Relationship Manager/Product Support Analyst
hace 3 semanas
Experience in support or operational project work is preferred. As an RM1, you will be a key technical contributor, leveraging your expertise and experience to drive the successful execution of a project. Project Management - Help in the development of project plans, set milestones. Team Collaborations - mentor & coach juniors in their questions/concerns/clarifications. Training new RMs in the project as and when needed.
Introduce and implement innovative solutions to enhance system efficiency and performance.
Quality assurance and problem-solving skills - Ensure high-quality standards. Collaboration with leadership - Collaborate with TL/Manager to align engineering strategies with overall business objectives. Minimum 3 years of relevant experience in providing support or an equivalent combination of education and experience.
Experience in program/project management and process improvement, preferably in a support/operational project environment.
Strong understanding of software architectures, Microsoft products, software lifecycle methodology, and information systems development required.
Analytical mindset with the ability to interpret data and make data driven decisions to improve support operations.
Strong technical design and process analysis skills may be required.
Strong business-analyst background preferred.
Bachelor’s degree in computer science, Information Technology, or related field required.
Wimmer Solutions is committed to achieving a diverse employee network through all aspects of the hiring process and we welcome all applicants.
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Relationship Manager/Product Support Analyst
hace 3 semanas
Estado de Nuevo León, México Wimmer Solutions A tiempo completoWe are looking for someone with strong analytical and BA skills, excellent communication and collaboration abilities, as well as documentation skills. Experience in support or operational project work is preferred. Must be willing to work 7am - 6pm Mexico Time Zone, 4 days a week. WHAT YOU GET TO DO: As an RM1, you will be a key technical contributor,...
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Relationship Manager/Product Support Analyst
hace 3 semanas
Nuevo León, México Wimmer Solutions A tiempo completoWe are looking for someone with strong analytical and BA skills, excellent communication and collaboration abilities, as well as documentation skills. Experience in support or operational project work is preferred. Must be willing to work 7am - 6pm Mexico Time Zone, 4 days a week. WHAT YOU GET TO DO:As an RM1, you will be a key technical contributor,...
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Relationship Manager/Product Support Analyst
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Nuevo León, México Wimmer Solutions A tiempo completoWe are looking for someone with strong analytical and BA skills, excellent communication and collaboration abilities, as well as documentation skills. Experience in support or operational project work is preferred. Must be willing to work 7am - 6pm Mexico Time Zone, 4 days a week. WHAT YOU GET TO DO: As an RM1, you will be a key technical contributor,...
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