of client enquiries.

Key responsibilities would include: 

• Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients
• To ensure timely receipt and delivery of payroll data in accordance with payroll schedules
• Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations
• Responsible for timely and accurate submission of all payroll data to required partners and/or clients
• Responsible for on time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules
• Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
• Managing enquiries from clients, internal regional service centres, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements
• Develop and drive action plans and root cause analysis reports for issues, as required
• Participate in the development of processes and procedures for the team in accordance with customer and business requirements
• Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
• Adhere to SSAE16 compliance audit controls and requirements
• Additional duties as required

Experience Requirements

• Experience in multi-national shared service environment
• Experience processing global payroll
• A professional payroll qualification
• Payroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process
• Strong excel skills, advanced level

Skills Requirements

• Be self-motivated and have the ability to achieve preset goals with good organizational, planning, and prioritizing skills including the ability to learn.
• Fluent English in both spoken and written skills / Portuguese desirable
• Excellent communication skills both written and verbal
• Ability to operate in a structured and organized way
• Aptitude for analytical thinking
• Costumer Service Skills

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.