Customer Business Analyst
hace 2 semanas
Customer Business Analyst page is loaded Customer Business Analyst Apply locations Mexico City, Mexico time type Full time posted on Posted 8 Days Ago job requisition id JR1095633
Job Description :
About us
From Arthur Guinness to Johnnie Walker, our business was founded on people of great character. We’re the world’s leading premium alcohol company. Our brands are industry icons and our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.
Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.
Feel inspired? Then this may be the opportunity for you.
Digital & Technology is significantly revising its operating model with main objectives to improve value for Diageo business via enhanced strategic capabilities, simple workflow of tasks translated in teams that have clear ownership of deliverable along the value chain.
Customer Value Stream team will be leading the strategy, design, delivery, implementation and support of various Commercial products.
Our ambition is to be the digital leader in our industry and the D&T Customer Business Analyst play a crucial role in making this a reality in partnership with our digital, marketing, and commercial teams.
Key responsibilities
- Conduct Market Discovery – thoroughly document business requirements in digestible formats
- Translate ‘Discovery’ features into a prioritised roadmap, well-defined product requirements including epics, user stories, and acceptance test criteria
- Collaborate with multi-functional team– marketing, ecommerce, architecture, designers, product owners, data, analytics, to ensure a suitable ‘customer approach’ solution is agreed on
- Handle and run requirements workshops with Business and IT Key partners
- Translate requirements into user stories or specifications that can be worked on by developers
- Maintain backlog of requirements and ensure requirements meet the products' definition of ready
- Present the requirements to large audiences and be prepared for Q&A
- Understand the end-to-end solution, (technology, data, process) and be able to demonstrate to key partners
- Challenge the status quo and work towards standardisation
- Maintenance of Product backlog in Agile Management Software (Jira, Azure Dev Ops)
- Ability to own projects and work with global teams.
- Lead the business use cases for the data and analytics workstream from envisioning through the analytics product delivery lifecycle
Skills required
- Digital, Marketing Technology, and Analytics solutions for websites knowledge is preferred
- Agile experience desired including previous use of JIRA, Azure Dev Ops
- Preferred knowledge of marketing data for performance management (ie, google analytics, salesforce marketing cloud, learning platforms, advertising performance, customer behaviour)
- Client-ready presentations via Powerpoint
- LEAN SIX SIGMA accreditation preferred
- Experience with tools such as Visio, Lucid Chart, Power BI, Google Data Studio, other visualization tools
- At least 5 years of experience in a solution focussed team (Project/Product)
- Consistent track record of delivering data driven solutions with a customer-first approach
- Superb communication and key partner management skills
- Ability to partner with and influence global functions, markets, and external partners to deliver on our commitments
- Experience working with Global CPG customers
- Domain Knowledge in Digital marketing, Direct to Consumer, eCommerce, Marketing Technology, Retail, and respective process areas preferred
- Domain knowledge of eB2B, CPG planning, Order to Cash process areas are highly preferred
- Strong knowledge of data integrations and inter-connectivity between systems
- Ability to understand technical designs
- Must have a strong business/operational process experience with a flair for process improvement and ongoing process changes
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Worker Type :
RegularPrimary Location:
Mexico CityAdditional Locations :
Job Posting Start Date :
2024-05-02 Similar Jobs (1) Digital Business Analyst (Customer Value Stream) locations 2 Locations time type Full time posted on Posted 8 Days Ago #J-18808-Ljbffr-
Customer Business Analyst
hace 3 semanas
Ciudad de México Diageo España SA A tiempo completoFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character. We’re the world’s leading premium alcohol company. Our brands are industry icons and our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining...
-
Digital Business Analyst
hace 3 semanas
Ciudad de México Diageo A tiempo completoDigital Business Analyst (Customer Value Stream) page is loaded Digital Business Analyst (Customer Value Stream) Apply locations Mexico City, Mexico Bogota, Colombia time type Full time posted on Posted 4 Days Ago job requisition id JR1089127 Job Description : Diageo is the world’s leading premium drinks company with an outstanding collection of...
-
Business Analyst Ii
hace 6 horas
Ciudad de México Nissan A tiempo completoThe Information Systems (IS) Analyst is responsible for developing a sound knowledge for researching, planning, coordinating, and recommending business, cost, strategy, software, and system choices to meet an organization's business requirements. The IS Analyst understands problems and opportunities in the context of the requirements and recommends solutions...
-
Business Analyst
hace 4 semanas
Ciudad de México Trust People A tiempo completoDescripción Únete al Centro de Innovación Tecnológica más importante del Continente como: "Sr. Business Analyst" **Responsabilidades**: - Reunir y analizar los requisitos de los clientes internos en forma de discusiones, talleres y otros. - Procesar y analizar en especificaciones y bloques más pequeños, como user stories. - Recopilar e incorporar...
-
Business Analyst
hace 4 semanas
Ciudad de México Estrategia Tecnológica A tiempo completo**¡Te estamos buscando! Estrategia Tecnológica** es una empresa experta en soluciones tecnológicas, desarrollando soluciones personalizadas. Actualmente nos encontramos en búsqueda de un: **Business Analyst** **Requisitos**: - Lic. o Ing. en informática o a fin - Experiência: 3 a 5 años en puestos similares **Tecnologías**: - Experiência como...
