Customer service
hace 2 semanas
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information, troubleshoot issues, and ensure customer satisfaction.
- Collaborate with other departments to resolve complex issues.
- Document interactions and update records.
- Identify trends and provide feedback for improvement.
- Follow up with customers and adhere to company policies with empathy and patience.
- Advanced English.
- +3 years experience in customer service.
- Attention to detail.
- Excellent organizational skills.
- Ability to thrive in a fast-paced environment.
- Proficiency in data entry and computer skills.
- SAP, Oracle, Power BI or knowledge in similar systems.
- Effective communication skills, both written and verbal.
Competitive pay
Above Law benefits
Career path
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Customer service Agent
hace 1 mes
San Pedro Garza García, México CP360 A tiempo completoREQUIREMENTSEnglish level B2 and above High school diploma or equivalentbasic computer knowledgeavailability to work between 7am and 9pm Mon-SatESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detailprovide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via telephone,...
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Customer service
hace 2 semanas
San Pedro Garza García, México Michael Page A tiempo completoDetalles del clienteInternational company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty. Descripción de la vacanteRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate...
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10502: Customer Service Rep I
hace 7 días
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
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Customer Service Agent
hace 2 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email. How will you do it? Order Processing Order input in SAP (different order types) ...
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Customer Service Representative
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to...
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Customer service Agent
hace 1 mes
San Pedro Garza García, N.L., México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries...
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Customer Service Representative Senior
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to...
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Customer Service Representative
hace 7 días
San Pedro Garza García, N.L., México Johnson Controls, Inc. A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to customer (confirm...
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Customer service Agent
hace 1 mes
San Pedro Garza Garcia, México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via...
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Customer Service Monday to Friday
hace 1 mes
San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completoEveryone loves t-shirts, and we’re in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team!We are currently looking for experienced, bilingual (English), customer service candidates to join our Customer...
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Customer Service for Friday to Monday
hace 1 mes
San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completoEveryone loves t-shirts, and we’re in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team!We are currently looking for experienced, bilingual (English), customer service candidates to join our Customer...
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Customer Service Representative
hace 8 horas
San Miguel de Allende, México Rieke LLC A tiempo completoCompany: Rieke LLC Primary Location: - Circuito Corral de Piedras Manzana 1, Lote 16, San Miguel de Allende, Guanajuato 37888 MEX Employment Type: Salaried | Full-Time Function: Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled **Main Duties & Responsibilities** **Position Summary**: Rieke Packaging specializes in the...
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Sr Customer Service Associate
hace 5 días
San Luis Potosí, México Resideo A tiempo completoServe as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will...
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Customer service San Luis Potosí
hace 23 horas
San Luis Potosí, México TBC de Mexico A tiempo completoTBC DE MÉXICO - CUSTOMER SERVICE Job Requirements:- 2 or 4 year college degree in business or other related field- Minimum 3 years of experience in high volume, fast paced customer facing contact center Automotive service / tire knowledge preferred- Bi-lingual in English / Spanish- Typing speed 45 WPM+- Ability to communicate effectively in writing...
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Customer Service for the Manufacturing Industry
hace 1 semana
San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completoCustomer Service Representative What you’ll do:-Meet with new accounts in the onboarding process and start an ongoing working relationship-Provide “white glove service” to assigned clients-Maintain existing account relationships through weekly/biweekly meetings designed to be proactive with account concerns or issues-Handle incoming client support...
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customer success analyst jr
hace 1 mes
San Pedro Garza García, Nuevo León, México CEMEX A tiempo completoJob DescriptionEnsure the deployment of Arkik's Ready Mix Suite offering from prospecting support, to solution implementation, operational continuity and customer success using Arkik's Ready Mix Suite.Main Responsibilities• Validate the physical-electromechanical conditions of the plant "Revision of dosing plants" prior to the implementation of Arkik with...
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Senior Technical Service Manager
hace 2 días
San Pedro Garza García, N.L., México SAP SE A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Technical Service Manager - Enterprise Cloud Services We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus...
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Customer service San Luis Potosí
hace 16 horas
San Luis Potosí, San Luis Potosí, México TBC de Mexico A tiempo completoTBC DE MÉXICO - CUSTOMER SERVICE Job Requirements: 2 or 4 year college degree in business or other related field Minimum 3 years of experience in high volume, fast paced customer facing contact center Automotive service / tire knowledge preferred Bilingual in English / Spanish Typing speed 45 WPM+ Ability to communicate effectively in writing with proper...
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Customer Service Logisitic
hace 1 mes
San Luis Potosi, México ALTEN MÉXICO A tiempo completoEnsure one face to the customer, since customer demand is received within plant until final product is delivered to customer facilities. Improve delivery service level constantly while optimizing logistics costs. Ensure corporate guidelines as well as national and international law, regarding processing internal and external customer orders and initiating...
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Agente bilingue servicio al cliente
hace 2 semanas
San Pedro Garza García, México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA,-100% Presencial en San Pedro Garza Garcia N.L.-Mayor de 18 años-Certificado de Preparatoria-Experiencia en call center de servicio al cliente 6 meses-Ingles Avanzado (B2)-Buen historial laboral Ofrecemos-Capacitación pagado-Sueldo en operaciones $18,500 bruto-Bonos de productividad-Prestaciones...