Technical Operations Specialist

hace 2 semanas

Ciudad de México CRiskCo A tiempo completo

Location:  Mexico City – Chapultepec (Hybrid: at least 3 days per week in-office) Type:  Full-time
CRiskCo is a fast-growing fintech company transforming how financial institutions assess and manage SME credit risk. We use AI-driven analytics and SAT data to create powerful, real-time insights for banks, SOFOMs, and financial platforms across Mexico and LATAM. Our platform processes millions of transactions monthly, serving big brands clients.
We’re expanding our Mexico City team to support our clients and scale our operations using AI and automation.

We’re looking for a  Technical Support & AI Operations Specialist  — a hands-on problem solver who thrives at the intersection of  technology, data, and customer success .
You’ll be responsible for providing first-tier technical support to our clients, ensuring fast and efficient handling of requests, and helping us build smarter internal processes with AI-powered tools.

Communicate with internal teams  — provide updates to our support and operations teams regarding client application status and performance.
# Manage users and permissions  — handle user accounts, authentication, and client-level access controls.
# Develop AI-based automations  — use Vibe Coding and other no-code/AI tools to build small-scale applications that enhance team productivity and support efficiency.
# Document processes and learnings  — maintain clear documentation of solutions, automations, and client configurations.


You have  hands-on experience with SQL  and basic database work.
You have a  technical background  — experience supporting APIs, software systems, or SaaS platforms.
You have a  genuine interest in AI , automation, and data-driven problem solving.
Experience or familiarity with  Vibe Coding, Make, n8n, Bubble, or other no-code tools  is highly valuable.
BSC in Computer Science or Engineering or equivalent degree is a must. 
Ability to communicate and work with English is a must 
Work closely with  global AI and data experts  based in Tel Aviv and Mexico City.
How to Apply Send your  CV or LinkedIn profile  and a short note on why you’re interested in this role to:
  com  (Subject: “Technical Support & AI Operations Specialist – Mexico”)

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