Project Manager

Project Manager – Litigation Team Location: Tijuana or Guadalajara (100% In-Office) Employment Type: Full-Time | Leadership Role Role Summary The Litigation Project Manager will oversee workflow execution, optimize legal processes, and ensure operational excellence across all litigation stages. This role requires a strong background in project management, process improvement, data analysis, and—critically—experience in a law firm or legal environment, preferably within personal injury or high-volume litigation teams. The ideal candidate is highly analytical, structured, proactive, and capable of leading cross-functional initiatives that drive efficiency, compliance, and performance within the Litigation Department. Key Responsibilities Litigation Workflow & Process Management - Manage and optimize workflows across litigation stages (pre-lit, discovery, motions, trial prep). Document and update SOPs, process maps, and department playbooks. Identify bottlenecks and implement targeted solutions to improve turnaround times and case progression. Coordinate with attorneys, paralegals, case managers, and support teams to ensure aligned timelines and deliverables. Data Analysis & Reporting - Analyze case movement, attorney performance metrics, deadline adherence, and litigation KPIs. Build and maintain dashboards to monitor litigation health and productivity. Provide weekly and monthly insights highlighting performance trends, risks, and improvement opportunities. Conduct deep-dive audits on litigation tasks, timelines, and case-stage durations. Project Management - Lead at least one major improvement initiative per quarter (e.g., discovery automation, demand package optimization, trial preparation workflow, compliance enhancements). Define project scope, timelines, milestones, and stakeholder responsibilities. Manage cross-department collaboration to execute project goals. Track progress, risks, and deliverables, ensuring on-time and high-quality implementation. Compliance, Auditing & Quality Control - Maintain compliance across litigation deadlines, Filevine tasks, and attorney/paralegal workflows. Conduct case audits to ensure accuracy, documentation completeness, and adherence to policies. Create corrective action plans for non-compliance or quality gaps. Oversee bonus audits tied to litigation performance metrics. Cross-Functional Collaboration - Work closely with Litigation, Operations, Intake, and Data teams to align operational and legal strategies. Support attorneys and paralegals by translating operational insights into actionable improvements. Facilitate training, calibrations, and performance feedback loops. Reporting & Communication - Prepare weekly department reports for leadership. Provide monthly MBR (Monthly Business Review) summaries with clear insights and visual data storytelling. Communicate findings and recommendations in a clear, actionable, and concise manner. Qualifications & Experience - Bachelor's degree in Business, Project Management, Legal Studies, Computer Science, or related field. Law firm or legal operations experience is highly preferred (personal injury litigation experience is a strong advantage). 5–7+ years of experience in project management, process improvement, or legal operations roles. Proven success optimizing workflows in high-volume environments. Hands-on experience with Filevine, LeadDocket, or other legal case management software (minimum 2 years preferred). Strong analytical skills with experience in dashboards, reporting, and KPI monitoring. Technical proficiency in: Automation tools (Zapier, Power Automate, Make) API integrations SQL or advanced Excel/Sheets Excellent communication and stakeholder management skills. PMP, Lean Six Sigma Black Belt, or related certifications preferred. Preferred Skills - Experience overseeing software implementations or workflow automation in legal teams. Background in business intelligence, analytics, or performance optimization. Ability to work under pressure while managing multiple simultaneous deadlines. Strong problem-solving, strategic thinking, and organizational abilities.