Customer service

hace 2 semanas


San Pedro Garza García, México Michael Page A tiempo completo
  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information, troubleshoot issues, and ensure customer satisfaction.
  • Collaborate with other departments to resolve complex issues.
  • Document interactions and update records.
  • Identify trends and provide feedback for improvement.
  • Follow up with customers and adhere to company policies with empathy and patience.
Customer Care|Update international clients on order status
  • Advanced English.
  • +3 years experience in customer service.
  • Attention to detail.
  • Excellent organizational skills.
  • Ability to thrive in a fast-paced environment.
  • Proficiency in data entry and computer skills.
  • SAP, Oracle, Power BI or knowledge in similar systems.
  • Effective communication skills, both written and verbal.



Competitive pay

Above Law benefits

Career path



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  • Customer service

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