Information Protection Incident Manager

hace 3 semanas

Ciudad de México HSBC A tiempo completo

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Information Protection Incident

Job Summary:
Global Cybersecurity Operations (GCO) provides a coordinated suite of “Information & Network Defence” services responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations. This includes dedicated functions for the Monitoring and Detection of threats within the global estate as well as Cybersecurity Incident Management and Response activities. These two principal functions are supported by additional internal GCO capabilities in; Cyber Intelligence and Threat Analysis, Security Sciences and Client Engagement and Support Services. Critical to the success of GCO is it close partnership with sister Cybersecurity teams, IT Infrastructure Delivery, and Global Business and Function clients. The overall GCO mission is placed under the purview of the Group Chief Information Security Officer (CISO).


The Information Protection Team (IPT) will act as a strategic response function across the Group on a 24x7x365 basis where existing Information Security controls fail. This function is charged with efficiently and effectively handling Data related incidents resulting from high severity events and confirmed incidents. The objective is to ensure containment of the issue whilst maintaining close liaison with relevant internal and external parties ensuring an effective risk treatment plan is in place. This mission is critical to the protection of HSBC customers, the HSBC brand, shareholder value as well as HSBC information and financial assets.

Main responsabilities:

  • Managing the response to Data Breach events and incidents across the globe, taking responsibility for the timely mitigation of data related risks and cyber-threats.
  • Coordinating the actions of multiple business units during the response to Data Breach events and incidents.
  • Providing timely and relevant updates to appropriate stakeholders and decision makers during data loss incidents.
  • Cultivating close working relationships with regional Data Protection Officers, Cybersecurity leads, Business Information Risk Officers (BIROs) and Risk Managers whose support and knowledge are vital in delivering the remediation of security data incidents.
  • Following detailed processes and procedures to analyse, respond to and/or escalate Data Breaches.
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