-
Business Analyst
hace 4 semanas
Ciudad de México Universo de Oportunidades A tiempo completoImportante empresa esta buscando _**Business Analyst (senior)**_ - **Lugar de trabajo: Parque Hundido**_ - **Ofrecemos**:_ Sueldo mensual $38,000. Prestaciones de ley Contrato indefinido - **Jornada laboral**:_ Lunes a viernes de 9:00 am a 7:00 pm Modalidad hibrida - **Funciones**:_ Análisis de datos y necesidades de los usuarios. Mantener la calidad...
-
Business Analyst II, AOP
hace 3 días
Ciudad de México Amazon A tiempo completoAnalytics Ops and Programs team in Hyderabad is looking for an innovative, hands-on and customer-obsessed Business Analyst. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to...
-
Digital Business Analyst
hace 2 días
Ciudad de México Diageo A tiempo completoDigital Business Analyst (Customer Value Stream) page is loaded Digital Business Analyst (Customer Value Stream) Apply locations Mexico City, Mexico Bogota, Colombia time type Full time posted on Posted 23 Days Ago job requisition id JR1089127 Job Description : Diageo is the world’s leading premium drinks company with an outstanding collection of...
-
Business Analyst
hace 1 mes
Ciudad de México TubeScience Career Portal A tiempo completoJob Title: Business Analyst Company: TubeScience Location: Remote **Job Type**: Contract Department: Data & Analytics Job Overview: The Business Analyst at TubeScience will be instrumental in driving project success through effective requirements gathering, stakeholder management, and ensuring high-quality deliverables. This position reports to the Chief...
-
Business Analyst Jr
hace 1 semana
Ciudad de México Stori Card - MX A tiempo completoYou will Drive customer and business understanding through A/B testing, statistical modelling, and data visualization Evaluate business performance by setting & monitoring KPIs across the company Automate data-driven processes to free up time to think about how to drive more value Work cross-functionally with other verticals like Product, Customer...
-
Principal Business Analyst
hace 1 semana
Ciudad de México Stori Card - MX A tiempo completoYou will Drive customer and business understanding through A/B testing, statistical modelling, and data visualization Evaluate business performance by setting & monitoring KPIs across the company Automate data-driven processes to free up time to think about how to drive more value Work cross-functionally with other verticals like Product, Customer...
-
Senior Business Analyst
hace 1 mes
Ciudad de México Stori Card - MX A tiempo completoYou will Drive customer and business recommendations through A/B testing, statistical modeling, and data visualization. Evaluate business performance by setting & monitoring KPIs across the customer service and delivery processes. Be involved in the product development for new features to improve customer service. Work cross-functionally with other job...
-
Business Analyst(Csm)
hace 1 mes
Ciudad de México APN Consulting A tiempo completo**APN Consulting has an immediate need for a direct client requirement**: **Business Analyst(CSM)*** **Location: Mexico City or Toronto, CA.** **Contract with possibility of Hire** 5+ years working as a business analyst in a distributed agile team with **CSM **or equivalent. A proven record of accomplishment of being a servant/leader in a Scrum team. You...
-
Business Analyst II, AOP
hace 2 días
Ciudad de México Amazon A tiempo completoAnalytics Ops and Programs team in Hyderabad is looking for an innovative, hands-on and customer-obsessed Business Analyst. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to...
-
Business Analyst
hace 4 semanas
Ciudad de México Human Staff A tiempo completo**IMPORTANT COMPANY HAS AN IMMEDIATE NEED FOR**: **BUSINESS ANALYST** **Qualifications and Requirements**: - 2+ years of experience working as a Data Analyst or in a quantitative data operation role. - A bachelor's degree in a technology related field that provides the required knowledge, skills, and abilities. - Highly proficient business English - both...
-
Technical Business Analyst, Product
hace 1 mes
Ciudad de México Incode Technologies A tiempo completoThe Opportunity We seek a proactive and technical Business Analyst to join our product management team. As a Business Analyst, you will play a vital role in analyzing market trends, collaborating with cross-functional teams, and translating business needs into actionable insights. Your primary responsibility will be to support the product management team...
-
Business Analyst
hace 1 día
Ciudad de México, Ciudad de México Avaya A tiempo completoABOUT AVAYABusinesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business...
-
Business Analyst
hace 1 mes
Ciudad de México Pro-motion A tiempo completoBusiness Analyst **Requisitos**: - Ingeniería en Sistemas, Computación, Industrial o Licenciatura en Informática o carrera afín. - 5 años en empresas tecnológicas o de consultoría - Metodologías ágiles y scrum - Arquitectura de negocio. RESPONSABILIDADES: - Desarrollo de proyectos tecnológicos mediante metodologías ágiles. - Planeación y...
-
Digital Business Analyst
hace 3 semanas
Ciudad de México Diageo España SA A tiempo completoDigital Business Analyst (Customer Value Stream) Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of...
-
Senior Business Analyst
hace 2 días
Ciudad de México Stori Card - MX A tiempo completoJob description: Drive customer and business understanding through A/B testing, statistical modeling, and data visualization. Evaluate business performance by setting & monitoring KPIs across the company. Automate data-driven processes to free up time to think about how to drive more value. Work cross-functionally with other verticals like Product,...
