Customer service Agent
hace 3 semanas
English level B2 and above
High school diploma or equivalent
basic computer knowledge
availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES:
Excellent follow-through and attention to detail
provide Great customer service
Include the following. Other duties may be assigned.
Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch information.
Generates outbound contacts to provide watch information and general status of repairs or part orders.
Provides repairs/part order estimates and parts availability.
Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information, including watch characteristics such as water resistance, charging times, and functionality.
Enters repair and/or part order information into the ERP system, including customer identification information, watch and/or part information, estimate of charges, special needs, parts requirements, etc.
Track shipments and prepares claims for those that are determined to be lost in transit.
Performs Quality Control for outbound repair orders.
May process credits for part returns. Assists in processing/answering all correspondence.
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Customer service Agent
hace 3 semanas
San Pedro Garza García, México CP360 A tiempo completoREQUIREMENTSEnglish level B2 and above High school diploma or equivalentbasic computer knowledgeavailability to work between 7am and 9pm Mon-SatESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detailprovide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via telephone,...
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Customer Service Agent
hace 16 horas
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email. How will you do it? Order Processing Order input in SAP (different order types) ...
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Customer service Agent
hace 3 semanas
San Pedro Garza Garcia, México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via...
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Customer service
hace 16 horas
San Pedro Garza García, México Michael Page A tiempo completoDetalles del clienteInternational company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty. Descripción de la vacanteRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate...
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Customer service
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San Pedro Garza García, México Michael Page A tiempo completoRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate with other departments to resolve complex issues.Document interactions and update records.Identify trends and provide feedback for improvement.Follow up with customers and adhere to company policies...
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Agente bilingue servicio al cliente
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San Pedro Garza García, N.L., México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA, -Mayor de 18 años -Certificado de Preparatoria -Experiencia en call center de servicio al cliente 6 meses -Ingles Avanzado (B2) -Buen historial laboral Ofrecemos -Capacitación pagado -Sueldo en operaciones $18,500 bruto -Bonos de productividad -Prestaciones de ley desde día 1 -prestaciones...
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Agente bilingue servicio al cliente
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San Pedro Garza García, N.L., México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA, -100% Presencial en San Pedro Garza Garcia N.L. -Mayor de 18 años -Certificado de Preparatoria -Experiencia en call center de servicio al cliente 6 meses -Ingles Avanzado (B2) -Buen historial laboral Ofrecemos -Capacitación pagado -Sueldo en operaciones $18,500 bruto -Bonos de...
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Agente bilingue servicio al cliente
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San Pedro Garza García, México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA,-100% Presencial en San Pedro Garza Garcia N.L.-Mayor de 18 años-Certificado de Preparatoria-Experiencia en call center de servicio al cliente 6 meses-Ingles Avanzado (B2)-Buen historial laboral Ofrecemos-Capacitación pagado-Sueldo en operaciones $18,500 bruto-Bonos de productividad-Prestaciones...
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Salesforce User Support Agent
hace 2 semanas
San Pedro Garza García, N.L., México Johnson Controls International A tiempo completoSalesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...
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Salesforce User Support Agent
hace 2 semanas
San Pedro Garza García, N.L., México Johnson Controls International A tiempo completoSalesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...
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Salesforce User Support Agent
hace 3 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoSalesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...
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Customer Service Monday to Friday
hace 4 semanas
San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completoEveryone loves t-shirts, and we’re in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team!We are currently looking for experienced, bilingual (English), customer service candidates to join our Customer...
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Senior Technical Service Manager
hace 4 semanas
San Pedro Garza García, México SAP A tiempo completoABOUT THE ROLE As Technical Service Manager, we are looking for an accomplished SAP Basis Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. This is an enabling function to help...
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Agente bilingue servicio al cliente
hace 2 semanas
San Pedro Garza Garcia, México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA, -Mayor de 18 años -Certificado de Preparatoria -Experiencia en call center de servicio al cliente 6 meses -Ingles Avanzado (B2) -Buen historial laboral Ofrecemos -Capacitación pagado -Sueldo en operaciones $18,500 bruto -Bonos de productividad -Prestaciones de ley desde día 1 -prestaciones...
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Customer Service for Friday to Monday
hace 4 semanas
San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completoEveryone loves t-shirts, and we’re in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team!We are currently looking for experienced, bilingual (English), customer service candidates to join our Customer...
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Agente bilingue servicio al cliente
hace 2 días
San Pedro Garza Garcia, México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA, -100% Presencial en San Pedro Garza Garcia N.L. -Mayor de 18 años -Certificado de Preparatoria -Experiencia en call center de servicio al cliente 6 meses -Ingles Avanzado (B2) -Buen historial laboral Ofrecemos -Capacitación pagado -Sueldo en operaciones $18,500 bruto -Bonos de...
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Salesforce User Support Agent
hace 2 semanas
San Pedro Garza García, México Johnson Controls International A tiempo completoSalesforce User Support AgentThe Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related to...
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Workforce Real Time Analyst
hace 3 semanas
San Pedro Garza García, N.L., México CP360 A tiempo completoExcell Expert to create and fill daily reports Monitor real-time contact center activities, including incoming call volumes, agent availability, service level metrics, and other key performance indicators (KPIs) using real-time monitoring tools and reports to keep track of the current state of operations Adherence Management: Ensure that agents adhere to...
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Project Manager
hace 4 días
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Customer service Agent
hace 3 semanas
San Pedro Garza Garcia, México CP360 A tiempo completoTenemos varias posiciones disponibles de servicio al cliente telefónico para distintos proyectos, ofrecemos capacitación pagada, sueldo mensual en operaciones de $18500 mas bonos de productividad, dos dias de descanso incluyendo el domingo , después de 90 dias en la empresa tenemos seguro de vida, seguro de gastos médicos mayores para el empleado y vales...