Supervisor-Operations

hace 3 semanas

Mazatlán Sin, México Marriott International, Inc. A tiempo completo

Additional Information Supervisor de Recepcion y/o SPA
Job Number 24079112
Job Category Rooms & Guest Services Operations
Location Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.


In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.

#J-18808-Ljbffr

  • Supervisor-Operations

    hace 6 días

    Mazatlán, Sin., México Marriott International, Inc. A tiempo completo

    Additional Information Supervisor de Restaurant Job Number 24081784 Job Category Rooms & Guest Services Operations Location Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Las siguientes son las responsabilidades y...

  • Supervisor-Operations

    hace 1 día

    Mazatlán, Sin, México Courtyard Mazatlan Beach Resort A tiempo completo

    Job Number 24094556Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryComplete designated cashier and closing reports in the computer system. Review shift logs/daily...

  • Supervisor-Operations

    hace 4 días

    Mazatlán, Sin, México Courtyard Mazatlan Beach Resort A tiempo completo

    Job Number 24092138Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryComplete designated cashier and closing reports in the computer system. Review shift logs/daily...

  • Supervisor-Operations

    hace 2 días

    Mazatlán, México Marriott International A tiempo completo

    Completar los informes del cajero designado y los informes de cierre en el sistema informático. Revisar el registro de turnos de los empleados y los libros de memos diarios y documentar la información pertinente en los registros. Contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), según sea necesario, para...

  • Supervisor-Operations

    hace 5 días

    Mazatlán, Sinaloa, México Marriott International A tiempo completo

    Additional Information Supervisor de Recepcion y/o SPAJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete designated cashier and closing reports in...

  • Supervisor - Operations

    hace 3 semanas

    Mazatlán, Sinaloa, México Courtyard Mazatlan Beach Resort A tiempo completo

    Additional Information Supervisor de RestaurantJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementLas siguientes son las responsabilidades y contribuciones específicas...

  • Supervisor-Operations

    hace 4 días

    Mazatlán, Sinaloa, México Marriott International A tiempo completo

    Additional Information Supervisor de RestaurantJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementLas siguientes son las responsabilidades y contribuciones específicas...

  • Supervisor-Operations

    hace 4 días

    Mazatlán, Sinaloa, México Courtyard Mazatlan Beach Resort A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryComplete designated cashier and closing reports in the computer system. Review shift logs/daily memo books...

  • Supervisor-Operations

    hace 4 días

    Mazatlán, Sinaloa, México Marriott International A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete designated cashier and closing reports in the computer system. Review shift logs/daily memo...

  • Operations Manager/Gerente de Operaciones

    hace 3 semanas

    Los Mochis, Sin., México Gas y Petroquímica de Occidente A tiempo completo

    Proman | GPO If you are a highly skilled and experienced operations professional with a passion for safety, production efficiency, and strategic direction, we invite you to apply for this exciting opportunity. Join us in shaping the future of the chemical industry and making a positive impact on the world. Operations Manager Location: Topolobampo,...

  • Supervisor de Áreas Públicas

    hace 2 meses

    Mazatlán, Sinaloa, México Hilton A tiempo completo

    Un Supervisor de Áreas Públicas de es responsable de supervisar la limpieza de las áreas públicas para que los huéspedes y miembros disfruten de una excelente experiencia, y, a la vez, debe administrar y capacitar al personal y organizar tareas regulares de limpieza profunda.¿Qué voy a estar haciendo?Como Supervisor de Áreas Públicas, será...

  • Guest Experience Expert

    hace 2 semanas

    Mazatlán, Sin, México Courtyard Mazatlan Beach Resort A tiempo completo

    Job Number 24085817Job Category Rooms & Guest Services OperationsLocation Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Public Area Supervisor

    hace 1 mes

    Mazatlán, Sinaloa, México DoubleTree by Hilton Mazatlan A tiempo completo

    A Public Area Supervisor is responsible for overseeing the cleanliness of public areas to deliver an excellent Guest and Member experience while managing and training staff and organising regular deep cleaning tasks.What will I be doing?As a Public Area Supervisor, you are responsible for overseeing and ensuring the cleanliness of public areas to deliver an...

  • Public Area Supervisor

    hace 2 meses

    Mazatlan SIN, México DoubleTree by Hilton Mazatlan A tiempo completo

    DescriptionA Public Area Supervisor is responsible for overseeing the cleanliness of public areas to deliver an excellent Guest and Member experience while managing and training staff and organising regular deep cleaning tasks.What will I be doing?As a Public Area Supervisor, you are responsible for overseeing and ensuring the cleanliness of public areas to...

  • Dishwasher

    hace 1 semana

    Mazatlán, México Marriott International A tiempo completo

    Operar y mantener los equipos y herramientas de limpieza, incluyendo la máquina lavavajillas, estaciones para lavar a mano, estación para fregar ollas y el compactador de basura. Lavar y desinfectar el área de la cocina y cuarto de almacenaje, las mesas, los utensilios, los cuchillos y el equipo. Recibir entregas, guardar los productos perecederos...

  • Técnico en Electromecánico

    hace 1 mes

    Mazatlán, Sinaloa, México Hilton A tiempo completo

    Un Técnico en Electromecánico es responsable de mantener todos los equipos e instalaciones de refrigeración y aire acondicionado en buenas condiciones de funcionamiento mediante la realización de las reparaciones necesarias y el mantenimiento preventivo.¿Qué haré?Como Técnico en Electromecánico, usted es responsable de realizar las siguientes tareas...

  • Supervisor-Kitchen

    hace 2 meses

    Mazatlán, México Courtyard by Marriott A tiempo completo

    POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare...

  • Guest Experience Expert

    hace 1 semana

    Mazatlán, México Marriott International A tiempo completo

    Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida. Además de eso, se trata de construir una experiencia que sea única y memorable para el huésped. Nuestros Expertos en experiencias de los huéspedes toman la iniciativa para ofrecer una amplia gama de servicios que guíen a nuestros huéspedes en su estadía....

  • Electromechanical Technician

    hace 4 semanas

    Mazatlán, Sinaloa, México DoubleTree by Hilton Mazatlan A tiempo completo

    A Electromechanical Technician is responsible for maintaining all refrigeration and air conditioning equipment and facilities in good operating condition by performing necessary repairs and preventative maintenance.What will I do?As a Electromechanical Technician, you are responsible for performing the following tasks to the highest standards:Accomplishes...

  • Cook III-Pastry

    hace 1 semana

    Mazatlán, México Marriott International A tiempo completo

    Preparar y cocinar la comida de acuerdo con las recetas, los estándares de calidad y de presentación y la lista de control para la preparación de los alimentos. Preparar los ingredientes para cocinar, por ejemplo, dividir los alimentos en porciones, picarlos y almacenarlos antes de usarlos. Utilizar de manera segura y adecuada las herramientas, los...