Support Engineer

hace 2 semanas

Azcapotzalco Ciudad de México HSBC A tiempo completo

If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. Java L1 Production Support
Support users to resolve issues they face when operating our Java Microservices Applications and implement the features and fixes they need to function correctly, in such a way that the clients receive a reliable and quality service for the Digital Credit Platform of HSBC. We seek for a professional with strong interest for production support at level 1 for this kind of applications.
This position will start taking user support activities and when high level of familiarity with the systems had been demonstrated developing in Java.
Raise Jira tickets when help from second or third level support is required.
Maintain the support for spring MVC, APIs and Java Microservice applications.
Implement proper unit testing, integration testing and regression testing for the developed applications.
1 years Using Core Java for Produtcion Support for Microsercices applications based on it or +3 years as developer for this kind of applications based on Java.
~ Spring framework +2 years of experience as developer but preferably as support engineer
~ Spring APIs + 1 year experience whether at development or preferably support.
~ Able to keep a fluent conversation in English, both understanding what is being told and expressing ideas clearly to the others.
~ Taste for supporting users with IT issues.
~ Taste for analysis and investigation.
~ Jira.
ServiceNow.
Agile methodology.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Process Mexico Private LTD***

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