Senior It Consultant

hace 4 horas

Ciudad de México Atos A tiempo completo

At Atos, we are committed to hiring the industry's top talent. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. English and French (Conversational-Professional) MX Citizen, Mexican permanent residence. You ́ll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural challenges (people). ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB & GRC HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.). Working with the Pre-Sales and Technical Architecture functions to support, validate and help deliver client presentations, workshops and responses to technical and business enquiries. Proven hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc) Bachelor's degree in Computer Science or related field ~ Hands-on design, development, and deployment experience with the Service-now.Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins Has proven leadership experience in managing small teams and projects ServiceNow knowledge of the following products is a MUST : CSM (Customer Service Management) ITBM (IT Business Management) ITOM (IT Operations Management) ITSM (IT Service Management) SAM (Software Asset Management) DevOps LSD (Legal Service Delivery) NLAP (Now Platform App Engine) ITIL v2 or V3 Foundations ITOM (Discovery Implementation Specialist and CMDB) Any other, will be a plus (HRSD, CAD, VR, ITBM,IRM etc.) Fund Tax Free Savings. Major Medical Expenses, Food Stamps, Vacation Bonus. Home Office Bonus.

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